Customer Reviews for Dyson Big+Quiet HEPA Tower Air Purifier, 10-Speed, WiFi Enabled, Nickel/Prussian Blue (410636-01)
Dyson Big+Quiet HEPA Tower Air Purifier, 10-Speed, WiFi Enabled, Nickel/Prussian Blue (410636-01) is Out of stock
Item # : 24646997
Model # : 410636-01
- Large format purifier with HEPA H13 grade filtration.
- Projects air over 32 feet.
Price is $992.19
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111 reviews
Most helpful positive review
Posted Mar 17, 2026
Great investment for your families health
I purchased this a month ago and I have no concerns.
I enjoy the fact it has wheels so it can be wheeled wherever whenever.
Some say that the noise is quite loud; I’m not hearing anything more than what you would hear from a regular fan.
The directions included state to change the filter once a year, so that is really appreciative when you have a busy life.
I’ve no...
I enjoy the fact it has wheels so it can be wheeled wherever whenever.
Some say that the noise is quite loud; I’m not hearing anything more than what you would hear from a regular fan.
The directions included state to change the filter once a year, so that is really appreciative when you have a busy life.
I’ve no...
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VS
Most helpful critical review
Posted Feb 27, 2025
Overwhelming air output
Underwhelming performance - air output isn’t adequate
Chelle
Verified Buyer
Reviewed at:
Dyson
Posted Mar 17, 2026
Great investment for your families health
I purchased this a month ago and I have no concerns.
I enjoy the fact it has wheels so it can be wheeled wherever whenever.
Some say that the noise is quite loud; I’m not hearing anything more than what you would hear from a regular fan.
The directions included state to change the filter once a year, so that is really appreciative when you have a busy life.
I’ve no...
I enjoy the fact it has wheels so it can be wheeled wherever whenever.
Some say that the noise is quite loud; I’m not hearing anything more than what you would hear from a regular fan.
The directions included state to change the filter once a year, so that is really appreciative when you have a busy life.
I’ve no...
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Response from Staples :
Thank you for the feedback. We are really delighted to hear that the Dyson meets your expectations and looks like a great investment to you. If you need further assistance in the future or have any questions related to the machine, please feel free to reach out to us via call or phone. We are here to help
March 20, 2026
Rick
Verified Buyer
Reviewed at:
Dyson
Posted Mar 12, 2026
Great product.
Initially I had my doubts about whether I had made a good purchase but after a week of use I am very happy with this purifier. It is very quiet and super sensitive. Just putting a piece of bread in the toaster is enuf to activate the purifier from idle to mid range and it is in the other room and about 30 feet away from the toaster. Same with my gas range , it picks it ...
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Response from Staples :
Thank you so much for sharing your experience with us. We truly appreciate your positive feedback. We are delighted to hear that the purifier has exceeded your expectations and is already making a noticeable difference in your home’s air quality. It’s great to know its sensitivity and quiet performance are working well for you. Your input means a lot, and if you ever experience any issues with your Dyson, please feel free to reach out. We are always here to help.
March 12, 2026
Roger
Verified Buyer
Reviewed at:
Dyson
Posted Feb 27, 2026
Silent Fume Eater
Effective. Clear the air very well. Managed to get a good sleep in my freshly painted room with the Dyson running.Worked silently. Would be better if it occupied a smaller footprint. Would rate 5 stars if the price is more friendly.
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Response from Staples :
Thank you for your review, it’s great to hear the purifier is working effectively for you, especially in a freshly painted room, and that the quiet performance stands out. Noting the footprint and price point is helpful feedback for future improvements.
March 19, 2026
Mel9003
Verified Buyer
Reviewed at:
Dyson
Posted Feb 7, 2026
Great gentle breeze
Love the gentle breeze and circulation it brings. Haven’t investigating the purifying properties yet.
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Response from Staples :
Thank you for your review. We're glad to hear you're enjoying the gentle breeze and improved air circulation!
