Customer Reviews for HP OmniDesk Desktop Computer, Intel Core i5-14400, 16GB RAM, 512GB SSD, Windows 11 Home, Mouse/Keyboard Included
Item # : 24635487
Model # : B88WZAA#ABA
Memory
16GB RAM
Hard Drive
SSD
Operating System
Windows 11
Processor
Intel Core i5 processor
Price is $599.99, Regular price was $999.99, You save 40%
30-min pickup
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Over 30
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149 reviews
Most helpful positive review
Posted Apr 8, 2026
Technician Chris Staples Stratham NH
Chris your technician was extremely helpful.
He went way far and beyond for me and was very patient and informative as I had a lot of questions. He was very attentive and professional.
I can't say enough positive things about the service he provided.
He even upsold me making sure I had everything I needed to have with the desktop for it to work. Grea...
He went way far and beyond for me and was very patient and informative as I had a lot of questions. He was very attentive and professional.
I can't say enough positive things about the service he provided.
He even upsold me making sure I had everything I needed to have with the desktop for it to work. Grea...
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VS
Most helpful critical review
Posted Feb 16, 2026
Will not connect to the internet
I would return this item but it is past due for that. I did take it back on the last day available but the gentlemen in the store said if it worked for him he couldn't take it back. I feel like I have totally wasted my money. I will not but anoather HP or buy it from Staples.
Verified Buyer
Posted Apr 8, 2026
Technician Chris Staples Stratham NH
Chris your technician was extremely helpful.
He went way far and beyond for me and was very patient and informative as I had a lot of questions. He was very attentive and professional.
I can't say enough positive things about the service he provided.
He even upsold me making sure I had everything I needed to have with the desktop for it to work. Grea...
He went way far and beyond for me and was very patient and informative as I had a lot of questions. He was very attentive and professional.
I can't say enough positive things about the service he provided.
He even upsold me making sure I had everything I needed to have with the desktop for it to work. Grea...
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0up votes 0
0down votes 0
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Diamonddog.
Verified Buyer
Posted Apr 3, 2026
Tower
This one works great. the first one did not. Thank you to the Williamsport, Pa. store for taking care of me.
0up votes 0
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J
Verified Buyer
Posted Apr 2, 2026
Good Work PC
Worked perfectly since launched.
0up votes 0
0down votes 0
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Jonathan Woodcock
Verified Buyer
Posted Mar 29, 2026
the lack of communication
I bought this tower at stapels. I needed all of my software upgraded from windows 7 to whatever the new stuff is. I worked with tech support at the store to make sure your folks could handle this. So for 3 weeks I have been waiting for my new computer and I can't get any information as to what the problem is. I have visited the store 3 times and called 4 times. Every ti...
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Response from Staples :
Hi Jonathan, I'm disappointed to hear that you’re not happy with the service you’ve been receiving at our Cincinnati OH (Colerain Ave) location. We expect our management team and associates to provide all customers with great service in a professional manner during their visits. I've forwarded your comments to our Corporate Retail Relations team to be reviewed and addressed internally for improvements. If you feel that improvements have not been made during your next visit please call (800) 338-0252 option 4, M-F between 9am-5pm EST (excluding holidays). If you would like to provide a review about the recently purchased *** you can send a new reply to the original email request that includes your thoughts and concerns regarding the product.
Staples, March 31, 2026
FJR
Verified Buyer
Posted Mar 28, 2026
My Friend Loves It
I helped my old friend buy this because her previous computer was "eaten" by Microsoft. I asked her the other day, and she said her new computer works great.
By the way, the lady working the floor was outstanding. Excellent help.
By the way, the lady working the floor was outstanding. Excellent help.
0up votes 0
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Verified Buyer
Posted Mar 19, 2026
HP DT/16/512/I5
So far it's been really great. Simply cannot get over how quiet it is and the speed is great compared to my old computer. Still getting used to working with Windows 11 - will take time I guess.
0up votes 0
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Karen
Verified Buyer
Posted Mar 10, 2026
Excellent computer for the non tech savvy
Easy to set up. Fast & efficient. After dealing with a computer that wouldn’t load & took forever doing the simplistic task like just logging into email.. this is a pleasure. Neither my husband or I are very tech savvy but this checks all the boxes for us. Can do what we need to do quickly. It’s a pleasure
0up votes 0
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Kathy Walke
Verified Buyer
Posted Feb 16, 2026
Will not connect to the internet
I would return this item but it is past due for that. I did take it back on the last day available but the gentlemen in the store said if it worked for him he couldn't take it back. I feel like I have totally wasted my money. I will not but anoather HP or buy it from Staples.
