Customer Reviews for Tide Oxi Boost Power PODS HE Laundry Detergent, 45 Capsules (17124)

Thank you for reaching out regarding your experience with Tide Power PODS Ultra Oxi Boost. I understand how frustrating it can be to find residue left on your clothes after washing, and I appreciate you bringing this to our attention. There are several possible reasons why the PODS may not have dissolved completely, leading to the sticky residue you described: - Incorrect Dosing: If the PODS are not dispensed correctly, they may not dissolve fully during the wash cycle. - Load Size: Overloading the washing machine can prevent the detergent from dissolving properly. It's important to adjust the load size according to the cycle being used. For example, a normal/cotton cycle should have a hands gap between the top of the clothes and the drum. - Water Pressure: Low water pressure can affect how well the PODS dissolve. This can happen in situations where multiple appliances are running simultaneously or if there are plumbing issues. - Machine Settings: Some modern machines may not allow the PODS to dissolve properly if they are placed in a location where they do not receive enough water. To help restore your laundry, I recommend soaking the affected garments overnight in water and then re-washing them without any detergent at the highest temperature allowed by the care label. For further assistance, please feel free to contact us at (800) 879-8433. We would like to look into this issue more closely and ensure you have a positive experience with our products. Thank you for your understanding, and we hope to resolve this for you soon.

We're very sorry to hear that this has been your experience with your Tide OXI Boost Power PODS™ purchase. Our products go through extensive quality checks to ensure they arrive to you in perfect condition. This isn't something we would expect, and we're happy to help make this right. It may be helpful to know that the product is designed to dissolve when it comes in contact with water.  If exposed to moisture at any point, the pods can become stuck together, leak, or burst. For the best results, we always recommend storing the product in a room-temperature environment with low humidity. We would like to gather some additional information about the detergent so that our team can look into this further. For assistance, please give us a call at (800) 879-8433.