Customer Reviews for Dyson 360 Vis Nav Robotic Vacuum, Bagless, Blue/Nickel (304619-01)

Thank you for sharing your feedback with us. We’re glad to hear the vacuuming performance has been working well for you, and we’re sorry for the inconvenience you’ve experienced with connectivity and the setup process. We understand how important seamless smart‑home integration is, and we appreciate you taking the time to let us know about your experience. If you ever run into any performance issues or need support with your machine, our team would be happy to help. You can reach us through live chat at http://ms.spr.ly/6429QjIz7 or by calling 866‑693‑9766. Our support hours are Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’re here to assist you whenever you need us.

Thank you for your review! We appreciate you sharing what happened, and we're glad to hear a new replacement was ultimately arranged, though our team would be happy to look into this further to ensure everything is resolved properly. If you’d like support or have any questions about your replacement machine, you can reach us here: http://ms.spr.ly/6428Qwv44

Hello there, thank you for letting us know about the issue. We acknowledge your feedback and understand how upsetting it must be when your Dyson gets lost so often. If you need assistance, please reach us via live chat (http://ms.spr.ly/6428QZAD4) or call support at 866-693-9766. We're here to help you get this resolved.

Hello Staceys, we’re sorry to hear about the trouble you’ve had with your vacuum mapping your home, it’s understandable to feel disappointed, especially after multiple attempts. If you need assistance, please reach us via live chat at Dyson Support (http://ms.spr.ly/6427QZ4cT) or call our support team at 866-693-9766. We’re here to help get things back on track for you.

Thank you so much for sharing your experience! We’re thrilled to hear that your Dyson robot vacuum has impressed you, especially with its strong suction and simplicity. It’s great to know your floors are spotless and that the dust bin is a breeze after using our handhelds. We appreciate your honest comparison and recommendation. Feedback like yours helps guide fellow pet owners and those looking for hassle-free cleaning. If you ever have questions or need tips, we’re here to help. Welcome to the Dyson family!

Hi there, thank you for sharing your feedback. We’re sorry to hear this product hasn’t met your expectations, especially when compared to your other Dyson vacuum experiences. We genuinely appreciate your honesty and would love the opportunity to help, if there’s a specific concern or something we can address, please reach out to us via live chat or call so we can work towards the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.

Hello, thank you very much for sharing your experience with us. We're sorry to hear you’re having second thoughts about the Dyson 360 Vis Nav, even with its attractive sale price. We understand that choosing the right product is important and sometimes requires exploring all your options. Please be assured that we’re here to support you and provide honest advice, our team is happy to answer any questions or discuss alternatives to help you make the best choice for your needs. We kindly request you to contact us through Dyson live chat or phone support, where we can guide you in detail. Thank you again for your feedback and for considering Dyson. We are committed to helping you find a solution that works for you.

Thank you so much for taking the time to share your experience with us — we truly appreciate the thoughtful feedback. We’re glad to hear your robot vacuum has been performing well overall, and your long‑term experience with robotic vacuums makes your input especially valuable. We understand your point about suction and how important that is for a deeper clean. Feedback like yours helps us continue improving our technology, and we’re grateful you shared it with us. If there’s ever anything more you’d like to add or if you have questions about optimizing performance, we’re always here to help.

Thank you so much for sharing this with us — we truly appreciate your kind words. It’s wonderful to hear how much you’re enjoying your robot vacuum, and feedback like yours means a lot. We’re glad to know it’s been such a great experience for you, and we appreciate you taking the time to let us know. If you ever need anything or have questions down the line, we’re always here to help.

Hi, thank you so much for sharing your experience with us. We appreciate you taking the time to leave such thoughtful feedback. It’s wonderful to hear that the tank has been working well for you and that once you got familiar with its logic, it became easy and reliable to use. We’re glad to know you’re happy so far, and your input truly means a lot. If you ever need anything down the road, we’re here to help.

Thank you for sharing your feedback and rating. We understand how frustrating it can be when a vacuum doesn’t navigate as expected, and we’re here to help. We're committed to ensuring your Dyson delivers the experience you deserve, and we appreciate you pointing this out so we can improve. If you’d like to open up with us further, please reach out to our live chat or support team. We’re ready to assist and help make your experience even better. Your satisfaction is important to us, and we're always here to help you get the most from your Dyson. Thank you again for your valuable input.

Thank you for sharing your feedback with us. We’re truly sorry to hear about the trouble you experienced with your robot vacuum, and we appreciate you taking the time to let us know. Your comments have been acknowledged and passed along to our team, so we can continue improving. We’d really like the chance to help you further. Please reach out to us via live chat or phone support, and one of our specialists will be happy to assist you with troubleshooting or next steps. We value your experience and hope we can make things right for you.

Thank you for your review. We appreciate you sharing your experience and your feedback on the software for your robot. For assistance or to explore potential solutions, please reach out to our customer care team: https://www.dyson.com.sg/dyson-support

Thank you for your positive feedback! We're delighted to hear that your machine's cleaning performance, filtration, and suction have all impressed you, and that emptying the container is easy. It’s great to know the robot learning your home went smoothly after a few adjustments, and that managing it through the app has been helpful. If you ever have any questions or need support, please reach out; our team is always here to help. Thank you again for sharing your experience!

Thank you for your review. Your feedback is helpful for highlighting this, and it’s something others will want to be aware of.

Thank you for your review. We’re glad to hear the suction performance has impressed you, and we appreciate you sharing your experience with the navigation and docking. Please reach out via our support page so we can look into the docking behaviour with you and help optimise your robot’s setup: https://www.dyson.com.au/support.

Thank you for your review! We’re glad the suction is meeting your expectations and appreciate your feedback on navigation and app mapping, as this helps us continue improving. If you’d like assistance optimising your robot’s setup or features, our team is here to help: http://ms.spr.ly/6426QJYh2

Hello there, thank you for sharing your feedback. We're sorry to hear about your experience with your robot vacuum, it’s not what we want for our customers. If you need any further assistance or have questions, please reach us via live chat at http://ms.spr.ly/6425QKBYN or call our support team at 866-693-9766. We're here to help!

Thank you for your review! We're glad to hear you're enjoying the suction and filtration, and we want your robot vacuum to perform reliably in every environment. If it’s getting disoriented or re‑docking unexpectedly, our team can help take a closer look: http://ms.spr.ly/6422QJ9kQ

Hi there, thank you for sharing your feedback. We're sorry to hear that emptying the dust bin has been challenging, and that relying on the red slide button hasn’t been as smooth as expected. We also understand your concerns about needing a smartphone to operate the vacuum, the use of camera technology for mapping, and encountering unusual error codes. Your experience matters to us, and we value your honest input so we can do better. If you’d like support with any of these issues or have questions, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.