Customer Reviews for De'Longhi Nespresso Vertuo Next Premium Coffee & Espresso Machine Combination, Black (ENV120GYAE)
Item # : 24638919
Model # : ENV120GYAE
Nespresso Vertuo Next Premium Coffee and Espresso Maker in Gray plus Aeroccino3 Milk Frother in Black
- Vertuo Next Premium Coffee and Espresso Maker in Gray
- Single-serve machine with Centrifusion technology to gently brew both coffee and espresso - assures perfect output every time
Price is $229.99
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Over 30
4071 reviews
Most helpful positive review
Posted Nov 2, 2025
The best coffee machine
The most amazing coffee maker!!! The coffee tastes so fresh, and it’s so yummy! There are numerous coffee pod options from espresso to a regular cup of coffee!!! Best purchase!!! You will not be disappointed.
VS
Most helpful critical review
Posted Oct 23, 2025
I had 5 coffees and all tasted not really good. And then it stoped working and it’s just sitting there for while
sadiel48_7435
Reviewed at:
influenster.com
Posted Nov 2, 2025
The best coffee machine
The most amazing coffee maker!!! The coffee tastes so fresh, and it’s so yummy! There are numerous coffee pod options from espresso to a regular cup of coffee!!! Best purchase!!! You will not be disappointed.
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alejandrar118_252
Reviewed at:
influenster.com
Posted Oct 31, 2025
Rich cream
If you want something clean, easy, and capsule-driven for your daily coffee and are cool with the capsule ecosystem + occasional maintenance, this is a solid pick. If you’re more into barista-style milk drinks, want full flexibility, or are picky about long term durability, you might want to look at other options.
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nereac77
Reviewed at:
influenster.com
Posted Oct 23, 2025
Perfect for the office
It’s very user-friendly: one-button operation, fast heat-up and consistently good coffee with a nice crema.
The milk frother adds versatility: makes lattes/cappuccinos easily which is nice if you enjoy milk-based drinks.
Sleek design, decent build, minimal fuss for cleaning compared to some beans-and-grinder machines.
The milk frother adds versatility: makes lattes/cappuccinos easily which is nice if you enjoy milk-based drinks.
Sleek design, decent build, minimal fuss for cleaning compared to some beans-and-grinder machines.
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Shirin
Reviewed at:
Nespresso USA
Posted Oct 23, 2025
I had 5 coffees and all tasted not really good. And then it stoped working and it’s just sitting there for while
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Response from Staples :
We share your disappointment with your machine experience, Shirin, and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please give us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
Kendall, October 24, 2025
felicial30_7070
Reviewed at:
influenster.com
Posted Oct 21, 2025
Easy at home coffee and espresso
I love my nespresso! It’s very easy to use and the coffee tastes amazing! I bought it to cut down on going out and getting coffee as much and it’s definitely helped! It tastes just like i got coffee at a coffee shop! The milk frother is also amazing! It can make cold foam or foam for a hot latte! I usually use the cold foam maker and it working AMAZING!!! It’s a little ...
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mariac2548_1967
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influenster.com
Posted Oct 19, 2025
Perfect home coffee setup — rich espresso and silk
I absolutely love my Nespresso Vertuo Next with the Aeroccino 3 milk frother! It’s so easy to use and makes café-quality coffee right at home. The machine heats up quickly and the coffee comes out smooth, rich, and full of flavor. The Aeroccino frother is a game changer — it creates creamy, velvety foam that makes every cup feel special. I also love the sleek design; it...
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archanah1_2264
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influenster.com
Posted Oct 15, 2025
Perfect brewing and convenient
This machine offers barista-quality coffee at home. Its one-touch system recognizes each capsule for perfect brewing, from espresso to large cups. The included frother creates smooth, creamy foam for lattes and cappuccinos. Sleek, compact, and eco-friendly, it’s ideal for coffee lovers seeking convenience and premium taste in one machine. Also highly durable and easy to...
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Richard
Reviewed at:
Nespresso USA
Posted Oct 14, 2025
Not reliable
It worked for about one year. After running it through the cleaning mode, the blinking red/green light would not turn off. I had run it through the cleaning mode several times and it worked fine. This time it did not go back to green mode to brew coffee and continued in the red/green mode. Tried several times.
Warranty information not helpful.
Warranty information not helpful.
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Steve
Reviewed at:
Nespresso New Zealand
Posted Oct 12, 2025
Don't waste your money
Have just had another one fail which is my second machine in 3 years - outrageous when you take into account the price and reputable manufacturer. Be mindful when you get a replacement it takes over the balance of the warranty so although this one has fallen well short of the 2 year warranty it's for the dump.
I enjoy Nespressos coffee so will probably have to get a hig...
I enjoy Nespressos coffee so will probably have to get a hig...
