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Customer Reviews for Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)

Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)~#|#~4409357C-CC33-4A52-B3ADC0DF2623E75E_sc7
Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)~#|#~78CCBDFB-8E68-482E-98C0BD94ADA28C6A_sc7
Item # : 24648375
Model # : 481766-01
Cleans dust and dirt like a vacuum. Washes spills and stains with 2 rollers for a better finish.
  • The Dyson WashG1 powerfully removes wet and dry debris in one go—without needing suction.
  • Washes over 3,100 square feet of hard flooring on just one tank of water, with up to 35 minutes of run time. Use with just tap water or add common household detergents.
Price is $699.99
Free delivery by Thu, Apr 09
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Over 30
4.03
1278 reviews
5 star
55%
4 star
19%
3 star
10%
2 star
6%
1 star
10%
Most helpful positive review
Posted Mar 30, 2026
Great product
My friend who is a Dyson pro, bought and told me I needed. I ordered right away and it does not disappoint. I even bought as a closing gift for a client. 5 stars.
VS
Most helpful critical review
Posted Mar 30, 2026
Waste of money
Not happy with the wash G. It leaves streak marks on my tiles floor. Does not scrub off any marks. I bought by to make my life easier but it has caused more work. I had to use my manual mop after using wash g. Not at all happy with this Dyson. I have been very loyal to Dyson, but this one is a mere disappointment.
Most recent reviews
Ron’s
Verified Buyer
Reviewed at:
Dyson
Posted Apr 1, 2026
Not great for pet hair?
Had for a few months. Not quite as easy to use as I thought. I don’t think it’s really designed to cope with homes that have pets? Needs a lot of cleaning after every use. Need to rinse rollers and plates etc otherwise the next use is not so efficient and leaves too much water behind. Great clean but lots of other cleaning up!
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Response from Staples :
Thank you for sharing your honest thoughts on the Dyson WashG1. We are pleased it gives a great clean, but we understand the extra maintenance can be challenging, especially with pets at home. We value your feedback and would be happy to offer some tips or support to help make cleaning and maintenance easier. Please do reach out to our customer support team via the "Contact us" Page so that we can assist you further.
April 2, 2026
Prerna
Verified Buyer
Reviewed at:
Dyson
Posted Mar 30, 2026
Waste of money
Not happy with the wash G. It leaves streak marks on my tiles floor. Does not scrub off any marks. I bought by to make my life easier but it has caused more work. I had to use my manual mop after using wash g. Not at all happy with this Dyson. I have been very loyal to Dyson, but this one is a mere disappointment.
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danielle
Verified Buyer
Reviewed at:
Dyson
Posted Mar 30, 2026
Great product
My friend who is a Dyson pro, bought and told me I needed. I ordered right away and it does not disappoint. I even bought as a closing gift for a client. 5 stars.
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Response from Staples :
Hi there, thank you for your positive feedback. We are glad to hear that you own a Dyson and like the product as well. We really appreciate sharing the experience with us. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. If you need further assistance in the future, you can connect with our chat or call the support team they will assist you. We are committed to ensuring that you receive the assistance you need. Thank you for choosing Dyson!
March 30, 2026
LeSu
Verified Buyer
Reviewed at:
Dyson
Posted Mar 29, 2026
The concept is good but not the outcome.
We have had ours 1 year. Not that happy as it doesn’t clean very well and leaves water marks & streaks.
We have other Dyson products and this one doesn’t hold up to the usual standard of the brand. It is constantly a poor finish regardless of trying variations of usage and returning it to the manufacturer.
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Response from Staples :
Thank you for your review. We appreciate your feedback on the product’s performance and would like to help address the issues you’ve experienced; please reach out to our support page via this link; http://ms.spr.ly/6426QxE2G.
March 29, 2026
Anna
Verified Buyer
Reviewed at:
Dyson
Posted Mar 28, 2026
Good cleaner but a lot of work to clean afterwards
Cleaned tiles very well. Could do with better instructions- thank heaven for you tube. Cleaning imachine is very labour intensive with some parts difficult to remove. No detergent supplied which was disappointing for price paid..Overall I'm disappointed with my purchase purely for cleaning after use.