February 9, 2026
VDang
Verified Buyer
Reviewed at:
Dyson
Posted Feb 4, 2026
Great!
Great product. There's no noise and the air is fresh
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Response from Staples :
Thank you for sharing your feedback! We’re delighted to hear you’re enjoying the product and that it delivers fresh air without any noise. Your positive experience means a lot, and we’re glad it’s working so well for you.
February 4, 2026
Chris
Verified Buyer
Reviewed at:
Dyson
Posted Jan 14, 2026
Only had for two weeks but my old purifier (airomaid) dies after 12 years. Noticed the difference so tried the Dyson - very very happy so far.
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Response from Staples :
Thank you for your review! It’s great to hear you’re already noticing a real difference after making the switch. We’re thrilled the purifier is off to such a strong start for you!
January 14, 2026
donuts
Verified Buyer
Reviewed at:
Dyson
Posted Dec 9, 2025
Nice but ....
Bought this last month, and it works nicely for air purification, but the air movement is undersized for the room to keep it on auto mode, so we run it at 10 almost all the time, which takes the super quiet nature off the table. The temperature is off by 4-5 degrees F as I read in other reviews before buying, not a big deal but bothersome and why? The app is good.
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Response from Staples :
Hello there, thank you for sharing your experience with us. We’re glad to hear the purifier is working well for air purification and that you find the app useful, though we completely understand your frustration with the air movement feeling undersized for your room and the temperature reading being off by a few degrees. Your feedback is important to us, and we’re sorry for any inconvenience this has caused.
Thank you for sharing your experience with us. We’re glad to hear the purifier is working well for air purification and that you find the app useful, though we completely understand your frustration with the air movement feeling undersized for your room and the temperature reading being off by a few degrees. Your feedback is important to us, and we’re sorry for any inconvenience this has caused. If you need assistance with optimizing your machine’s performance or troubleshooting further, our team will be happy to help. You can reach us via live chat (http://ms.spr.ly/6428t9If8) or call support at 866‑693‑9766. We’re committed to ensuring you get the best possible experience from your Dyson.
December 9, 2025
JohnM
Verified Buyer
Reviewed at:
Dyson
Posted Dec 7, 2025
Great unit
Live in an older home that which means plenty of dust. This unit does a great job of reducing it.
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Response from Staples :
Thank you for sharing your wonderful feedback! We are delighted to hear that your Dyson unit is making such a positive difference in your home, especially in helping reduce dust in an older space. It’s great to know the performance is meeting your expectations and contributing to a cleaner, more comfortable environment. Your experience means a lot to us, and we truly appreciate you taking the time to share it.
December 7, 2025
Ravoz
Verified Buyer
Reviewed at:
Dyson
Posted Dec 3, 2025
Not good at removing VOC
Not so good at removing VOC. Leave it on for the whole night but VOC still not zero
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Response from Staples :
Thank you for your review! We appreciate you sharing your experience with VOC removal. Our purifiers work to reduce VOCs over time, but levels can vary depending on room size and airflow. For tips on optimizing performance please reach out to our Support Team here: https://www.dyson.com.sg/support/contact-us
December 4, 2025
steve_8000
Verified Buyer
Reviewed at:
Dyson
Posted Nov 16, 2025
Great product
Bought this a month ago. the sensor is so sensitive until when i spray sanitizer at entrance door, the air purifier ramp to full speed within seconds.
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Response from Staples :
Thank you for your review! It’s great to hear the air purifier’s sensor is responding so quickly to changes in air quality, as that’s designed to keep your environment clean and fresh. Your feedback highlights the precision of the technology, and we appreciate you sharing your experience.
November 17, 2025
AChin
Verified Buyer
Reviewed at:
Dyson
Posted Oct 18, 2025
Great Features.
I have been using the unit for a few months now, and I’m very happy with it.
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Response from Staples :
Thank you for your review! We're so glad to hear you're happy with the unit after a few months of use. Your feedback means a lot to us.