0up votes 0
0down votes 0
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Response from Staples :
Hi Kathy, I truly regret hearing that you're not completely satisfied with your new HP OmniDesk Desktop Computer. Please reach out to the HP Tech support team at (833) 808-5048 for assistance troubleshooting the issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3, or via Chat at Staples.com. We'll be happy to take a look at this for you.
Staples, February 17, 2026
nj techie
Posted Jan 17, 2026
limited Upgrading
I purchased this to replace a home computer. After x-mas on sale for $429 so it was a decent deal. Once home and tried to install a data drive from the old computer I realized there were no extra power cables and no wiring on the two available SATA ports. There are two PCI Express expansion slots one x16 one x1but you cannot put anything of any power use in them there a...
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3up votes 3
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Merk
Verified Buyer
Posted Jan 10, 2026
Basic Simple, Quick, & Easy Desktop
Purchased to replace a 15-year-old HP Pavillion desktop, which replaced a 10-year-old HP Pavillion desktop, all purchased at Staples, on sale as year-end models. Prior Compaq and Tandy home PCs each lasted about 5 years. The HP Omni cost less than Windows 98 Compaq. Inflation? Deflated in price only, this Omni outperforms all other units put together. Very basic and sim...
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2up votes 2
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Dave
Verified Buyer
Posted Jan 4, 2026
HP OmniDesk Desktop
This computer met all my expectations. It doesn’t take up much room and was easy to set up. it is quiet, and very inexpensive compared to other options I explored.
2up votes 2
0down votes 0
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steele
Posted Dec 27, 2025
HP Desktop
I am very pleased with this computer. Checked all the boxes of what I wanted. Setup was easy. I wish it had a SD slot.
0up votes 0
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Somebody's Grandma
Verified Buyer
Posted Dec 21, 2025
Perfect for me !!
Had to buy a new computer for Windows11, this was priced right so we got 2, one for me and one for my husband and are so happy we did. It was basically plug and play and it is so fast and quiet !!!!
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none
Verified Buyer
Posted Dec 20, 2025
ok
It ok. Miss the cd slot
1up votes 1
0down votes 0
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Steve
Posted Dec 7, 2025
Do NOT Buy!!!!
This deserves zero stars, but zero is not an option. After having this computer for 4 weeks it stopped working, the screen froze, the keyboard and mouse stopped working too. The HP customer service is worthless, I have been on the phone more than once and they do not know what the problem is and I am fighting with them so I can return it to them. I spent all this money...
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2up votes 2
2down votes 2
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Response from Staples :
Hi Steve, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with your HP OmniDesk Desktop Computer. I've received your feedback and have forwarded your comments as a suggestion for future improvement.
Staples, December 9, 2025
Mickey K
Verified Buyer
Posted Dec 5, 2025
Bought this for my employee & wife - easy set up
Bought these computers for my employee & wife - easy set up: Appears to work smoothly and wifi is working good.
0up votes 0
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Roger
Verified Buyer
Posted Nov 27, 2025
Performs great! Still have printer issues.
Excellent HP Desktop, I recommend HP products. Staples is the place to buy.
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JOHN J.
Posted Nov 17, 2025
perfect for me!
Needed a computer to replace my 14 year old HP Windows 10 desktop. Love this HP. Fast processor and great RAM. You absolutely can't get more computer anywhere at this price point. OBTW: I upgraded the memory to 1 TB so maybe I now have desktop capacity to last another 14 years? :-)
5up votes 5
6down votes 6
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Marple
Verified Buyer
Posted Nov 16, 2025
Update
Quick start up and ease of set up. Little space use.
1up votes 1
1down votes 1
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PhilZ
Posted Nov 8, 2025
Great PC to replace old HP gamer PC.
Bought this PC for the price. Transplanted AMD Radeon RX6400 GPU and Samsung 1TB M.2 drive from my old HP Pro PC. 180 Watt PSU holding up ok. Might install a couple fans.
0up votes 0
1down votes 1
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