Customer Reviews for Shark CarpetXpert HairPro Pet with StainStriker Upright Vacuum, Bagless, Gray (EX301)
Shark CarpetXpert HairPro Pet with StainStriker Upright Vacuum, Bagless, Gray (EX301) is New at Staples
Item # : 24648498
Model # : EX301
Unleash the power of Shark CarpetXpert HairPro Pet—the 2-in-1 deep carpet cleaner and spot remover that delivers unbeatable carpet cleaning, eliminates tough pet stains and odors instantly, and captures 3x more pet hair with zero clogs, clumps, or hair wrap for a whole-home clean that’s truly pet-proof.
- UNBEATABLE DEEP CARPET CLEANING: CarpetXpert technology combines a high-speed brush roll with Power Spray high-pressure spray and Shark's powerful suction to deliver the best dirt and grime removal with ultra-fast dry times
- BEST PET STAIN ELIMINATION: Stain Striker technology mixes two unique chemicals on contact to unleash the power of OXY for 20x more stain-striking power and elimination of the toughest stains even pet stains
Price is $249.99, Regular price was $369.99, You save 32%
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144 reviews
Most helpful positive review
Posted Dec 15, 2025
Easy use and easy to clean!
My favorite carpet cleaner to date. Much easier to clean than others I've owned in the past. If you inside pets you can't go wrong with this investment!
VS
Most helpful critical review
Posted Oct 1, 2025
Not working
I buy this twice
The first stop working and they replace my vacuum for a new one
So the second one arrived and I was cleaning my couches and when I plug it again the same day o was using it it stop working again.!!!! I read all the instructions and I’m not doing nothing wrong so at this point I’m really stressed about it
The first stop working and they replace my vacuum for a new one
So the second one arrived and I was cleaning my couches and when I plug it again the same day o was using it it stop working again.!!!! I read all the instructions and I’m not doing nothing wrong so at this point I’m really stressed about it
Bcall
Reviewed at:
sharkninja.com
Posted Dec 15, 2025
Easy use and easy to clean!
My favorite carpet cleaner to date. Much easier to clean than others I've owned in the past. If you inside pets you can't go wrong with this investment!
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Brit and Scarlett
Reviewed at:
sharkninja.com
Posted Dec 13, 2025
Love the versatility and effectiveness!
I have used this a few times now and I never realized how much dirt gets left behind to the naked eye! I used it on my dog's bed ramp that I have owned for 5+ years and never cleaned because I never owned a carpet cleaner before, and the filth that this vacuum picked up was shocking. I also used it on my car driver's seat. So gross. I was intimidated about using this va...
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Nadira
Verified Buyer
Reviewed at:
Shark Ninja
Posted Dec 9, 2025
Awesome
😍 the product definitely met expectations. My carpet was long plush n almost a year i couldn't wash it i don't Really like the renting wash instead i would like to have my own.i believe it worked very well.
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Catv
Reviewed at:
sharkninja.com
Posted Nov 30, 2025
Best carpet cleaner ever!!!!
I love this!!! I use to have a bissell pet pro and didn’t like it. This new shark you don’t have to pull any triggers and wonder if your putting the correct amount of solution down. I always put way too much. And I absolutely hated the smell of the solution. This shark is a dream all you do is push the machine and pull back and the machine figures that all out for you....
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Sam Mangabat
Verified Buyer
Reviewed at:
Shark Ninja
Posted Nov 28, 2025
WORKS
WORKS SO WELL take a look at the pictures I’m impressed
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ERide
Reviewed at:
sharkninja.com
Posted Nov 25, 2025
Good Product With Potential Carper Damage
The shampooer works great. T he capacity is kinda small so refills are required more often than expected. Also, it appears that, like the Shark Vacuum, some of the carpet fibers are being pulled off carpet while cleaning. Not sure how much damage this is causing since I just started using bother pieces of cleaning equipment.
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Amber290
Reviewed at:
sharkninja.com
Posted Nov 22, 2025
I love this machine but they literally send me a broken tub that is for the handheld and they wouldn’t reach out so idk can’t even use that option
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kf67
Reviewed at:
sharkninja.com
Posted Nov 17, 2025
Great!
Does a great job for an in-home carpet cleaner. Love the tools, they work great!
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Jo43
Reviewed at:
sharkninja.com
Posted Nov 16, 2025
Not enough cleaner with the vacuum could only do half a room. Also it kept turning off on me and I had to keep resetting i
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We appreciate your suggestion and will forward it to the teams involved in future development. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Shark Clean
November 18, 2025
pb82004
Reviewed at:
sharkninja.com
Posted Nov 13, 2025
Happy with this product!