October 21, 2025
Juve
Verified Buyer
Reviewed at:
Dyson
Posted Oct 16, 2025
Run don’t walk!
Beautiful, easy to assemble, at first I kept checking the units to see if they were on because they are so quiet! I have research air purifiers for some time. These machines are top of the line. They are a great help living in the unhealthy air in Dallas area!
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Ron84
Verified Buyer
Reviewed at:
Dyson
Posted Sep 24, 2025
Efficacy
Have had this for a few months now and have been happy with the efficacy of the product. I can actually feel the effects of the machine when I have needed it.
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Response from Staples :
Thank you for your review! We're so pleased to hear the machine has been so efficient for you. It sounds like it's been the perfect addition to your home!
September 29, 2025
Frank
Verified Buyer
Reviewed at:
Dyson
Posted Aug 31, 2025
The Best Purifier
The Dyson Purifier has worked a treat in helping to reduce smell from the house from cooking to removing harmful allergens. Usually during winter time, my family would get cold and cough easily, and with Dyson purifier continuously cleaning and purifying the air, my family is sick less often.
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Response from Staples :
Thank you for sharing your experience! It’s wonderful to hear how well the Dyson Purifier is working for your home, especially in reducing cooking smells and allergens. We're so glad you're enjoying it!
September 1, 2025
concernedmom
Verified Buyer
Reviewed at:
Dyson
Posted Aug 30, 2025
Smelly Carbon Filter
Negatives: Carbon filter smells. I’m worried it’s introducing toxins to environment. Sweet syrup like smell that doesn’t go away.
Positives: The most quiet purifier I’ve ever used. Max speed on dyson is same DB as medium to low speed on other brands.
Positives: The most quiet purifier I’ve ever used. Max speed on dyson is same DB as medium to low speed on other brands.
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Response from Staples :
Thank you for your thoughtful review. We are glad that you are enjoying the quiet performance of your purifier. Delivering powerful airflow with minimal noise is precisely the standard we strive to achieve. We are sorry to hear about the issue with the carbon filter. A sweet or syrup-like smell is not typical, and we understand how concerning this may be. Your health and peace of mind are our highest priorities, and we sincerely appreciate you bringing this matter to our attention. Our objective is to ensure that our purifiers clean the air in a safe and reliable manner. If you are willing, we would be pleased to investigate this issue further, whether that involves checking the filter installation or reviewing environmental factors. Please contact our customer support team or reach out to us via email at [email protected]. Your feedback is extremely valuable to us, and we are truly grateful that you took the time to share it.
Customer Service, September 1, 2025
jazzinthed
Verified Buyer
Reviewed at:
Dyson
Posted Aug 6, 2025
Life-Changing Air Purifier
This air purifier has been nothing short of life-changing. I have struggled with sleep for over 20 years. I wake up in the middle of the night and can' go back to sleep. I haven't awoken feeling refreshed and energized in that many years either. I've tried allergy testing, sleep studies, other air purifiers, weighted blankets, cooling blankets, supplements, sleeping ...
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A new outlook
Verified Buyer
Reviewed at:
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Posted Aug 3, 2025
When art meets tec
Love this piece of tec art.... looks fantastic and does what we bought it for.
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Response from Staples :
Thank you for your feedback. We're glad to hear you're enjoying the product and that it's meeting your expectations both in performance and design.
August 6, 2025
Dyson
Verified Buyer
Reviewed at:
Dyson
Posted Aug 2, 2025
I love it!
I love it! It’s very quiet and I don’t know how it’s possible, but the air even smells better!
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Christina
Verified Buyer
Reviewed at:
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Posted Aug 2, 2025
Amazing!
We are so happy with this purchase.
It is an excellent addition to the house. The air quality is outstanding and it is easy to move across the room.
Very worth it!
It is an excellent addition to the house. The air quality is outstanding and it is easy to move across the room.
Very worth it!
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Massimo
Verified Buyer
Reviewed at:
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Posted Aug 1, 2025
Nice features
Coverage, Filtration, noise, design, formaldehyde..
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