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Customer Reviews for Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)

Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)~#|#~4409357C-CC33-4A52-B3ADC0DF2623E75E_sc7
Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)~#|#~78CCBDFB-8E68-482E-98C0BD94ADA28C6A_sc7
Item # : 24648375
Model # : 481766-01
Cleans dust and dirt like a vacuum. Washes spills and stains with 2 rollers for a better finish.
  • The Dyson WashG1 powerfully removes wet and dry debris in one go—without needing suction.
  • Washes over 3,100 square feet of hard flooring on just one tank of water, with up to 35 minutes of run time. Use with just tap water or add common household detergents.
Price is $699.99
Free delivery by Mon, Mar 09
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Over 30
4.04
1221 reviews
5 star
55%
4 star
19%
3 star
10%
2 star
6%
1 star
9%
Most helpful positive review
Posted Feb 26, 2026
Cleans effortlessly
I bought this around 3 weeks ago. Household with 3 dogs and this wet weather has meant wet dogs, wet feet and dirty floors that need cleaning daily. Not disappointed with the performance or cleaning capability of this floor cleaner. Have always had a hard floor cleaner (not dyson) but can honestly say this one has the edge on other brands used. Would highly recommen...
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VS
Most helpful critical review
Posted Feb 17, 2026
Poor
Disappointed In the product as the bottom constantly falls off meaning it’s not cleaning properly.
Most recent reviews
Dm2525
Verified Buyer
Reviewed at:
Dyson
Posted Feb 27, 2026
Would stick to a quality mop
It’s alright, I probably wouldn’t have purchased it if it hadn’t come as a combo with the animal vacuum. It’s a bit too fiddly for my liking, for example filling/emptying the containers - the lid design is very clunky and annoying to screw in properly. Surprising from Dyson - usually great at that stuff.
It’s fine on floorboards, but doesnt do tiles as well as they do...
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Dm2525 Customer Photo 1
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Response from Staples :
Thank you for sharing your experience. We appreciate you highlighting your thoughts on the combo purchase, including the design of the containers, how fiddly the process felt for you and the difference in performance on floorboards compared to tiles and grout. If you would like further assistance or support, our team is available at http://ms.spr.ly/6429QjO37
February 28, 2026
Lisa
Verified Buyer
Reviewed at:
Dyson
Posted Feb 26, 2026
Cleans effortlessly
I bought this around 3 weeks ago. Household with 3 dogs and this wet weather has meant wet dogs, wet feet and dirty floors that need cleaning daily. Not disappointed with the performance or cleaning capability of this floor cleaner. Have always had a hard floor cleaner (not dyson) but can honestly say this one has the edge on other brands used. Would highly recommen...
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Response from Staples :
Thank you for sharing your experience with the Dyson WashG1™. We're glad to hear it meets the demands of a busy household and performs well, especially compared to other brands you've used. If you ever need tips or support for your machine, just let us know—we're here to help.
February 27, 2026
Not as smooth as expected
Verified Buyer
Reviewed at:
Dyson
Posted Feb 26, 2026
Bit dissapointing
It’s clunky awkward to use. The solid waste tray is very difficult to remove.
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Response from Staples :
Thank you for sharing your feedback on the Dyson WashG1™. We're sorry to hear it's been awkward to use and that the waste tray is difficult to remove. Your comments are important to us and will be passed to our team. If you’d like tips or help with your machine, please let us know—we’re here to assist.
February 26, 2026
JWAD
Verified Buyer
Reviewed at:
Dyson
Posted Feb 25, 2026
everything I need in a wet vac
easy to operative & recharge, gets close to walls and in corners, every part fits ONLY one way, so assemble is fool-proof, very quiet
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Response from Staples :
Hi, thank you so much for sharing your experience with us — we truly appreciate you taking the time to leave such positive feedback. It’s wonderful to hear that your wet vac has been easy to operate, quiet, and effective, especially with how well it handles corners and fits together seamlessly. We’re really glad to hear this, and thank you for your input. If you ever want tips or have questions about getting even more out of your machine, I’m here to help.
February 25, 2026
Claire's Dyson Wash
Verified Buyer
Reviewed at:
Dyson
Posted Feb 25, 2026
Game Changer for cleaning hardwood floors!
I love my new Dyson Wash, I have hardwood floors across my entire first floor and it is pleasurable to clean them now. There are a couple of learning curves with using the machine, i.e., you need to go with the wood grain or else it leaves a mark. Second, I watched the video and took my machine apart to clean it last time I used it, and WOW how cool. Every part comes ou...
