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Customer Reviews for Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)

Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)~#|#~4409357C-CC33-4A52-B3ADC0DF2623E75E_sc7
Dyson WashG1 Wet/Dry Vacuum, Matte Black/Ultra Blue (481766-01)~#|#~78CCBDFB-8E68-482E-98C0BD94ADA28C6A_sc7
Item # : 24648375
Model # : 481766-01
Cleans dust and dirt like a vacuum. Washes spills and stains with 2 rollers for a better finish.
  • The Dyson WashG1 powerfully removes wet and dry debris in one go—without needing suction.
  • Washes over 3,100 square feet of hard flooring on just one tank of water, with up to 35 minutes of run time. Use with just tap water or add common household detergents.
Price is $699.99
Free delivery 
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Over 30
4.05
1111 reviews
5 star
56%
4 star
18%
3 star
10%
2 star
6%
1 star
10%
Most helpful positive review
Posted Dec 30, 2025
Would highly recommend
Great addition to help with the housework. Easy to use, cleans really well. So far very impressed!
VS
Most helpful critical review
Posted Dec 29, 2025
I bought this a month ago and cannot use it as the solution required is still outstanding.
Most recent reviews
Angel2606
Verified Buyer
Reviewed at:
Dyson
Posted Dec 31, 2025
Great performance
Machine is really good. However I was not aware that it needs to be cleamed after each use and not aware rollers need to be replaced. But a great machine. Does a good job cleaning
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LauraS
Verified Buyer
Reviewed at:
Dyson
Posted Dec 30, 2025
Would highly recommend
Great addition to help with the housework. Easy to use, cleans really well. So far very impressed!
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Response from Staples :
Thank you for your wonderful feedback on the Dyson WashG1™. We are delighted to hear it has made housework easier and that you are impressed with its cleaning performance. It is great to know the machine is working so well for you.
December 31, 2025
Mikey
Verified Buyer
Reviewed at:
Dyson
Posted Dec 30, 2025
Nice look - that’s all
Overpriced for what it does. You need to clean the roller tray after each use. It doesn’t really “clean itself”
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Response from Staples :
Thank you for sharing your feedback with us. We’re glad to hear that you appreciate the look and design of your machine, as creating products that combine performance with style is important to us. We regret, however, that the cleaning process and self‑cleaning feature have not met your expectations. We understand how frustrating it can be to need to manually clean the roller tray after each use, especially when convenience is a key part of the experience. Your comments are valuable, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to provide guidance on maintenance tips that may help reduce the effort required, as well as ensure your machine continues to perform at its best. Please reach out to our chat or voice support team, and we will be ready to assist you further. Your satisfaction is very important to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for taking the time to share your experience.
December 31, 2025
Donegal girl
Verified Buyer
Reviewed at:
Dyson
Posted Dec 30, 2025
Cleans the floor beautifully
Received as a gift. Found the fact that there is
no manual with it and that i have to go on line each time I need to know something a real pain.
It cleans the flor beautifully and leaves a lovely shine. It is complicated to use and heavy. Not something you get out quickly to give rthe floor a quick clean as it takes too long to set up. I found getting the bits tray o...
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Response from Staples :
Thank you for sharing your detailed feedback on the Dyson WashG1™. It’s great to hear that you’re pleased with how beautifully it cleans and the shine it leaves on your floors. At the same time, we understand your concerns about the lack of a printed manual, the setup process, and the weight of the machine. Your comments about the bits tray are especially helpful, as they highlight areas where ease of use could be improved. We truly value your input and will make sure it’s noted, as it helps us continue to refine our products and support.
December 30, 2025
Ding852
Verified Buyer
Reviewed at:
Dyson
Posted Dec 30, 2025
Not thrilled
Goes concept and the floor is a little cleaner, but it’s a pain to clean. Water replacement is easy enough but you have to make a mess to clean it. I wouldn’t buy it again knowing what I know.
