Customer Reviews for Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)

Thank you for sharing your feedback. We acknowledge your comments about the machine only providing a surface clean, leaking water while on its stand, and requiring frequent cleaning, which led to you not recommending the product. We understand how these issues can impact everyday use and expectations. If you would like further assistance or support with your machine, please reach out to our team via https://www.dyson.com.au/dyson-support so we can look into this with you.

Thank you for your review. We appreciate you sharing your experience and feedback regarding floor results, maintenance, and usability, and we’re glad to hear the auto‑clean function performed well for you. For support or to explore possible solutions, please reach out to our support page via this link; http://ms.spr.ly/6420vGtrQ.

Thank you for your feedback; we truly appreciate your honesty regarding your experience. We sincerely apologize that support you received was not up to your expectation, and the lack of clear answers, and we assure you that your concerns are being addressed to improve our service standards. To get your machine working properly, please reach out via live chat at dyson.com or call 866-693-9766 (Mon–Fri 8 AM–8 PM, Sat 9 AM–6 PM CST).

Thank you for your review. We appreciate your feedback regarding storage concerns, odour development, and your suggestions around additional features and a smaller cleaning head, as these insights are valuable for ongoing product improvements.

Thank you for your review. We’re pleased to hear you achieved an excellent cleaning result, and we appreciate you highlighting the issue with the clear water tank. Please reach out to our support page via this link, so the team can assist further; http://ms.spr.ly/6424v8Mza.

Hi there, thank you for sharing your positive feedback. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Thank you for choosing Dyson!

Thank you for taking the time to share such detailed feedback with us. We’re thrilled to hear you found the G1 to be the best hard floor cleaner you’ve ever used, especially on large format gloss tiles, and that it delivers streak free results while picking up so much dirt. It’s great to know you were so impressed that you bought a second one to keep at another house. We also acknowledge your comment about the price difference since launch and appreciate you sharing that perspective. Your feedback is valuable to us. For any further support or questions, please feel free to reach out via our support page at https://www.dyson.com.au/dyson-support.

Thank you for your review. We appreciate you sharing your experience with the Dyson Wash G1 and your feedback on floor finish expectations. Please reach out to our support page via this link so our team can assist further and discuss your concerns; https://www.dyson.com.au/dyson-support.

Thank you for sharing your experience. We’re pleased to hear that your machine has been fabulous for your new home and that it leaves only a minimal residue of water on your bamboo flooring. If you ever need further support, please visit our support page at https://www.dyson.com.au/dyson-support

Thank you for sharing your feedback on your wet cleaning machine. It is great to hear that you are finding the cleaning quality impressive and that it helps make cleaning your whole house fast and easy. We appreciate your note about considering washing liquid and extra brushes. If you need further support, please visit https://www.dyson.com.au/dyson-support

Thank you for your review. We’re glad to hear you’re pleased with the results and enjoying the streak‑free finish. It’s great to know the cleaning process has been straightforward and effective for you.

Hello, thank you for sharing your experience with us. We are happy to hear that you find Dyson WashG1 performance acceptable. We understand how disappointing this must be, especially when persistent emails from Dyson after unsubscribing. Please be assured that we are here to support you. We kindly request you to contact us through Dyson live chat or Dyson phone support, where our team will be able to look into the matter in detail and help you accordingly. Thank you once again for your patience and for choosing Dyson. We are committed to ensuring that you receive the assistance you need.

Thank you for sharing your honest thoughts on the Dyson WashG1. We are pleased it gives a great clean, but we understand the extra maintenance can be challenging, especially with pets at home. We value your feedback and would be happy to offer some tips or support to help make cleaning and maintenance easier. Please do reach out to our customer support team via the "Contact us" Page so that we can assist you further.