Customer Reviews for Pure Enrichment HUME Ultrasonic Cool Mist Tabletop Humidifier, 0.80-Gallon, White (PEHUTRB-W)

Hi PaulC, Thank you for sharing your feedback. We’re sorry to hear that the warm mist of your HUME Sense Warm & Cool Mist Top Fill Humidifier stopped working and we’d like to help troubleshoot the issue. Rest assured this humidifier is backed by Pure Enrichment's industry leading 5-year warranty. Please contact us at 1-657-275-3737 or [email protected], and our team will work with you to resolve this. Your satisfaction is our priority! Thank you, Jessica Pure Enrichment Support

Hi Julie, We’re sorry to hear about the issue you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly. This humidifier is backed by Pure Enrichment’s industry-leading 5-year warranty. Please don’t hesitate to reach out to us at 1-657-275-3737 or [email protected], and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support

Hi Lake, We’re very sorry to hear about your experience with the HUME Sense Top Fill Humidifier being dirty. We'd like to help resolve this issue for you. Please contact us at 1-657-275-3737 or [email protected] so we can provide detailed cleaning instructions or work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support

Hi Yo-yo, Thank you for letting us know about the issue with your HUME™ Sense lid. We're sorry to hear that the prongs have broken off, preventing you from using your humidifier. We completely understand how frustrating it is when you just need a replacement part to get your unit working again. We'd be happy to help you get a new lid so you can get back to enjoying your humidifier. Feel free to reach out to us by phone at 1-657-275-3737 or [email protected]. We're available to answer your questions or explore any solutions that might improve your experience. We look forward to assisting you! Thank you, Jessica Pure Enrichment Customer Support

Hi Kalyan, We’re very sorry to hear about the experience you’ve had with your HUME™ Sense Top Fill Humidifier. That’s certainly not the quality we expect from our products. Please contact us at [email protected] or 714-668-0300 so our team can assist with troubleshooting and help arrange a replacement under our industry-leading warranty. We’re committed to making this right and ensuring you have a unit that performs as intended. Thank you, Jessica Pure Enrichment Support

Hi Narlie, \n\nThank you for sharing your feedback. We’re sorry to hear that your HUME Sense Top Fill Humidifier isn’t working properly and we’d like to help troubleshoot the issue. \n\nThis humidifier is backed by Pure Enrichment's industry leading 5 year warranty. Please contact us at (714) 668-0300 or [email protected], and our team will work with you to resolve this. \n\nYour satisfaction is our priority!\n\nThank you,\n\nJessica\nPure Enrichment Customer Support

Hi 12kkg, We’re so sorry to hear that your HUME™ Sense Top Fill Humidifier stopped working despite your troubleshooting efforts. That’s definitely not the experience we want for you. Your humidifier is backed by our warranty, so please reach out to us at [email protected] or 714-668-0300 and our team will be happy to assist you further. Thank you, Jessica Pure Enrichment Customer Support

Hi Selina, We’re sorry to hear about the issue you’re having with your HUME Sense. This is not the experience we want for our customers, and we’d like to help you get it working properly. This humidifier is backed by Pure Enrichment's industry leading 5 year warranty. Please don’t hesitate to reach out to us at (714) 668-0300 or [email protected], and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support

Hi Laura, We're sorry to hear that your HUME Sense Humidifier is leaking. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (657)275-3737 or by email at [email protected], and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support (657)275-3737 [email protected]

Hi Stephen, We’re very sorry to hear about your experience with your humidifier leaving a white film around it. This is typically the cause of calcium and other minerals in harder water sources, and we recommend switching if the white dust continues. Please reach out, we'd love to help resolve this issue for you. Please contact us at (714) 668-0300 or [email protected] so we can troubleshoot the problem you’ve described and work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support

Hi Josephine, We’re sorry to hear about the issue you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (714) 668-0300 or [email protected], and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support

Hi Don't use, Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with your HUME™ Sense Bundle. This is certainly not the experience we want for our customers. We’d love the opportunity to make things right and to learn more about the white residue issue you’re encountering. Please don’t hesitate to reach out to us at [email protected] or call us directly at (714) 668-0300. Our team is here to assist and ensure you have a product that meets your expectations. We look forward to resolving this for you! Thank you, Jessica Pure Enrichment Support (714) 668-0300 [email protected]

Hi Mr.Wonderful, Thank you for sharing your feedback. We’re sorry to hear that your HUME Sense Top Fill Humidifier is no longer powering on and we’d like to help troubleshoot the issue. Please note that this product is backed by a 5-year warranty, and we’d love the opportunity to assist you in resolving this. Feel free to contact us at (714) 668-0300 or [email protected] for more details and assistance. Your satisfaction is our priority! Thank you, Jessica Pure Enrichment Support

Hi Denys, Thank you for sharing your feedback. We’re sorry to hear that your HUME Sense Top Fill Humidifier is leaking. We’d like to learn more about your experience so we can better troubleshoot the issue. Please contact us at (714) 668-0300 or [email protected], and our team will work with you to resolve this. Your satisfaction is our priority! Thank you, Jessica Pure Enrichment Support

Hi Paula, We’re sorry to hear that your HUME™ Sense 2-Pack Bundle - 2 Humidifiers didn’t work as expected. We understand how frustrating this can be and would like to help resolve the issue. Please contact our Pure Enrichment Support team at (714) 668-0300 or email us at [email protected]. We’re here to assist you and ensure we address your concerns promptly. Thank you for bringing this to our attention! Jessica Pure Enrichment Support (714) 668-0300 [email protected].

Hi Naty, We’re sorry to hear about the issues you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (714) 668-0300 or [email protected], and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support

Hi Jenn, Thank you for sharing your feedback. We’re sorry to hear that your HUME Sense Humidifier isn’t keeping the power on and we’d like to help troubleshoot the issue. Please contact us at (714) 668-0300 or [email protected], and our team will work with you to resolve this. Your satisfaction is our priority! Thank you, Jessica Pure Enrichment Support