Customer Reviews for Pure Enrichment HUME Ultrasonic Cool Mist Tabletop Humidifier, 0.80-Gallon, White (PEHUTRB-W)
Pure Enrichment HUME Ultrasonic Cool Mist Tabletop Humidifier, 0.80-Gallon, White (PEHUTRB-W) is Out of stock
Item # : 24645146
Model # : PEHUTRB-W
Pure Enrichment HUME Sense Top Fill Humidifier
- UNIQUE TOP FILL DESIGN: Easily pour water directly into the top of the humidifier for convenient mess-free refills to generate mist up to 2 feet high for large rooms up to 475 square feet. Its large 3-liter tank allows for up to 30 hours of continuous use and added patented magnetic suspension technology prevents water from leaking and evenly disperses a fine mist ensuring comfort.
- AUTO MODE HUMIDITY SENSOR: A built-in sensor automatically measures the humidity in any room and adjusts the moisture for optimal comfort between 3 mist settings and their corresponding color indicator
Price is $66.99
146 reviews
Most helpful positive review
Posted Jan 17, 2026
Perfect larger area humidifier
Adds humidity to entire downstairs. Silent and easy to use.
VS
Most helpful critical review
Posted Jan 4, 2026
Useless humidifier
Do not buy anything from this company. They do not supply replacement filters making you humidifier useless.
Rita
Reviewed at:
Pure Enrichment
Posted Jan 17, 2026
Touch buttons do not work
I bought this about 6 weeks ago cleaned it.. the power is on with the auto button and when you touch the buttons nothing happens… trying to figure out whey the buttons do not work when touching them very frustrating!!
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Response from Staples :
Hi Rita,
We’re sorry to hear you’re experiencing issues with your HUME™ Sense Humdifier. We sincerely apologize for any inconvenience this has caused.
Please reach out to us at 1-657-275-3737 or [email protected], and our team will be happy to assist you in troubleshooting the problem. We’re here to help and want to ensure you have a product that works as expected.
Thank you for giving us the opportunity to make this right!
Thank you,
Jessica
Pure Enrichment Support
January 18, 2026
Boblem
Reviewed at:
Pure Enrichment
Posted Jan 17, 2026
Perfect larger area humidifier
Adds humidity to entire downstairs. Silent and easy to use.
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Boblem
Reviewed at:
Pure Enrichment
Posted Jan 17, 2026
Excellent single room humidifier
Very effective, easy to use and silent. Great for a larger bedroom.
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Tommytwin
Reviewed at:
Pure Enrichment
Posted Jan 4, 2026
Useless humidifier
Do not buy anything from this company. They do not supply replacement filters making you humidifier useless.
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Response from Staples :
Hi Tommy,
Thank you for sharing your feedback. We’re sorry to hear about your frustration.
Replacement filters for our humidifiers are available for purchase separately. While they are currently out of stock, we’d be happy to assist by setting you up for notifications so you’ll be alerted as soon as they’re back in stock.
Please feel free to contact our support team by phone at 1-657-275-3737 or by email at [email protected], and we’ll gladly assist you further.
We appreciate you bringing this to our attention.
Thank you,
Jessica
Pure Enrichment Support
January 5, 2026
CyndiLou
Reviewed at:
Pure Enrichment
Posted Dec 31, 2025
Barely Works
I bought these over the summer to use in my plant room during the winter. Very easy to set up, but they do not work as described. The mist barely comes out and rolls down the side. I have tried different settings and fill levels with the same results. Super disappointing 😞
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Response from Staples :
Hi CyndiLou,
Thank you for taking the time to share your feedback about your HUME Sense Top Fill Humidifier. We sincerely apologize that your experience hasn't been what you expected.
Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3737 or [email protected]. We're available to answer your questions or explore any solutions that might improve your experience.
Thank you again for your feedback. We appreciate you and look forward to hearing from you soon.
Thank you,
Jessica
Pure Enrichment Support
January 1, 2026
PaulC.
Reviewed at:
Pure Enrichment
Posted Dec 24, 2025
Stopped working after one month
What I really liked about this humidifier was the warm mist and the UV light. The warm mist stopped working after 1 month so who knows if the UV is even working anymore. Very disappointed because I really liked it, but breaking after one month is unacceptable.
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Response from Staples :
Hi PaulC,
Thank you for sharing your feedback. We’re sorry to hear that the warm mist of your HUME Sense Warm & Cool Mist Top Fill Humidifier stopped working and we’d like to help troubleshoot the issue.
Rest assured this humidifier is backed by Pure Enrichment's industry leading 5-year warranty. Please contact us at 1-657-275-3737 or [email protected], and our team will work with you to resolve this.
Your satisfaction is our priority!
