Customer Reviews for DeLonghi TrueBrew Single-Serve & Automatic Drip Coffee Maker, Stainless Steel CAM51025M
DeLonghi TrueBrew Single-Serve & Automatic Drip Coffee Maker, Stainless Steel CAM51025M is New at Staples
Item # : 24636590
Model # : CAM51025MB
TrueBrew Automatic Single-Serve Drip Coffee Maker with Built-In Grinder and Bean Extract Technology in Stainless Steel
- TrueBrew automatic single-serve coffee maker with built-in burr grinder and bean extract technology
- One-Touch simplicity to brew a perfect cup of coffee just the way you like it, every time
Price is $599.95
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Over 30
832 reviews
Most helpful positive review
Posted Feb 5, 2023
Is the best!
I can tell you that I am delighted with the coffee maker De'Longhi TrueBrew Automatic Coffee Machine - Stainless it is the dream of every coffee lover to be able to enjoy a cup of freshly ground coffee beans! It is simply fascinating to feel how it grinds the bean and without anyone touching it, it goes straight to your cup! Besides, the proportion of the coffee is perf...
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VS
Most helpful critical review
Posted Apr 21, 2023
Defective machine
I think there is something really wrong with this machine. Too many people are complaining of the same thing. The leaks, grounds everywhere and sometimes it brews and sometimes it just wastes the coffee beans and no coffee comes out. Set a timer one day and of course no coffee ready in the morning but it did grind the beans. I called customer service and they are seriou...
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ToniB
Reviewed at:
DeLonghi
Posted Jul 15, 2025
Great coffee
Love the coffee. The machine is louder turning off than when it’s making coffee.
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Sunny1967
Reviewed at:
DeLonghi
Posted Jul 8, 2025
second review after being repaired
Very Disappointed with Repair and Customer Service
This is a follow-up to my previous review about this overpriced machine that desperately needs improvement. After being without my coffee maker for two weeks, I finally received it back from repair—excited to use it again. But when I unpacked it, the base of the water tank was broken.
I called customer service immedia...
This is a follow-up to my previous review about this overpriced machine that desperately needs improvement. After being without my coffee maker for two weeks, I finally received it back from repair—excited to use it again. But when I unpacked it, the base of the water tank was broken.
I called customer service immedia...
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Michael123
Reviewed at:
DeLonghi
Posted Jul 3, 2025
Worst customer service
Delonghi has the absolute worst customer support you’ll ever experience. Right up there with airline service. Following my interactions with their teams on several occasions and via several different methods I will never purchase from this company or its affiliates ever again.
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Aely
Reviewed at:
DeLonghi
Posted Jul 2, 2025
Easy brewing and cleaning!
After two weeks, it just stopped brewing coffee - produced light brown liquid instead. Hence the 4 stars. Customer service was great and got it replaced. It's been working well for a couple of weeks so far. But if it keeps working - it's a great machine which makes brewing from beans so much easier. Had no issues with cleanup or messes so far. No filters to deal with, n...
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Sunny1967
Reviewed at:
DeLonghi
Posted Jul 1, 2025
Needs some work,
DeLonghi TrueBrew Coffee Machine – Disappointing Experience for the Price
I purchased the DeLonghi TrueBrew Coffee Machine hoping for a high-end, hassle-free experience. Unfortunately, after just six months of ownership, the machine stopped working immediately after performing a descale process. It began displaying an error indicating it was out of water—even though it...
I purchased the DeLonghi TrueBrew Coffee Machine hoping for a high-end, hassle-free experience. Unfortunately, after just six months of ownership, the machine stopped working immediately after performing a descale process. It began displaying an error indicating it was out of water—even though it...
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Deedee8
Reviewed at:
DeLonghi
Posted Jun 14, 2025
Complete Garbage!
I purchased this from Macys for my husband for Christmas at $699. It lasted 4 months. I called customer service as it has a 2 year warranty. I have the original receipt. The company makes you go through all kinds of repair steps at home and you have to video yourself doing the steps. When none of their troubleshooting works, they make you mail it back to them for repair...
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Paul Wilk
Reviewed at:
DeLonghi
Posted Jun 12, 2025
The Best Coffee I've Had & Convenient!
Is beyond my expectations! The coffee is rich and delicious, fast, convenient and made to order, which is my favorite. My wife and I have different strengths of brew and we can do this at will, really awesome.
