Customer Reviews for Samsung Galaxy Smart Ring - Size Before You Buy - Size 7, Titanium Gold (SM-Q507NZDAXAR)

Hello there Dwood178, Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. Wearing your Galaxy Ring along with your Galaxy Watch provides continuous and comprehensive health tracking, offers convenient charging options, and extends your Galaxy Ring's battery life by up to 30%. Your Galaxy Watch serves as the primary device, managing data from both, while the Ring acts as a backup, ensuring uninterrupted health insights even if one device is charging. This combination offers a more complete picture of your health and fitness data within the Samsung Health app. Your Galaxy Ring is awesome at tracking metrics like steps, distance, calories, heart rate, heart rate variability (HRV), blood oxygen, skin temperature, and sleep stages. It also provides an energy score, offers sleep coaching, tracks menstrual cycles, and automatically detects and records workouts like walking and running. Additional features include gesture control for phone functions like dismissing alarms or taking photos, wireless charging, and integration with the Samsung Health app for personalized insights, all without the need of a subscription! In order to ensure that your Galaxy Ring remains in its pristine working condition, after exposure to liquids other than clean water (such as coffee, beverages, soapy water, oils, perfumes, and chemicals such as sunscreen, hand sanitizer, and cosmetics), please rinse the Ring with clean water, wipe with a soft, clean cloth, and dry thoroughly before use to maintain water resistance. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Feel free to check out, "Galaxy Ring won't charge" if you find your device no longer taking a charge. Please check out the resources shared below. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support afterward. Thanks for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring Battery https://www.samsung.com/us/rings/galaxy-ring/#battery Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/

Hi Ulysses, Thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app. If gestures aren't working while wearing your Galaxy Ring, you may need to double check that they've been enabled in the Galaxy Wearable app. Your phone must be running One UI 6.1.1 or above as well. Feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/

Hey Rich, Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Most people have different ring sizes, and what may fit one person will not fit another. Luckily, you can order a Sizing Kit for the Galaxy Ring, so you can accurately select the ring size that fits your finger before purchasing the ring. The Galaxy Ring tracks a wide range of health and fitness data which includes tracking your steps, distance, heart rate, heart rate variability, blood oxygen, and skin temperature. It also automatically detects walking and running workouts and provides insights into sleep quality and stress levels. All while your data is being compiled into a comprehensive wellness picture that's available in the Samsung Health app. If you would like to provide additional feedback with us or if you would like further assistance, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to find the right size Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003279/ Introducing the Samsung Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003278/

Howdy AJA3, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand how frustrated you may feel to have a device that may not be functioning properly. Have no fear! We're here to help! Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Typically, a poor fit can cause your device to feel uncomfortable. Also, take a moment to review, "Galaxy Ring won't charge" to help resolve what you've described to be experiencing. Let us know if you have any questions afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/

Hi there Gipp, Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback allows us to continue to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Typically, a poor fit can cause your device to feel uncomfortable. Also, check out "How to find the right size Galaxy Ring" to ensure that your device feels perfect on your digit. If you would like any further assistance after reviewing the resources shared, please do not hesitate to reach out to Samsung Support. We're here to help! Thank you for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ How to find the right size Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003279/

Hello there Workitout, thank you for reaching out to share your sentiments with us regarding your experience using the Samsung Galaxy Ring. We value your thoughts as we continue to improve the functionality and performance of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with your repair needs. We understand how frustrating it may be to have a device not performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like additional assistance or if you would like to share more feedback with us, please do not hesitate to contact Samsung Support. Thanks for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/