Thank you,
Jessica
Pure Enrichment Support
December 25, 2025
Jb312
Reviewed at:
Pure Enrichment
Posted Dec 18, 2025
Poorly made
I have had this less than two years and it worked fine until I cleaned it and now the power won’t even turn back on I’ve tried all the troubleshooting and nothing works
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Response from Staples :
Hi Julie,
We’re sorry to hear about the issue you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly.
This humidifier is backed by Pure Enrichment’s industry-leading 5-year warranty. Please don’t hesitate to reach out to us at 1-657-275-3737 or [email protected], and our team will assist you in troubleshooting.
Your satisfaction is important to us, and we’re here to help resolve this for you!
Thank you,
Jessica
Pure Enrichment Support
December 18, 2025
Lake
Reviewed at:
Pure Enrichment
Posted Dec 11, 2025
Dirty inside tube
I can’t use the humidifier because there’s dirt inside the tube where the mist comes out in the water tank.
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Response from Staples :
Hi Lake,
We’re very sorry to hear about your experience with the HUME Sense Top Fill Humidifier being dirty. We'd like to help resolve this issue for you.
Please contact us at 1-657-275-3737 or [email protected] so we can provide detailed cleaning instructions or work on finding a solution.
Your satisfaction is extremely important to us, and we’re here to help!
Thank you,
Jessica
Pure Enrichment Support
December 11, 2025
Marbre’
Reviewed at:
Pure Enrichment
Posted Dec 1, 2025
Great Product
These work great..Read your directions. Had mine for almost 2 years. One question inside the white center support filter area …how do you clean a Little mole off in seams. Other than that great
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Yo-yo
Reviewed at:
Pure Enrichment
Posted Nov 27, 2025
Works great but has Cheap parts
My lid has broken where the 2 prongs that push down on the piece to allow the moisture to come out has snapped off and I cannot use it. I just need a new lid.
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Response from Staples :
Hi Yo-yo,
Thank you for letting us know about the issue with your HUME™ Sense lid. We're sorry to hear that the prongs have broken off, preventing you from using your humidifier. We completely understand how frustrating it is when you just need a replacement part to get your unit working again.
We'd be happy to help you get a new lid so you can get back to enjoying your humidifier. Feel free to reach out to us by phone at 1-657-275-3737 or [email protected]. We're available to answer your questions or explore any solutions that might improve your experience.
We look forward to assisting you!
Thank you,
Jessica
Pure Enrichment Customer Support
November 27, 2025
Jim S
Verified Buyer
Reviewed at:
Pure Enrichment
Posted Nov 5, 2025
A must have
Unbelievably quiet, efficient, and easy to use!!!!
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Kalyan
Reviewed at:
Pure Enrichment
Posted Nov 5, 2025
Doesn’t work and waste of time and money.
Pure waste on money. I bought this product which comes as 2 units.
The first unit worked okay for a few days and water started leaking all over the counter.
So put that aside and tried the second unit, it’s not turning on. What a waste for a few days of use.
The first unit worked okay for a few days and water started leaking all over the counter.
So put that aside and tried the second unit, it’s not turning on. What a waste for a few days of use.
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Response from Staples :
Hi Kalyan,
We’re very sorry to hear about the experience you’ve had with your HUME™ Sense Top Fill Humidifier. That’s certainly not the quality we expect from our products.
Please contact us at [email protected] or 714-668-0300 so our team can assist with troubleshooting and help arrange a replacement under our industry-leading warranty. We’re committed to making this right and ensuring you have a unit that performs as intended.
Thank you,
Jessica
Pure Enrichment Support
November 5, 2025
Narlie
Reviewed at:
Pure Enrichment
Posted Oct 7, 2025
Doesn’t work
Was a gift a year ago just took it out of box 3 days ago it puts out a minute of steam and then stops unless I take lid off put it back on I have taken it apart put it back and does the same thing just stops it’s very pretty , but doesn’t work so sad I gave it a 2 because it is pretty
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Response from Staples :
Hi Narlie, \n\nThank you for sharing your feedback. We’re sorry to hear that your HUME Sense Top Fill Humidifier isn’t working properly and we’d like to help troubleshoot the issue. \n\nThis humidifier is backed by Pure Enrichment's industry leading 5 year warranty. Please contact us at (714) 668-0300 or [email protected], and our team will work with you to resolve this. \n\nYour satisfaction is our priority!\n\nThank you,\n\nJessica\nPure Enrichment Customer Support
October 7, 2025
12kkg
Reviewed at:
Pure Enrichment
Posted Aug 16, 2025
Not the best product.
I bought the 2 pack from a local store. I ran one consistently in my dining room. One day it just stopped putting out mist. I did all the trouble shooting steps and still can't get it to work. I would not recommend.
