Customer Reviews for Ninja Blast Portable 18 oz. Blender, Black (BC151BK)

Hi there, Thank you for taking the time to leave a review. We’re truly unhappy to hear that your disappointed with your Ninja and the blending ability. We understand how frustrating this must be, and we want to help make things right. We will absolutely share your feedback with the relevant teams internally. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/BC100-BC150-Series-Ninja-Blast-Portable-Blender-Troubleshooting-Guide If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Ninja Kitchen NA.

Hi Stacey, Thank you for sharing your experience with us. We regret that the product didn’t meet your expectations and understand how disappointing that can be. Your comments are valuable and help us improve our products. Here’s a link to the guide that may help with using the product: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001Zi6D/qtFL7qrC0LngUTk7OH9EDaZc19XgPcaZ243aeNV80Ww. Kind Regards, Ninja Kitchen US.

Hi Brad, Thank you for sharing your experience. It’s disappointing to hear that your unit stopped working after only a couple of uses, and we appreciate you taking the time to let us know. Please give us a call at 1-800-365-0135, and we’ll review the issue and explore the best solution for you. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen US.

Hi there, Thank you for sharing your feedback with us! We really appreciate your suggestion regarding the base cover for the bottom of the vessel. Your input is valuable and helps us improve our products to better meet customer needs. This information will be passed along to the relevant teams for consideration. If you have any other ideas or features you’d love to see, feel free to let us know. Kind Regards, Ninja Kitchen CA.

Hi there, We appreciate you sharing your experience. It’s frustrating to have a blender stop working after such a short time, and the situation you described doesn’t sound typical. We’d really like the chance to review this further and make things right. Please give us a call at 1-800-365-0135 so our team can look into it and assist you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen.

Hi Sultan A, Thank you for taking the time to leave a review. We’re really sorry to hear that your Ninja Blast stopped working and for the inconvenience caused by the warranty process. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality and support. Our system shows that our team is currently awaiting your response via email. If you’d like further assistance, please reach out to us at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen

Hi there, Thank you for taking the time to leave a review. We’re really sorry to hear that you almost cut your finger while trying to clean the Ninja Blast. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality. We left a link below with a video demonstrating how you clean the Ninja Blast. If you’d like further assistance, please reach out to us at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. https://support.sharkninja.com/article/Ninja-Blast-How-to-Clean Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to provide your feedback. We're really unhappy you’re experiencing this, and we’d like to help you. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. You can also visit our support page via the link below for troubleshooting. https://support.sharkninja.com/global-search/BC151RD Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We're really unhappy you’re experiencing this with our Ninja Blast. We'll like to look into this further for you, please reach out to our team by phone at 1-855-520-7816. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen

Hello there, Thank you for taking the time to leave a review. We're truly sorry to hear that both blenders stopped working within such a short time—that’s definitely not the durability we expect from our products. We appreciate your feedback about usage frequency, and we'd like to help make this right. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We’re disappointed to hear about your experiencing a short runtime with your Ninja. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. You can also visit our support page via the link below for troubleshooting help. https://support.sharkninja.com/global-search/bc100 Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. It seems like a very frustrating situation, and we apologize for the short run time you are experiencing. We will share your feedback with the relevant teams for consideration on future products. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. You can also check out our support page via the link below, for troubleshooting help. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET https://support.sharkninja.com/global-search/bc100 Kind regards, Ninja Kitchen

Hello there, Thank you for taking the time to leave a review. This isn't the experience we aim to deliver, and we’ll take the appropriate steps to get this resolved. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen