Customer Reviews for Graco SnugRide SnugFit 35 ICS, Gotham (2121500)
Graco SnugRide SnugFit 35 ICS, Gotham (2121500) is Out of stock
Item # : 24625502
Model # : 2121500
Graco SnugRide SnugFit 35 ICS features an Anti-Rebound Bar, which provides an additional layer of rear-facing safety. SnugRide performance helps to protect rear-facing infants from 4-35 lb. and up to 32".
- SnugRide performance helps protect rear-facing infants from 4-35 lb. and up to 32"
- Anti-Rebound Bar provides an additional layer of rear-facing safety
Price is $153.79
6335 reviews
Most helpful positive review
Posted Mar 23, 2024
Gift from grandma and grandpa
Seems to be the one my kids wanted for new addition to there family
VS
Most helpful critical review
Posted Jul 7, 2025
Poor head & neck support
This car seat is totally lacking head support. My infants head is literally 90 degrees in this. You can tell the other Graco models have since corrected this & have more padding. Why isn’t there padding or something Graco offers to correct this? This can not possibly be safe for a babies neck. I wouldn’t recommend this model.
Aliyah
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
gracobaby.com
Posted Oct 13, 2025
Average product
A bit disappointed by the functionality of this product, but it is fine overall. The canopy is a pain and seems like it doesn’t fit properly. We’ve also struggled with getting our newborn to fit in the seat properly. The shoulder straps slide off even when tight unless we have the pads on, and it seems to be inconsistently tight or loose in different areas. His head con...
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Response from Staples :
Hello, thank you for your feedback on our SnugRide SnugFit infant car seat and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us
Thank you!
Graco Team
October 14, 2025
Chust
Reviewed at:
gracobaby.com
Posted Aug 29, 2025
Ok product
horrible sun shade. Never stays connected and is horrible quality. It’s a pain anytime I have to mess with it. Also car seat has horrible neck support. Baby’s head moves all over the place. The one great thing is the easy car seat click in and out of base.
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Response from Staples :
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your SnugRide SnugFit 35 Infant Car Seat and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
September 2, 2025
AC807
Reviewed at:
gracobaby.com
Posted Jul 7, 2025
Poor head & neck support
This car seat is totally lacking head support. My infants head is literally 90 degrees in this. You can tell the other Graco models have since corrected this & have more padding. Why isn’t there padding or something Graco offers to correct this? This can not possibly be safe for a babies neck. I wouldn’t recommend this model.
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Response from Staples :
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! As a safe alternative you can remove the infant insert and us 2 rolled towels for support. Graco Team
July 10, 2025
KaitlynJ
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
gracobaby.com
Posted Jun 22, 2025
Great carseat
Easy installation and set up. Perfect for what I was looking for.
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Saara
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
gracobaby.com
Posted Jun 17, 2025
Cheap and scratchy fabric
The fabric is very scratchy and not at all something I'd like to lay my baby on. The canopy fabric doesn't stay in place at all. The velcros on the canopy are too tight and come off even with just a little movement. It's supposed to have a "silent canopy", but the scratchy fabric makes it quite loud.
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Response from Staples :
Hello, We appreciate you for taking the time to write to us and we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: [email protected] or through LiveChat so we can help you further. We’re available Mon.-Fri. 9am – 5pm Eastern Time.
Thank you!
Graco Team
June 18, 2025
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
gracobaby.com
Posted Jun 6, 2025
Love!!
Perfect fit for my twins, at a great affordable price!
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Mea7
Reviewed at:
gracobaby.com
Posted May 23, 2025
Lacking newborn head support + faulty sunshade
I have the same issues as many other reviewers: the head support is lacking for tiny newborns - we added an additional insert to keep our babies head from just dropping to the side but it’s still not great.
Also, the sunshade does not stay attached. When the Velcro is secure on one side, it pops off on the other. It’s frustrating and just makes the car seat feel like p...
Also, the sunshade does not stay attached. When the Velcro is secure on one side, it pops off on the other. It’s frustrating and just makes the car seat feel like p...
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Response from Staples :
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your SnugRide Snugfit 35 Infant Car Seat and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team. - The Graco Team
May 27, 2025
Beth8
Reviewed at:
gracobaby.com
Posted Jan 25, 2025
Horrible car seat
I hate this car seat and do not recommend. The straps always get tangled. The chest clip is always slipping and gets stuck which scares me if we were ever in an emergency. The buckle also gets stuck and the button is hard. This car seat is a hassle. Do not buy it. We’ve had it for almost a year and I look forward to getting a different car seat soon. The silent canopy ...
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Response from Staples :
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! If we can be of any assistance, please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 9am-5pm EST. Thanks again! Graco Team
January 27, 2025
mikaila16
Reviewed at:
gracobaby.com
Posted Aug 7, 2024
Nice quality, fit is not the best for newborns.
I was gifted this before my second son was born. I like the quality of the seat but there is no proper head support to keep my newborns head in place. It seems like it would be very supportive but that is not the case. The Velcro canopy always comes undone. I wish my newborn fit better. I have the fit adjusted properly with straps below shoulders, tightened straps and s...