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Nicole
Verified Buyer
Reviewed at:
Dyson
Posted Dec 30, 2025
Highly Recommend for wood flooring
Results are brilliant, clean up is easy and it’s quiet, ergonomic to use and very smart intuitive technology
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Response from Staples :
Thank you for your wonderful review of the Dyson WashG1™. We are delighted to hear it delivers brilliant results on your wood flooring and that you find it easy, quiet, and intuitive to use.
December 30, 2025
Rick 72
Verified Buyer
Reviewed at:
Dyson
Posted Dec 29, 2025
Super cleaner.
Very good at cleaning hard flooring . Very heavy to carry up the stairs to clean the bathroom floor.
.
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Response from Staples :
Thank you for your feedback on the Dyson WashG1. We are pleased to hear how well it cleans your hard floors. We also appreciate your comments about carrying the machine upstairs and will ensure your feedback is shared with our team.
December 30, 2025
Pitta62
Verified Buyer
Reviewed at:
Dyson
Posted Dec 29, 2025
I bought this a month ago and cannot use it as the solution required is still outstanding.
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Response from Staples :
Thank you for sharing your feedback. We are very sorry to hear that you have been unable to use your Dyson WashG1 due to the pending solution. This is not the experience we want for our customers, please do reach out to our customer support team via the "Contact us" Page, so we can assist you further.
December 29, 2025
burkiems
Verified Buyer
Reviewed at:
Dyson
Posted Dec 29, 2025
Highly recommend!
I bought the Dyson WashG1 because my house is entirely made up of hardwood and tiles and cleaning it manually takes too much time and effort. It arrived quickly, was easy to set up and I used it immediately. Since then, I've used it continually over the holidays and am delighted to say it is effortless to use and produces great results. It cleans my floors so well with...
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Response from Staples :
Hello there, we are so glad to hear how much the Dyson WashG1 has made a difference in your home, especially with hardwood, tiles, and your pets. It’s wonderful to know that the self-cleaning function and lightweight design are helping you clean more often with less effort. If you ever run into any concerns or need support, please don’t hesitate to reach us via live chat or call our Customer Care team we’re always here to help.
December 29, 2025
Jmat
Verified Buyer
Reviewed at:
Dyson
Posted Dec 29, 2025
Easy to use
It is great have had hard floor cleaners before but this is so easy love it
Jmat Customer Photo 1
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Response from Staples :
We’re delighted to hear you’re enjoying your Dyson WashG1 and finding it so easy to use. Thank you for sharing your experience.
December 30, 2025
Julie
Verified Buyer
Reviewed at:
Dyson
Posted Dec 29, 2025
Ease of use
Overall this product is very good and it will be interesting to see what develops in future generations. I am 77 and finding it a little heavy to lift. Very happy with the results it produces.
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Response from Staples :
Thank you for your review. We’re pleased to hear that you’re happy with the results and find the product effective!
December 30, 2025
Carolyn P
Verified Buyer
Reviewed at:
Dyson
Posted Dec 28, 2025
Great mop- makes mopping a breeze
I have had the G1 for a few months now and love it. It saves my back and makes mopping a large area a breeze. It takes a bit to get used to it and learn how to empty the tray (stiff to start) but the self cleaning function is awesome. Lots of control for the water amount for cleaning and clear display.
It can leave mop marks but think that’s my tiles and have worked ou...
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Response from Staples :
Thank you for your review. We’re delighted to hear the G1 is making large-area mopping easier and that you’re enjoying the self-cleaning, water control, and clear display!
December 30, 2025
George
Verified Buyer
Reviewed at:
Dyson
Posted Dec 28, 2025
Works as claimed
We bought this 3 weeks ago. Cleans very well. Instructions are easy to follow. Very pleased with the device.
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Response from Staples :
Thank you for sharing your feedback on the Dyson WashG1. We are delighted to hear it has been working so well for you and that you found it easy to use. It is great to know you are pleased with your purchase.
December 29, 2025
Aj32
Verified Buyer
Reviewed at:
Dyson
Posted Dec 28, 2025
Good cleaning on hard floors
Excellent piece of kit - well worth the money, easy to use
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Response from Staples :
Thank you for your review of the Dyson WashG1. We are delighted to hear it has been working well for you and that you find it easy to use. Your feedback is greatly appreciated.
