Customer Reviews for Samsung Galaxy Smart Ring - Size Before You Buy - Size 12, Titanium Gold (SM-Q502NZDAXAR)

Greetings Jayk, Thanks for sharing your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/

Howdy Bdj2117, Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We strive to provide our customers with exceptional experiences and quality products. The Galaxy Ring has an advantage over its competitors with its deep integration with the Samsung Health ecosystem and a lack of required subscription fees. It's a great option for Android users! The Galaxy Ring is also thinner and lighter, with a concave design that protects against scratches and feels more comfortable for most users. Also, the included portable charging case is a game-changer, allowing you to top up the battery on the go. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us. We're always happy to listen and work toward a better experience for our customers. Thank you for choosing Samsung! - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/ Introducing the Samsung Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003278/

Good day Sai, Thank you for your lovely feedback on your experience using the Samsung Galaxy Ring. We're ecstatic to hear that we've met most of your expectations. The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards some healthier habits. However, before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your paired phone. For more reliable tracking, it's best to manually start workouts in the Samsung Health app, ensure the ring is a proper fit, and consider pairing it with a Galaxy Watch for more comprehensive features. Please take a moment to review the resources linked below to learn more about utilizing the full functionality of your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/ Product Manuals https://www.samsung.com/us/support/downloads/ Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003283/

Aloha Drew, Thanks for providing us with detailed feedback regarding your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Ring's menstrual tracking can be inaccurate since predictions are based on your historical data, and every cycle is truly unique. The ring's temperature readings are also affected by factors like sleep quality, room temperature, and individual physiology, which can lead to inaccuracies. For more consistent results, please wear your device each night for at least 4 consecutive hours and ensure the cycle tracking feature is enabled in the Samsung Health app on your connected mobile device. Feel free to check out, "Cycle tracking predications are inaccurate in Samsung Health" to help resolve what you may be experiencing with your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung! - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/ Product Manuals https://www.samsung.com/us/support/downloads/ Cycle tracking predications are inaccurate in Samsung Health https://www.samsung.com/us/support/troubleshoot/TSG10004564/

Greetings Christi, Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Product Manuals https://www.samsung.com/us/support/downloads/

Good day Bree, Thanks for taking the time to reach out about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your leisure. Thanks for being a valued Samsung customer! - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Keep your Galaxy Ring clean https://www.samsung.com/us/support/answer/ANS10003287/