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Cali
Verified Buyer
Reviewed at:
Dyson
Posted Mar 27, 2026
So easy to use.
Bought this machine a couple of weeks ago and have used it on all my floors and it work's amazingly, can't believe the colour of the water, it cleans the floor so well. I definitely recommend it.
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Tams
Verified Buyer
Reviewed at:
Dyson
Posted Mar 27, 2026
Does a good job
Dyson wash G1 does a good job of cleaning my porcelain tile. I like that it always uses clean water to wash and sucks up the dirty water into a separate tank. It is easy to use and to clean. I am very happy with my purchase.
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Response from Staples :
Hi! Thank you so much for the kind words. We’re thrilled to hear that the Dyson WashG1 is making your cleaning routine easier and more effective! We really appreciate the feedback, and remember, if you ever need anything, we’ve got your back.
March 30, 2026
Kitten0828
Verified Buyer
Reviewed at:
Dyson
Posted Mar 26, 2026
Disappointment
Only 3 stars, as never used machine after setting up & getting myself acquainted with all parts/operating. I returned item. The dirt/debris tray was almost impossible to remove on machine I was sent. I'm no wimp. However, would take gripping strength of a superhero to remove the tray. My husband is very physically fit/strong & had very ddifficult time removing tray. Tra...
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Response from Staples :
Thank you for taking the time to share your experience with us. We are sorry to hear about the difficulty you encountered with the dirt and debris tray, that’s certainly not the experience we want for any of our customers, especially someone who has been loyal to Dyson. Your feedback is incredibly valuable, and we understand how disappointing it must have been to return a product you were genuinely looking forward to using, particularly with the demands of an animal rescue. If you are open to it, we would be glad to explore ways to enhance your experience. There may be options we can walk through together, and we’re here to help. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson tools. Thank you again for your input.
March 26, 2026
Lesleyd
Verified Buyer
Reviewed at:
Dyson
Posted Mar 26, 2026
A good solution for hard floors
I bought this a couple of weeks ago and so far I am loving it!
I live in a flat with hard floors (tiles and wood laminate) throughout and this makes cleaning a breeze. Previously I have used spray mops and those flat ones that you squeeze the water out of but was never satisfied with the level of clean. I would have to scrub some stains by hand and never really got a st...
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Response from Staples :
Thank you for taking the time to share such detailed feedback about your experience with the Dyson WashG1. We are delighted to hear how well it is performing on your hard floors and that you have found it not only easy to use but also much quieter compared to a vacuum cleaner. The adjustable cleaning settings, self-clean function, and guidance in the MyDyson app are all designed to deliver a thorough and convenient clean, so it is brilliant to know these features are making a difference for you.
March 28, 2026
Ruth5
Verified Buyer
Reviewed at:
Dyson
Posted Mar 25, 2026
I got this about a month ago and I loved it until now it keeps saying empty dirty water when it's not even full like after 4/5 minutes use its full Iv took it apart and it still comes up
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Response from Staples :
Thank you for sharing your experience with the Dyson WashG1. We are sorry to hear about the issue with the dirty water indicator. Your feedback is important, and we would like to support you with this. Please do reach out to our customer support team via the "Contact us" Page.
March 27, 2026
Cathy H
Verified Buyer
Reviewed at:
Dyson
Posted Mar 23, 2026
A little fiddley
I am finding it a little difficult to empty the debris bin and replacing it. It is also a little heavy. But it did do a very good job of cleaning my hardwood floors and did not leave streaks.
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Response from Staples :
Thank you for sharing your honest feedback and taking the time to let us know about your experience. We are glad that your vacuum is doing a very good job of cleaning the hardwood floor. We understand that you are facing difficulty in emptying the bin of your vacuum and replacing it. Also, you feel it is a little heavy. If you need any assistance with your machine in the future, please reach out to us through live call and chat. Your satisfaction is very important to us, and we’re committed to making your Dyson experience the best it can be. Thank you again for highlighting your concerns and allowing us to support you.