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Response from Staples :
Thank you so much for sharing this wonderful feedback with us — it truly means a lot. We’re delighted to hear how much you’re enjoying your Dyson Wash and that it’s made caring for your hardwood floors both easier and more satisfying. It’s great to know the machine’s cleaning performance, ease of maintenance, and ability to handle pet hair are all making a real difference in your routine. We’re glad to hear this, and thank you for your thoughtful input. If you ever want tips or have questions about getting even more from your machine, I’m here to help.
February 25, 2026
Pegasus
Verified Buyer
Reviewed at:
Dyson
Posted Feb 25, 2026
Great machine
The WashG1 is very useful in its use. Its a little awkward however to remove and clean out the lower Trays.
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Response from Staples :
We appreciate your feedback and are delighted to hear that you’re enjoying your Dyson product. Thank you for taking the time to share your experience with us.
February 21, 2026
Retrievers Friend
Verified Buyer
Reviewed at:
Dyson
Posted Feb 25, 2026
Good Buy
Had this machine for two weeks now and I can say it does an excellent job using very little water. Great on tiles and wood floors. The only problem is its quite difficult pull the grit tray and rollers out to clean the machine but perhaps this just needs practice.Overall I'm very happy with it as it can cope with two Golden Retrievers
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Response from Staples :
Thank you so much for sharing your experience with the Dyson WashG1. It’s great to hear that you’re pleased with its cleaning performance on tiles and wood floors, especially with two Golden Retrievers in the house. We appreciate your feedback about the grit tray and rollers. While it can take a bit of practice, we designed them to be secure to avoid accidental removal during normal use. Thanks again for your helpful review and for choosing Dyson.
February 25, 2026
LSLL
Verified Buyer
Reviewed at:
Dyson
Posted Feb 24, 2026
Stopped working after 2nd use
Very upset, poor performance. Doesn't clean well and stopped working after the 2nd use. Had to return.
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Response from Staples :
Hi there, thank you for sharing your feedback. We’re truly sorry to hear your machine stopped working after just the second use and that its performance did not meet your expectations. We understand how disappointing this must be, especially when you expect top-quality cleaning from Dyson. If there’s anything more we can do or if you have further concerns, please reach out to us through live chat or give us a call. We’re here to help with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
February 24, 2026
Shelly63
Verified Buyer
Reviewed at:
Dyson
Posted Feb 23, 2026
New purchase
I was so excited when i received the box come to find out the cleaning solution recommended for this model did not come with it nor is it even available to purchase yet? I’m confused and would not have bought if I knew this before hand.
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Response from Staples :
We appreciate you sharing your experience and are sorry you weren’t made aware about the cleaning solution’s availability before buying. Clear communication is important, and you deserve better clarity when making a purchase. If you’d like the most up-to-date information or help with alternatives, our live chat and support teams are ready to assist.
February 23, 2026
Rody
Verified Buyer
Reviewed at:
Dyson
Posted Feb 22, 2026
Great features
I bought thus machine 1 month ago.I am very happy with it.Its very easy to to use and very good.
Rody Customer Photo 1
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Response from Staples :
Thank you for your feedback. We're glad to hear you're happy with your WashG1 and find it easy to use. If you ever need tips or support to get the most from your machine, we're always here to help.
February 23, 2026
Freddo
Verified Buyer
Reviewed at:
Dyson
Posted Feb 22, 2026
Effectively cleans our parquet and tile floors
My wife recently injured her back using a bucket and mop to wash our floors, so I recently purchased the WashG1, despite hearing "rumours" that an upgraded unit was soon to be released.
After separately ordering a supply of the recommended cleaning solution [disappointingly, none came with the WashG1], we have now used it twice, and we found that the unit is effective a...
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Response from Staples :
Thank you for your review! We’re delighted to hear the WashG1 is delivering such great results! While the setup and care can take a little extra attention, it’s wonderful to know the cleaning performance has made a positive difference. If you ever need assistance, our team is here to help: http://ms.spr.ly/6423QkTI5
February 22, 2026
Verified Buyer
Reviewed at:
Dyson
Posted Feb 21, 2026
Nothing which outstands from rest of the machins.
Design is absolute disaster. I get that it’s engineered to separate dirty water from rubbish on the floor. But it’s a cleaning disaster. Whenever I pick it up to start cleaning, I’m more stressed that I’ve to clean tall the rollers, brush and the the tray, and then don’t start with how to clean hairs get stuck everywhere. This machine can’t get to carpet. The quality of...
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Response from Staples :
Thank you for sharing your experience. We appreciate you letting us know about the design concerns, the time spent cleaning rollers, brush and tray, hair getting stuck, the machine not working on carpet, and the cracked clean water container that led to leaks, which has left you considering a simpler option. If you would like further support with your machine or parts, you can reach out to us at http://ms.spr.ly/6425QXs5x
February 21, 2026
FSg1
Verified Buyer
Reviewed at:
Dyson
Posted Feb 20, 2026
Fair Performance
Cleans fairly well, but complicated cleaning process afterwards. Tends to randomly leave quarter sized drops of water on the cleaned floor that are not from the containers.