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Response from Staples :
Hi 12kkg,
We’re so sorry to hear that your HUME™ Sense Top Fill Humidifier stopped working despite your troubleshooting efforts. That’s definitely not the experience we want for you. Your humidifier is backed by our warranty, so please reach out to us at [email protected] or 714-668-0300 and our team will be happy to assist you further.
Thank you,
Jessica
Pure Enrichment Customer Support
August 18, 2025
Teamdeal
Reviewed at:
Pure Enrichment
Posted Jun 17, 2025
Waste of money
Bought this a few month ago and stopped working. Would not recommend.
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Response from Staples :
Hi Selina,
We’re sorry to hear about the issue you’re having with your HUME Sense. This is not the experience we want for our customers, and we’d like to help you get it working properly.
This humidifier is backed by Pure Enrichment's industry leading 5 year warranty. Please don’t hesitate to reach out to us at (714) 668-0300 or [email protected], and our team will assist you in troubleshooting.
Your satisfaction is important to us, and we’re here to help resolve this for you!
Thank you,
Jessica
Pure Enrichment Support
June 17, 2025
Laura
Reviewed at:
Pure Enrichment
Posted Mar 29, 2025
Floater doesn’t work
Doesn’t work water leaks out all over my counter.
The float is the problem so unhappy with these.
The float is the problem so unhappy with these.
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Response from Staples :
Hi Laura,
We're sorry to hear that your HUME Sense Humidifier is leaking. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (657)275-3737 or by email at [email protected], and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you!
Thank you,
Jessica
Pure Enrichment Support
(657)275-3737
[email protected]
March 30, 2025
Dusty
Reviewed at:
Pure Enrichment
Posted Mar 11, 2025
Easy filling!
We bought the Double Pack at Costco. The primary reason was the easy top fill design which made refilling a breeze. We used another Costco brand that was larger capacity but more complicated to refill.
However, we also experienced the dust/film problem which is very annoying. Our water is not hard, we have a good softening system. I will write to the manufacturer ...
However, we also experienced the dust/film problem which is very annoying. Our water is not hard, we have a good softening system. I will write to the manufacturer ...
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Response from Staples :
Hi Stephen,
We’re very sorry to hear about your experience with your humidifier leaving a white film around it. This is typically the cause of calcium and other minerals in harder water sources, and we recommend switching if the white dust continues. Please reach out, we'd love to help resolve this issue for you.
Please contact us at (714) 668-0300 or [email protected] so we can troubleshoot the problem you’ve described and work on finding a solution.
Your satisfaction is extremely important to us, and we’re here to help!
Thank you,
Jessica
Pure Enrichment Support
March 11, 2025
Josephine
Reviewed at:
Pure Enrichment
Posted Feb 24, 2025
Really works great untill it didnt
i was given to me as a gift in Jan and here it is Feb and one of the ones stoped working? It was working great for my husband who has had sinus problems and when we hooked it up in our room he was feeling so much better but than it doesn't work- i am very disappointed because i heard good things about this product
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Response from Staples :
Hi Josephine,
We’re sorry to hear about the issue you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly.
Please don’t hesitate to reach out to us at (714) 668-0300 or [email protected], and our team will assist you in troubleshooting.
Your satisfaction is important to us, and we’re here to help resolve this for you!
Thank you,
Jessica
Pure Enrichment Support
February 24, 2025
Don't use
Reviewed at:
Pure Enrichment
Posted Feb 21, 2025
We bought the two pack from costco. The first one stopped working and the second, we have so much white stuff to wipe off everything. So stopped using it. Bought a different brand and model with no issues.
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Response from Staples :
Hi Don't use, Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with your HUME™ Sense Bundle. This is certainly not the experience we want for our customers. We’d love the opportunity to make things right and to learn more about the white residue issue you’re encountering.
Please don’t hesitate to reach out to us at [email protected] or call us directly at (714) 668-0300. Our team is here to assist and ensure you have a product that meets your expectations.
We look forward to resolving this for you!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
[email protected]
February 21, 2025
Mr.Wonderful
Reviewed at:
Pure Enrichment
Posted Feb 18, 2025
Great humidifier….for 2 months.
Solid 4-1/2 star humidifier… for about 2 months. Now will no longer power on. Has only seen distilled water and it inexplicably lost power today. Have inspected and tried different outlets to no avail.
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Response from Staples :
Hi Mr.Wonderful,
Thank you for sharing your feedback. We’re sorry to hear that your HUME Sense Top Fill Humidifier is no longer powering on and we’d like to help troubleshoot the issue.
Please note that this product is backed by a 5-year warranty, and we’d love the opportunity to assist you in resolving this. Feel free to contact us at (714) 668-0300 or [email protected] for more details and assistance.
Your satisfaction is our priority!
Thank you,
Jessica
Pure Enrichment Support
February 18, 2025