December 28, 2025
Tpet73
Verified Buyer
Reviewed at:
Dyson
Posted Dec 28, 2025
Disappointed
I bought this at the beginning of December and used it twice. It picked up the bits but when I came to empty it the tray was almost impossible to remove. When it did come out is came out so quickly that the dirty water which collects under the debris tray spilled over the clean floor and the only way to avoid this was to lift the appliance on to the work surface near th...
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Response from Staples :
Thank you for sharing your experience with the Dyson WashG1. We are sorry to hear that removing the debris tray was difficult and that this caused water to spill, as this is not the experience we aim to provide. The low hydration mode should still allow dirty water to collect in the tank. We are glad the store was able to assist with a refund, and if you would like to discuss this further or need help choosing another Dyson machine, our team is here to support you. You can contact us by going through to the Contact Us page on our website.
December 28, 2025
Countess
Verified Buyer
Reviewed at:
Dyson
Posted Dec 26, 2025
Fantastic Floor Washer
Absolutely love this machine. Easy to use, manoeuvres easily and cleans beyond expectations.
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Response from Staples :
Thank you so much for sharing your feedback on the Dyson WashG1™. We are delighted to hear that you find it easy to use and that it delivers such impressive cleaning results. Your experience means a lot to us, and we are glad the machine is exceeding your expectations.
December 26, 2025
Richnz
Verified Buyer
Reviewed at:
Dyson
Posted Dec 26, 2025
It’s good, others are better
Purchased this earlier this year, it’s easy to use and, for the most part, I like it. Only one side of the roller head can get up flush against the skirting / cabinets and it can take a few passes over a mark to clean it. Overall, I prefer using it to a regular mop.
However, it stopped working a few weeks ago. This isn’t my first Dyson product, so I’m familiar with ac...
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Response from Staples :
Hi there and thanks for letting us know this is happening with your machine. If you wish to discuss your feedback, do some troubleshooting with us, and find some remedies, please reach out to our experts for support. There are multiple ways to get in touch with our Dyson Experts, including Facebook Messenger, Live Chat or phone, and we're always keen to help. You can find our various contact details here: https://www.dyson.co.nz/dyson-support. We look forward to hearing from you and assisting.
December 30, 2025
Nujo
Verified Buyer
Reviewed at:
Dyson
Posted Dec 24, 2025
Not so impressed
Very hard to clean after . Especially the tray . It’s also hard to put it back on on . I am not sure if it actually cleans the floor properly . Not worth the money it cost !
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Response from Staples :
Thank you for sharing your experience with the Dyson WashG1™. We are sorry to hear that you have found it difficult to clean and that the tray has been challenging to reattach. We appreciate your honest feedback regarding its performance and value, and we would like to understand more about your concerns so we can offer support. Please reach out to our customer service team, who will be happy to assist you further.
December 26, 2025
Bhangu
Verified Buyer
Reviewed at:
Dyson
Posted Dec 21, 2025
Quite good house cleaning machine
Bought this machine couple of week ago, really good in cleaning tiles and hard floor.
Recommend for hard floors and tiles we used bit of tile cleaning liquid which helps to clean quite well.
Technology is quite good however bit heavy
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Response from Staples :
Thank you for your review! We’re so pleased to hear your machine is delivering great results. Your recommendation and feedback on the technology mean a lot to us as we strive to make cleaning even easier!
December 21, 2025
Niall
Verified Buyer
Reviewed at:
Dyson
Posted Dec 20, 2025
Disappointed
Stopped lifting the cleaning water after 2 uses leaving water on the floor
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Response from Staples :
Thank you for sharing your feedback on the Dyson WashG1. We are sorry to hear about the issue you experienced after only a couple of uses. This is not the performance we expect from our products and we would like to help resolve this for you. If this is still unresolved, please do get in touch with our support team via the "Contact Us" page so we can look into it and help sort things out.
December 21, 2025