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Response from Staples :
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your SnugRide SnugFit 35 Infant Car Seat and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.Â
August 8, 2024
Hpoiroux
Reviewed at:
gracobaby.com
Posted Jun 5, 2024
Disappointing Product
The canopy that comes with this car seat does not fit the car seat. The canopy is supposed to velcro go the seat and it does not accurately line up. I was very disappointed in this product
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Response from Staples :
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! If we can be of any assistance, please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 9am-5pm EST. Thanks again!
June 5, 2024
Disappointed sourguy
Reviewed at:
gracobaby.com
Posted May 23, 2024
Not good for newborns or lower weight ranges,
I have to rate this as a 1 because regardless of testing. The amount of side to side movement a newbornS head has does not make me feel like it’s safe enough. To me it’s more than just testing. It’s how confident it makes me feel to keep my baby safe. There needs to be some sort of an insert for those babies in the lower weight range. My baby is over 7 pounds.
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Response from Staples :
Hello,
We appreciate you for taking the time to write to us and we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: [email protected] or through LiveChat so we can help you further. We’re available Mon.-Fri. 9am – 5pm Eastern Time.
Thank you!
May 24, 2024
db0424
Reviewed at:
gracobaby.com
Posted May 8, 2024
Falls short in several areas
I have the same complaint as many others. My brand new baby has no head support. No matter how I adjust the shoulder straps to be as snug as they can be and make sure he’s in the proper position, his little head ends up flopping all the way over and I have to constantly adjust him or sit in the backseat while someone else drives so I can keep an eye on him. Additionally...
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Response from Staples :
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! If we can be of any assistance, please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 9am-5pm EST. Thanks again! Graco Consumer care
May 8, 2024
Verified Buyer
Reviewed at:
gracobaby.com
Posted Mar 23, 2024
Gift from grandma and grandpa
Seems to be the one my kids wanted for new addition to there family
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Mml1007
Reviewed at:
gracobaby.com
Posted Mar 21, 2024
Just OK
Was honestly disappointed in this car seat.
ConsThe head support it not there. My poor babies head is bobbing all over and I’m constantly trying to hold it up. The canopy on it is cheap and the Velcro barely keeps it on.
Pros: it is light to carry and easy to take out of the car.
Budget friendly
All in all I’d recommend splurging on better head support it would make a...
ConsThe head support it not there. My poor babies head is bobbing all over and I’m constantly trying to hold it up. The canopy on it is cheap and the Velcro barely keeps it on.
Pros: it is light to carry and easy to take out of the car.
Budget friendly
All in all I’d recommend splurging on better head support it would make a...
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Response from Staples :
Thank you for your feedback. We’re so sorry to hear of the trouble you’re SnugRide SnugFit 35 Infant Car Seat having with your and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.Â
March 22, 2024
Breezy111
Reviewed at:
gracobaby.com
Posted Feb 28, 2024
No Newborn Support
After using this seat, I can say with absolute certainty that I would never recommend it. First, and most importantly, it does not have enough support for newborns, even large ones. My son was born at 10 lb 4oz 22 inches and was absolutely swimming in this car seat, even with the included infant padding. I can't even imagine what it would be like with a smaller baby....
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Response from Staples :
Hello,
We appreciate you for taking the time to write to us and we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, option 2 to speak with a CPST. We are looking forward to hearing from you!
Thank you!
February 29, 2024
Hannah1010
Reviewed at:
gracobaby.com
Posted Nov 4, 2023
Canopy does not fit
I really like this seat but the canopy cover that it came with does not fit, so it won’t secure to both sides with the Velcro.
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Response from Staples :
Thank you for reaching out to Graco Baby! We are sorry to hear about the issue you have been experiencing with the canopy to your SnugRide SnugFit 35 Infant car seat and we would love to see how we can help! A member from our team will be contacting you shortly.
November 6, 2023
Amanda1993
Verified Buyer
Reviewed at:
gracobaby.com
Posted Oct 23, 2023
Lose fit in base
The seat did not fit snuggly in the base that came with it. I didn’t feel safe with the amount of wiggle present, ended up returning the whole car seat and ordered the LX version with the upgraded base.
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Response from Staples :
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! Thanks for your time! Graco team
October 24, 2023
Jocelyn0321
Reviewed at:
gracobaby.com
Posted Jul 31, 2023
Safe seat but minor flaws
The Velcro keeps detaching on one of the sides of the canopy. This seat is not good for newborn we have troubles getting a good fit for our son. I love the No rethread harness!
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Alpalll
Reviewed at:
gracobaby.com
Posted Jul 14, 2023
Canopy doesn’t stay attached
Bought this car seat at the Buy Buy Baby sale. Overall it does the job for the price. Biggest complaint is the canopy doesn’t stay attached. It’s attached with velcro and comes undone often. Wish I could upgrade that piece.
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Response from Staples :
Thank you for contacting us through our feedback website, we appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of our consumers and any feedback and insight they can provide. Thank you for your time.
July 17, 2023
Newmom01
Reviewed at:
gracobaby.com
Posted May 25, 2023
Safe, but low quality build
First off, I feel this is perfectly safe. I have several minor complaints though. First, the base doesn’t sit quite straight in my car. If you’re installing in a middle seat, your car might not have LATCH in the middle seat, and you’ll need to use the seatbelt. If you have a combination seat/ shoulder belt; just know there are other designs/ brands of base that will wor...
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Response from Staples :
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time! If we can be of any assistance please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 9am-5pm EST
May 31, 2023