I just bought this product within the last week. I have already used it to clean my two bedroom carpets. Overall, and considering what you would pay to have your carpets cleaned by an outside company, this is a high-value product. It is easy to use as well. The only reasons I did not give it five stars are 1) the CarpetXpert tank (contains dilute carpet cleaner) empties...
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EmCHammertime
Reviewed at:
sharkninja.com
Posted Nov 10, 2025
Does the job
It’s okay. Not what we expected at all but it works for what we need. It continuously sprays water out so you have to move kinda fast or you have a soaked floor.
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. We’ll pass it along to the relevant teams for future development. If you need any further assistance with your product, please don’t hesitate to reach out to our team at 1-855-427-5127.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Shark Clean
November 11, 2025
M.A. 1010
Reviewed at:
sharkninja.com
Posted Nov 9, 2025
Buy it! You won't regret it.. .
My new favorite toy! Works amazingly well. Not quite sure how I cleaned without it before.
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Forklifter
Reviewed at:
sharkninja.com
Posted Nov 6, 2025
It does a great job!!!!
Hello Shark. I am taking a break from using my new CarpetXpert Hair Pro with Stain Striker. I am kinda old and old people need a break. YOU GUYS have hit a GRAND SLAM with this machine. I am using it in a bedroom that has been neglected.
The suction is AWESOME!! I know others have mentioned the smaller dirty water tank. I will change it more often to have great results...
The suction is AWESOME!! I know others have mentioned the smaller dirty water tank. I will change it more often to have great results...
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Amanda211
Reviewed at:
sharkninja.com
Posted Oct 22, 2025
Everything is such good quality
I am obsessed!!!! Literally cleaned my carpet so well after just one use!!!
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CBinCO
Reviewed at:
sharkninja.com
Posted Oct 19, 2025
Much better than other comparable carpet cleaners
I have 5 pets so a good carpet cleaner that can handle hair is a must. This is the first Shark I have owned as I have gone through 3 other brand carpet cleaners over the last 15+ years.
Pros
Picks up hair great in the internal dirty water container. Other brands have left clumps n the carpet that I had to pick up
Has better suction so it leaves carpets dryer and it tak...
Pros
Picks up hair great in the internal dirty water container. Other brands have left clumps n the carpet that I had to pick up
Has better suction so it leaves carpets dryer and it tak...
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Gyrlstout
Reviewed at:
sharkninja.com
Posted Oct 18, 2025
True to its word
I absolutely love this machine - love love love - Shark has NEVER disappointed me with their amazing products. I was mind blown how clean my carpet and cousins come out . 💜
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Maria
Reviewed at:
sharkninja.com
Posted Oct 1, 2025
Not working
I buy this twice
The first stop working and they replace my vacuum for a new one
So the second one arrived and I was cleaning my couches and when I plug it again the same day o was using it it stop working again.!!!! I read all the instructions and I’m not doing nothing wrong so at this point I’m really stressed about it
The first stop working and they replace my vacuum for a new one
So the second one arrived and I was cleaning my couches and when I plug it again the same day o was using it it stop working again.!!!! I read all the instructions and I’m not doing nothing wrong so at this point I’m really stressed about it
0up votes 0
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Response from Staples :
Hi Maria, Thank you for sharing your experience. We’re truly sorry to hear about the repeated issues with your CarpetXpert — that’s definitely not the reliability we aim to deliver. We understand how stressful it must be to face the same problem again, especially after following all instructions carefully. Your feedback is incredibly important and will be shared with our product teams for review. Please don’t hesitate to reach out to our Customer Service team at 1-855-427-5127 — we’re here to help and want to make this right. Kind regards, Shark Clean
October 3, 2025
Reviewed at:
sharkninja.com
Posted Sep 17, 2025
This has been very disappointing. It keeps shutting off for no reason.
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Response from Staples :
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you're having power issues with your Shark CarpetXpert. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
September 23, 2025
AMJM
Reviewed at:
sharkninja.com
Posted Sep 1, 2025
Holy grail carpet cleaner!
We bought this vacuum a couple of months ago and after using it a handful of times I can write a review on it! Hands down this is the best carpet cleaner we have ever owned. It has made our living room rug look new and our bedroom carpet brand new when we built our custom home. The only con is having to dump out the water very often because of how small the tank is but ...
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Jessica
Reviewed at:
sharkninja.com
Posted Aug 27, 2025
Lifesaver
I’ve had this carpet cleaner for just about a year now, and it has truly been a lifesaver. Between a dog with frequent stomach issues and a 17-year-old cat who isn’t exactly cooperative, I deal with more messes than I’d like.
This is my first carpet cleaner, so I don’t have much to compare it to, but I have borrowed others in the past that were far too bulky or complic...
This is my first carpet cleaner, so I don’t have much to compare it to, but I have borrowed others in the past that were far too bulky or complic...
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