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Response from Staples :
Hello there, thank you for your feedback. We’re glad to hear it cleans fairly well, though sorry the cleaning process feels complicated. If you need assistance or tips on easier maintenance, please reach us via live chat (http://ms.spr.ly/6424QTVKs ) or call support at 866-693-9766. We’re here to help make your experience smoother.
February 15, 2026
Marquessa
Verified Buyer
Reviewed at:
Dyson
Posted Feb 19, 2026
Cleans well
I've been using the product for about 3 weeks now. The machine cleans well, but is a little difficult to clean and maintain. The clips for the tanks and the cleaning unit don't seem to be easy to engage making re-assembly after cleaning the unit rather difficult.
Marquessa Customer Photo 1
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Response from Staples :
Hi, thank you for taking the time to share this with us — we truly appreciate your feedback. We’re sorry to hear that cleaning and reassembling the unit has been difficult. If you experience any performance issues or need further assistance, you’re welcome to reach out to us through live chat at http://ms.spr.ly/6427QXjEd or by calling our support team at 866‑693‑9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be happy to help.
February 21, 2026
Amazing
Verified Buyer
Reviewed at:
Dyson
Posted Feb 18, 2026
You better get you one of these
I love my new mop! Most of my house is LVP and it’s much easier to use this with no refills vs using a mop
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Response from Staples :
Thank you for your enthusiastic review! We're so glad to hear how much easier cleaning your LVP floors has become with your new Dyson mop, and that you’re enjoying the freedom from constant refills. Your feedback means a lot to us and helps others see the difference Dyson can make in their homes. If you ever have questions or want tips on getting the most out of your machine, we’re always here to help!
February 20, 2026
Dyson
Verified Buyer
Reviewed at:
Dyson
Posted Feb 17, 2026
Poor
Disappointed In the product as the bottom constantly falls off meaning it’s not cleaning properly.
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Response from Staples :
Thank you for sharing your experience with your Dyson WashG1. We are sorry to hear about the issue with the bottom part coming off and the cleaning performance. This isn’t the standard we expect for our machines. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
February 18, 2026
Holly
Verified Buyer
Reviewed at:
Dyson
Posted Feb 17, 2026
Wash G1
I love the new Dyson wash G1 it’s the best steamer I’ve bought you don’t realise the dirt that comes of your floor but you see the dirt in the dirty water that comes off the floor I’m amazed at how dirty my floors were
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Response from Staples :
Thank you for your feedback. We're pleased to hear you're impressed with the WashG1 and the results it delivers. It’s always eye-opening to see just how much hidden dirt the machine can remove. If you ever need tips on getting the best from your WashG1, we're here to help.
February 18, 2026
Anna
Verified Buyer
Reviewed at:
Dyson
Posted Feb 17, 2026
Great idea, overall performance is good
We've had this machine for 3 weeks now and it cleans flat floors very well. A full charge lasts about 30 minutes using the lowest hydration mode.
It does not clean the grout on a tiled floor - the microfibre rollers don't get into the grooves. The instructions to use the machine aren't that well written. The first problem that I had was how to get the machine off the ch...
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Response from Staples :
Thank you for sharing your feedback about the Dyson WashG1. We're glad to hear you found it effective on flat floors and appreciated the easy re-assembly. The WashG1 is designed with powerful microfibre rollers and adjustable hydration settings to target everyday mess on hard floors. We appreciate your comments on grout cleaning and instructions.
February 18, 2026
Iam75
Verified Buyer
Reviewed at:
Dyson
Posted Feb 16, 2026
Great product
Very happy
Leaves floors very clean
Can see a shine now on my kitchen floor
All thi due to washing them with clear water
Easy to use and clean
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Response from Staples :
Thank you for your review. We’re delighted to hear you’re enjoying the product and seeing such great results on your floors, especially the added shine from washing with clear water. We're glad it’s been easy to use and clean, and we appreciate you sharing your experience.
February 16, 2026
EimO
Verified Buyer
Reviewed at:
Dyson
Posted Feb 14, 2026
So easy to use
Cleaning the floors has never been easier. The wash G1 literally glides over the floor. It’s so easy to use. Cleaning out the tray can be a bit pernickity but the pros definitely out way the cons.
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Response from Staples :
Thank you for taking the time to share your feedback. We are delighted to hear that you find the Dyson WashG1 easy to use and that it makes cleaning your floors simpler. Your comments about the cleaning tray are appreciated. We always value suggestions from our owners, as they help us to improve our technology.
February 14, 2026