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Smas
Reviewed at:
DeLonghi
Posted Jun 10, 2025
Defective product
DeLonghi Tru Bru
Do NOT purchase the TruBru unit!!! There’s an ongoing issue with the infuser in these units getting stuck. I’ve had to call DeLonghi repeatedly about this problem. After the fourth call and dealing with this issue almost every other day, I finally asked for a replacement. They insist I have to send the unit in for repair even though I’ve been havin...
Do NOT purchase the TruBru unit!!! There’s an ongoing issue with the infuser in these units getting stuck. I’ve had to call DeLonghi repeatedly about this problem. After the fourth call and dealing with this issue almost every other day, I finally asked for a replacement. They insist I have to send the unit in for repair even though I’ve been havin...
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BenInTX
Reviewed at:
DeLonghi
Posted Jun 5, 2025
Great but not perfect.
A few weeks in, and here are my thoughts:
TLDR: It make s a darn fine cup of drip coffee, it's quick, it's easy to maintain, looks good, and (apart from some quirks) it's very easy to operate.
Design: It looks ok, typical boring coffee machine, nothing special. The major problem is the size: It's too large to fit under most kitchen cabinets and still have access to t...
TLDR: It make s a darn fine cup of drip coffee, it's quick, it's easy to maintain, looks good, and (apart from some quirks) it's very easy to operate.
Design: It looks ok, typical boring coffee machine, nothing special. The major problem is the size: It's too large to fit under most kitchen cabinets and still have access to t...
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raylan
Reviewed at:
DeLonghi
Posted Jun 4, 2025
Great Concept, Middling Execution
I'll start with the good on this - the machine takes whole beans and makes an incredibly good cup of coffee relative to other machines with similar ease of use. The taste is miles better than a Keurig or Nespresso, both of which I used before this De'Longhi. When it works, it's nothing short of incredible. You just press a button with whole beans and bam, excellent coff...
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CCissad
Reviewed at:
DeLonghi
Posted Jun 1, 2025
Biggest mess with constant cleaning required
Great cup of coffee that works for the 1st 60 cups. After the 30 days to return, it becomes the worst coffee maker I’ve ever owned. Even cleaning it meticulously every few cups, the grounds deposit everywhere inside the machine, coffee sludge is everywhere including the counter and the machine becomes glitchy. If it worked like the first month it would have been a five ...
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Nancra
Reviewed at:
DeLonghi
Posted Jun 1, 2025
Coffee too strong
Am unable to adjust amount of beans being ground, therefore coffee too strong. Have purchased 5 different beans, to no avail. Website has been of no help to me.
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Suzy
Reviewed at:
DeLonghi
Posted May 28, 2025
Bummer return policy
The return policy is very unfortunate. It’s cumbersome, a short window and no help with shipping, which doesn’t make it economical. I bought this coffee maker as a gift and my husband wished to go with something else, but now weee left with no option but to keep it because of their poor return policy.
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MikeMN
Reviewed at:
DeLonghi
Posted May 17, 2025
Poorly metered
Makes good coffee but the ounces selected does not match the output, it is way off. If I select 16oz I get exactly 12oz out.
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CEdy
Reviewed at:
DeLonghi
Posted May 14, 2025
Look elsewhere for better quality for less
Save your money and buy more for less elsewhere. We thought we were getting a Cadillac and got a Dodson. Don’t waste your money
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Milena M
Reviewed at:
DeLonghi
Posted May 13, 2025
Switched
Such a great coffee machine. Switched from espresso
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Mk1776
Reviewed at:
DeLonghi
Posted May 13, 2025
Don’t buy
This product in concept is great. Take whole beens, grind them into the correct amount/strength for a variable size choice.
However in practice this machine is absolutely trash. The sensors for when the grinds and water are low are super variable. The worst aspect of this machine though is the building of the internal mechanisms, specifically the grind and excess wate...
However in practice this machine is absolutely trash. The sensors for when the grinds and water are low are super variable. The worst aspect of this machine though is the building of the internal mechanisms, specifically the grind and excess wate...
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S. Andersen
Reviewed at:
DeLonghi
Posted May 8, 2025
Bad Customer Service
Customer service is horrible. The website was having issues, I was told I was able to cancel my order but they sent it anyway. 6 Weeks later I am still trying to straighten things out.
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SteveC
Reviewed at:
DeLonghi
Posted May 6, 2025
Good with some issues
Good coffee and love the fresh ground feature. Quantity is off (6oz when selecting 8oz size ). Bypass for preground coffee produces a weak cup of coffee
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Jenn72
Reviewed at:
DeLonghi
Posted Apr 29, 2025
Better coffee and better for the environment!
I love this coffee machine! It's so much better and fresher than a Keurig! It's also so much better for the environment!
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