Customer Reviews for Dyson 360 Vis Nav Robotic Vacuum, Bagless, Blue/Nickel (304619-01)

Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson machine has been easy to set up and is delivering impressive cleaning results on a daily schedule. It’s wonderful to know that the navigation is performing well and ensuring thorough coverage of your home. We also appreciate your observations regarding performance on very thick carpet and the occasional roller obstruction, as these insights help us continue to refine our technology for even greater ease of use. At Dyson, we are committed to designing machines that combine powerful performance with intelligent features, and your experience highlights the value of this approach. We sincerely appreciate you taking the time to share your thoughts. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.

Thank you for sharing your feedback with us. We’re delighted to hear that your Dyson 360 Vis Nav delivers powerful cleaning performance and meets your expectations on floor care, as providing effective results is central to our commitment. We regret, however, that docking has been a challenge in your smaller living space, and we completely understand how frustrating it must be when the machine cannot consistently locate the dock due to furniture placement. We appreciate you bringing this to our attention, as ease of use is just as important as cleaning performance. If you are open to it, we’d be glad to explore ways to improve your docking experience, such as guidance on optimal dock positioning or adjustments that may help the robot detect the station more reliably. Please reach out to our chat or voice support team, and we’ll be ready to assist you further. Your satisfaction matters deeply to us, and we remain committed to helping you get the most from your Dyson 360 Vis Nav.

Thank you so much for sharing your detailed feedback. We truly appreciate the time you’ve taken to highlight your experience. We’re delighted to hear that you’re impressed with the suction power, carpet cleanliness, filtration, and overall flexibility of your machine, and we’re glad the latest firmware update has improved navigation for you. It’s wonderful to know the battery performance is meeting your needs across a large space, and we appreciate your practical tip about elevating furniture to protect the camera lens. We are glad to hear this, and sincerely thank you for your input, as it helps us continue to deliver the best possible experience.

Thank you so much for sharing your wonderful feedback. We truly appreciate your kind words and the time you took to let us know about your experience with the Dyson 360 Vis Nav. We’re delighted to hear that you find the design, performance, and ease of use so premium and reliable, and it’s great to know the suction power, sensors, and battery life are meeting your expectations. Furthermore, we’re glad to hear this, and sincerely thank you for your input, as it helps us continue to deliver the best possible experience.

Hello, thank you for sharing your feedback. We are glad to hear that your machine continues to perform quietly, efficiently, and rapidly even after several weeks of use. This reflects our dedication to designing products that deliver consistent, reliable cleaning performance over time. We also appreciate your observation regarding cleaning close to baseboards. Dyson machines are engineered to provide powerful suction and thorough coverage, but certain edges or corners may require additional attention with the included tools and attachments. The wand and crevice tool are designed specifically to help reach tight spaces and ensure a complete clean along walls and baseboards. At Dyson, we value customer insights as they help us refine our designs and improve user experience. Thank you again for taking the time to share your thoughts. Should you need guidance on using attachments or have further questions, our chat and voice support teams are always available to assist.

Hello, thank you for taking the time to share your experience with your Dyson vacuum. We truly appreciate your honesty about the initial challenges with mapping and are pleased to hear that, with patience, the performance has improved significantly. It’s wonderful to know that the machine’s strong suction and adaptable battery life are meeting your cleaning needs and that it has become a valuable part of your routine alongside your other devices. At Dyson, we design our technology to deliver powerful results while making everyday tasks easier, and your feedback highlights the importance of patience during the mapping process to achieve optimal performance. We are delighted that the vacuum is now exceeding your expectations and that you would recommend it to others. If you have any questions or require assistance in the future, please feel free to reach out to our support team via chat or phone. We are always here to help ensure your Dyson continues to deliver the best possible experience.

Hi there, thank you for sharing your feedback. We’re glad to hear you find the machine great with strong suction power, though we understand the challenge of having to constantly remove human hair from the brush and your wish for a design similar to the V11 cordless. If you have any concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.

Hello, thank you for sharing your experience with us. We are sorry to hear your Dyson has not cleaned as well as other brands you have owned. Your feedback is important, and we would love to understand more so we can help improve your experience. Please reach out to our team via live chat or phone support. We’re here to assist you.

Thank you for sharing your detailed experience with your Dyson 360 Vis NAV. It is wonderful to know that you are pleased with the cleaning performance and the improvements in the no‑climb boundaries compared to your first vacuum. We truly appreciate your observations regarding connectivity and the side brush, and we understand how important it is for your robot to run smoothly, especially when you are away from home. We would love the opportunity to make your experience even better, and our dedicated support team is ready to assist you. If you are happy to open up with us, please contact our live chat or voice support team so we can work together to ensure your vacuum performs at its best. Your satisfaction is very important to us, and we remain committed to helping you get the most from your Dyson technology. Thank you again for your valuable input.

Thank you so much for sharing your review with us. We are thrilled to hear that you are very happy with the cleaning performance of your Dyson and that it stands out compared to other brands you have tried. Your feedback about occasional navigation and recharging is very valuable, and it is wonderful to know that despite this, you find the overall cleaning results to be excellent. We truly appreciate your trust in Dyson and are delighted that our technology is making a positive difference in your home.

Thank you for sharing your feedback with us, we truly appreciate your input and the opportunity to improve your experience. We understand how important it is for your styling tools to perform seamlessly, and we want to assure you that our team is here to help. If you are happy to open up with us, we would love for you to connect through our live chat or call support team so we can look into this further and provide the right assistance. Your satisfaction is very important to us, and we remain committed to ensuring you get the very best from your Dyson styling tools. Thank you again for your review and for giving us the chance to support you.

Thank you so much for sharing your wonderful feedback with us. We are delighted to hear how impressed you are with the powerful suction and improved software performance of your Dyson robot, and it’s fantastic to know it’s working so well in your multilevel home. Your experience truly highlights the innovation behind the product, and we’re thrilled that you’re even considering adding another one upstairs with its own dock. We greatly appreciate your trust in Dyson and are excited to continue supporting your home with technology designed to make everyday living easier and more efficient.

Hello, we love hearing that your Dyson feels as powerful as an upright and cleans just as well. Thank you for sharing your positive experience with us. If at any point you need guidance or encounter a concern, please connect with our team via live chat or call support so we can assist.

Hello, thank you for sharing your feedback. We are delighted to hear that your new Dyson robot vacuum is delivering excellent suction, handling cat hair with ease, and providing a straightforward mapping experience that allowed you to divide your space into separate areas effortlessly. This level of performance reflects our commitment to engineering machines that combine advanced technology with user-friendly design to tackle everyday cleaning challenges with precision. Your positive experience reinforces our mission, and we sincerely appreciate you taking the time to share it and recommend Dyson to your friends and family. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.

Thank you for sharing your experience. We are truly sorry about the frustration and disappointment you have encountered with your Dyson robot, especially given your loyalty and satisfaction with other Dyson products. We recognize how important it is to feel confident in both the product and the service, and we regret that your expectations were not met in this instance. If you are open to it, we would like to help make this right. Please consider reaching out to our chat or voice support team, so we can review your case in detail and explore options to resolve it swiftly. Your satisfaction matters deeply to us, and we remain committed to ensuring you receive the quality and care you deserve. We appreciate your patience and hope to restore your confidence in our service.