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Response from Staples :
Thank you for your feedback. We’re truly sorry to hear about the issues you’ve experienced with your machines.
We appreciate your loyalty, and we want to ensure you have a positive experience moving forward. If you’re considering a different model, we’d be happy to assist you in finding one that meets your needs.
Please reach out to our customer service team for any further assistance or to discuss your options. Your satisfaction is important to us! ☕🤎
, October 14, 2025
srishtis33_1741
Reviewed at:
influenster.com
Posted Oct 2, 2025
The Nespresso Vertuo Next with Aeroccino 3 deliver
The Nespresso Vertuo Next paired with the Aeroccino 3 milk frother is a fantastic combo for anyone who loves coffeehouse-style drinks at home. The Vertuo Next is sleek, compact, and very easy to use. The capsule system ensures consistent results, and the machine heats up quickly so you can enjoy your coffee within minutes.
One of the highlights is the crema- it’s excep...
One of the highlights is the crema- it’s excep...
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magybeads_8588
Reviewed at:
influenster.com
Posted Sep 30, 2025
I would Love one
The noise level ,the cleaning ease, the brewing options, the awesome milk frothing, and durability really cool gadget i would love one, nice style.
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Jean-F D
Reviewed at:
Nespresso Canada
Posted Sep 27, 2025
Coffee of quality
I love my Nespresso. Bought it 1 month ago. Make quality coffee. Try it with the milk frother, it's delicious.
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Response from Staples :
Thank you for sharing your positive review with us, Jean-F. We are delighted to hear that your Vertuo Next has been delivering the coffee quality you were looking for. Wishing you many more exceptional coffee moments ahead!
Nespresso Canada, September 27, 2025
thestaceyleanne_3778
Reviewed at:
influenster.com
Posted Sep 26, 2025
The best of the best!
This coffee machine will not disappoint you. I love all the different kinds of coffee pods you can buy as well. You especially like the espresso ones and make an iced coffee. The milk frothing is an added plus. It’s very easy for use and clean. Always is ready to use and heats and makes coffee super fast!
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Yogi84
Reviewed at:
Nespresso USA
Posted Sep 21, 2025
Delicious and Smooth Coffee
[This review was collected as part of a promotion.] I received my Vertuo Next Deluxe as a gift and has been pleasantly surprised. I am afraid of becoming addicted 🙂
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traciev92_1366
Reviewed at:
influenster.com
Posted Sep 19, 2025
Make my morning coffee tasty
The Nespresso coffee maker delivers versatile brewing options with consistent flavor and crema. It feels durable and well-built for daily use. The milk frothing system creates smooth, creamy foam for lattes and cappuccinos. Cleaning is straightforward with removable parts and a quick rinse function, making it both convenient and reliable.
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coffee lover
Reviewed at:
Nespresso USA
Posted Sep 13, 2025
can't go wrong
I really love this machine, can't find anything bad to say about it.
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MAV
Reviewed at:
Nespresso Canada
Posted Sep 7, 2025
Très déçu
Très déçu de cette machine. Fermeture nécessite d’appliquer de la force. Pas de créma persistante, disparaît au bout de quelques minutes. Café pas assez chaud. Le résultat ressemble à un café filtre (au prix de Nespresso…). Plastique fragile.
Très bon service après-vente de Nespresso, garantie de satisfaction la machine est retournée.
Très bon service après-vente de Nespresso, garantie de satisfaction la machine est retournée.
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Response from Staples :
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés que la Vertuo Next n’ait pas répondu à vos attentes. Cela dit, nous sommes heureux que notre service après-vente ait pu vous accompagner avec attention. Votre satisfaction nous tient à cœur, et nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.
Nespresso Canada, September 8, 2025
aubreys136_2075
Reviewed at:
influenster.com
Posted Sep 5, 2025
Easy to clean
The milk frothing is amazing and isn’t too loud. Very easy to clear and has many options of brewing. It has lasted me for a long time! I would definitely purchase again!
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S
Reviewed at:
Nespresso USA
Posted Sep 5, 2025
Sucks
Most finicky machine ever. At least once a week my machine will blink red that the water reservoir is empty when it is full and secured in place, takes forever to get it working again and no rhyme or reason to it. Not to mention the money wasted on pods that have been punctured but won’t brew and I end up having to buy a coffee anyways.
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Response from Staples :
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Logan M., September 5, 2025
taniaa154_843
Reviewed at:
influenster.com
Posted Aug 30, 2025
Best machine ever
I am a coffee lover and the Nespresso coffee are the best, I love how the aeroccino makes my milk so smooth and soft as cloud! The coffee is so creamy as well, the machine is so easy to clean. I have this machine from almost 2 years now and using it everyday 2/3 times a day never had any issue, does not makes much noise, I like the sound the coffee machine makes anyway ...
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