March 25, 2026
Dianne
Verified Buyer
Reviewed at:
Dyson
Posted Mar 23, 2026
totally amazing and fun to wash my floors now
totally love it except for reaching in tight cornrs
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terry w
Verified Buyer
Reviewed at:
Dyson
Posted Mar 23, 2026
if i leave it with clean fluid in it drains out when on charging dock but cleans the floor very well
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Response from Staples :
Thank you for sharing the feedback regarding the Dyson WashG1. We will pass this to our dedicated team for future improvements.
March 23, 2026
Amber K.
Verified Buyer
Reviewed at:
Dyson
Posted Mar 22, 2026
Could use some minor improvements.
I live with dogs and on a gravel road, so I was excited to try out this hard floor cleaner on our tile floors. I am kinda bummed about how it cleans- if you have dried or stuck on mess, it takes multiple (I mean multiple) swipes to get it cleaned. Maybe they should have like a pretreat option? When it’s time to take the tray out to clean- let’s just say with dog hair...
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Response from Staples :
Thank you for sharing your feedback regarding your wash G1. We are pleased to hear that the machine is lightweight, quiet, and offers over 30 minutes of battery life per charge, making it suitable for quick washes and suction performs well. We regret that it's requiring multiple swipes, and hair often gets wedged where rollers do not reach. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your machine. Thank you again for your input.
March 23, 2026
Jack33403
Verified Buyer
Reviewed at:
Dyson
Posted Mar 22, 2026
Surprising experience
We keep the tile floors of our Florida home clean but were surprised by the amount of dirt the G2 extracted from our seemingly clean floors.
Simple to operate and very satisfied by its performance
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Response from Staples :
Hi there, and thank you for your positive feedback. We are delighted to hear that you are pleased with the performance of your machine. Thank you for choosing Dyson!
March 24, 2026
Prog
Verified Buyer
Reviewed at:
Dyson
Posted Mar 20, 2026
5 stars
Works like a charm!… no more wringing out a mop & lugging the bucket around! The probiotic cleaning solution leaves the hard surface floors so clean & wonderful to barefoot on…
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Response from Staples :
Hi there, thank you so much for your feedback. We are grateful for your opinion. It sounds like you are having a great time with your machine. In addition, this machine is effective on hard surface floors. If you require any future assistance, please contact us via our chat or phone support. Our team is available to provide assistance with your machine. We are here to help!
March 21, 2026
Ruby
Verified Buyer
Reviewed at:
Dyson
Posted Mar 17, 2026
A real game changer
I am so happy with this new machine. So easy to use. Effortlessly able to clean all my floors. And they are cleaner that ever since it filters out the dirty water. Highly recommend this efficient machine..
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larry
Verified Buyer
Reviewed at:
Dyson
Posted Mar 14, 2026
Have used G1 ffor about 2 weeks. At first, without details enclosed, somewhat strange to fill and get started. Once acclimated to its use does a good job on hard floors
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Response from Staples :
Hi there, thanks for sharing your honest experience with the G1. Sorry to hear the instructions were not as clear as they could be in the beginning. We are glad you’ve got the hang of it and that it’s performing well on your hard floors. If you have questions or need any tips, feel free to reach out by live chat or phone. We are here for you.
March 17, 2026
Plimmertongirl
Verified Buyer
Reviewed at:
Dyson
Posted Mar 14, 2026
Great purchase at sale price.
I bought on sale, and at the price paid I think it’s good value. As previous purchasers have stated, the dirt tray is a little tricky to remove, but I think I have it sorted.
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Response from Staples :
Thank you for your review. We're glad to hear you found great value in your purchase and that the product is working well for you. If you need further assistance with the dirt tray or anything else, please feel free to reach out to our support page via this link; http://ms.spr.ly/6428QoDUp.
March 16, 2026
Nick
Verified Buyer
Reviewed at:
Dyson
Posted Mar 13, 2026
Very happy.
Self cleaning instructions need to include it has to be plugged into power to self cleaning instructions!
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