Customer Reviews for Garmin epix Pro Gen 2 Standard Edition Smartwatch, Steel & Whitestone, 42mm (GRM0280200)
69 reviews
Most helpful positive review
Posted Oct 25, 2025
Love it
The watch that keeps giving! A friend has one and was trying to convince me for a year or so to get one, and i love it!
VS
Most helpful critical review
Posted Apr 11, 2024
Epix
There is no information on how to call somebody to get help to run this watch. I’ve tried every forum to look up how to get my text messages to come through and no luck. I did do the text to talk. No one was able to help me
jamesjames
Reviewed at:
Garmin
Posted Oct 25, 2025
Love it
The watch that keeps giving! A friend has one and was trying to convince me for a year or so to get one, and i love it!
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Mastersswimmer
Reviewed at:
Garmin
Posted Oct 24, 2025
Pros/cons
I purchased this because they no longer make the Swim2. I am a competitive Masters Swimmer but also do triathlons. In the swim feature this watch is completely screwed up regarding calorie count. I still have my Swim2 but it no longer holds a charge more than a day. I have been wearing them both during swim practice. The swim2 still keeps track of everything but has ...
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Response from Staples :
Hi! I would recommend pairing your chest strap with your new watch. This should help clear up the issue you saw with high calorie count. If you still have an issue, I found some articles that might be helpful for you.
• "How are Calories Burned Calculated For a Swim Activity on a Garmin Watch?" - http://ms.spr.ly/6425t6vEh
• "Burned Calories Calculated on My Garmin Device Are Wrong" - http://ms.spr.ly/6426t6v16
For sleep tracking, with the duration the watch uses heart rate to track it. If your heart rate was higher in the beginning, then settled that would be why you saw a delay. You can also edit the duration in the Garmin Connect app if you would like.
You can also call our phone number for North America is 1-800-800-1020. The office is opened Monday through Friday, between 7am - 7pm Central Time.
Garmin, October 25, 2025
Charlotte
Reviewed at:
Garmin
Posted Oct 23, 2025
Great features!
I decided to update from an older Garmin. A great decision!
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Veros86
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Garmin
Posted Oct 15, 2025
Solid Upgrade from Fenix 6!
Decided to be brave due to it being half off at the time, I am very happy with my purchase and battery life is excellent
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Alaska69
Reviewed at:
Garmin
Posted Oct 14, 2025
Longer lasting battery than my Fenix 7S
Being new it takes less time to charge. I can see the content of my phone calls. The sale price was great for what I got.
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Bmw97
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Garmin
Posted Oct 11, 2025
Everything you could want!
I’ve had it about a month now and get a full week per charge. Has everything you could want and more!
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Peakfinder
Reviewed at:
Garmin
Posted Aug 10, 2025
Great Support for Any Activity
I am extremely happy with this watch's size and functions. I was unsure what size to buy but at 5'-11", 170 lbs. I was concerned that the bigger watches would feel and look cumbersome. I am glad I chose the 42mm as it looks normal (approriate) on my 7-1/4" wrist. The watch is very easy to get started but as expected overwhelming, confusing and at times frustrating to op...
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Viviana Horvath
Reviewed at:
Garmin
Posted Aug 7, 2025
The epix Pro (Gen 2) is a powerhouse
The epix Pro (Gen 2) is a powerhouse. It’s not just a smartwatch. it’s a full-on adventure companion. If you’re serious about fitness, outdoor exploration, or just want a premium wearable that doesn’t cut corners, this is it.
After spending time with the Garmin epix, I can confidently say it's one of the most impressive smartwatches I've ever used, this watch delivers ...
After spending time with the Garmin epix, I can confidently say it's one of the most impressive smartwatches I've ever used, this watch delivers ...
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Leslye
Reviewed at:
Garmin
Posted Aug 3, 2025
Great watch
I bought it to replace my fenix 6s and I am loving it. Very similar to my fenix but more updated. Love it!
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T.P 3000
Reviewed at:
Garmin
Posted May 29, 2025
Great device
It's a wonderful device. I'm really enjoying it. Works great for golf yardage.
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Kevin Bazan
Reviewed at:
Garmin
Posted May 17, 2025
Garmin Epix Pro
Great durable watch. Bluetooth goes in and out. HR on wrist is way off when weight training. Not worth the money.
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dlep
Reviewed at:
Garmin
Posted Apr 18, 2025
Easy to use
I bought this so I can keep track of my heart rate during my workouts, and found the accuracy is pretty spot on when I compared to results from fitness testing. I found that since I already used the vivoactive 5 that moving up to the epix was easy to use.
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Tim63
Reviewed at:
Garmin
Posted Mar 26, 2025
Great Watch for Wellness and Training
I like the size (42 mm) and the amoled screen. I have been please with the battery life. I have been charging once a week which will include at least one daily activity. Comfortable and reliable.
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Siss
Reviewed at:
Garmin
Posted Feb 21, 2025
A great watch so far
A great watch at an expensive price. Durable great for musuc storage battery life is good. Great feedback about sleep and recovery it gas only improved since fenix 6 i used to have an its cuter less bulky.
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Response from Staples :
Thank you for your review.
March 5, 2025
Beachfred
Reviewed at:
Garmin
Posted Feb 18, 2025
Another great Garmin watch
Have had this over a year and love it - fourth Garmin watch over last 12 years. They just keep getting better. Use this for golf, running, hiking, indoor rowing etc. Would love to have workout compatibility with Peleton devices great battery life.
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Response from Staples :
Thank you for your review.
March 5, 2025
Shaunkkkkkkkk
Reviewed at:
Garmin
Posted Feb 12, 2025
Love it
I like it a lot it is nice. It makes me happy. It makes me feel good
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Response from Staples :
Thank you for your review.
February 13, 2025
thisiselissa
Reviewed at:
Garmin
Posted Jan 30, 2025
I really like it so far
I purchased this watch a few weeks ago and it's been working well so far. I haven't used a Garmin product in about 10 years and my former Garmin product was no way near this sophisticated. I'm still learning how to use all of the features, and I don't understand the body battery at all, but that doesn't seem to be an uncommon sentiment. I like the size of the watch face...
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Response from Staples :
Thank you for your review.
January 31, 2025
K8sracin
Reviewed at:
Garmin
Posted Jan 26, 2025
Excellent watch
I am loving this watch it has all the features I was looking for.
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Response from Staples :
Thank you for your review.
January 31, 2025
HG20
Reviewed at:
Garmin
Posted Jan 21, 2025
Keep your Apple!
Not easy to set up or use. Will go back to using a Apple Watch.
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Response from Staples :
Thank you for your review and experience with the epix Pro (Gen 2). We would like to discuss this further over email. If you would please email us at [email protected].
January 31, 2025
mcraft
Reviewed at:
Garmin
Posted Jan 6, 2025
Fantastic!
Fantastic! Purchased this watch 1 month ago and I have loved this watch. It can sync with my dogs collars, it provides better analytics and it’s a joy to operate.
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Response from Staples :
Thank you for your review.
January 17, 2025