Customer Reviews for Shark Detect Lift-Away ADV Upright Vacuum, Bagless, Burgundy (LA492)
Shark Detect Lift-Away ADV Upright Vacuum, Bagless, Burgundy (LA492) is New at Staples
Item # : 24648516
Model # : LA492
- *Based on ASTM F558, measured at the hose. **Large particle cleaning, based on a geomean of ASTM F2607 and IEC62885-2 (5.5) versus upright market.
- FLOOR DETECT: The Intelli-Sense ultrasonic sensor detects the type of floor you're cleaning and automatically adapts its brushroll speed for optimal performance on all surfaces.
Price is $339.99, Regular price was $379.99, You save 10%
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142 reviews
Most helpful positive review
Posted Feb 13, 2026
Perfect for hard and carpet
This a vacuum is a little heavier than my last but very nice. Automatic feature is wonderful on both hard and carpet floors. No adjustment setting needed!
VS
Most helpful critical review
Posted Feb 19, 2026
Horrible don't buy it
I bought this, and it broke in a month. It just stopped turning on, and this has happened with a lot of there vaccums. I do not buy shark vacumms. I bought dyson and it works great. I have had it for six years now, and nothing has happened.
Barb6
Reviewed at:
sharkninja.com
Posted Mar 13, 2026
So far, so good
The only complaint I have so far is that it does not pick up dust close to the baseboard. Suction is strong.
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Jennifer60
Reviewed at:
sharkninja.com
Posted Mar 5, 2026
Not happy
This is my 4th Shark vacuum purchase over the years. I really am satisfied with shark But with my last purchase of the shark lift away detect I have an issue with the cord. It is very very stiff and keeps it wound up position even when unwound so I am constantly tripping over it and fighting with it. None of my other sharks were like this. I wish I could take this on...
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Response from Staples :
Hi Jennifer,
Thank you for taking the time to share this feedback with us. We’re really sorry to hear you’re experiencing issues with the cord on your Shark Detect Lift‑Away. We understand how frustrating it is when the cord feels stiff and gets in the way, especially when this hasn’t happened with your previous Shark vacuums.
We can see that you previously reached out to our team. When you get a moment, please reply to the email we sent so we can continue assisting you. If you prefer, you can also reach out to us through the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Clean
March 5, 2026
canterbeary
Reviewed at:
sharkninja.com
Posted Mar 1, 2026
Design flaw
I returned this item because you can't use the wand/pod to vacuum under furniture like my previous Shark liftaway vacuum.
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Response from Staples :
Hi there,
Thank you for taking the time to share this feedback with us. We’re truly sorry to hear the Shark Detect didn’t meet your needs when it comes to reaching under furniture. We understand how important that feature is, and we appreciate you letting us know. We’ll be sure to share this with our team.
We hope you’ll consider choosing Shark again in the future.
Kind regards,
Shark Clean
March 3, 2026
Braedyn
Reviewed at:
sharkninja.com
Posted Feb 19, 2026
Horrible don't buy it
I bought this, and it broke in a month. It just stopped turning on, and this has happened with a lot of there vaccums. I do not buy shark vacumms. I bought dyson and it works great. I have had it for six years now, and nothing has happened.
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Response from Staples :
Hi there,
Thank you for taking the time to leave a review.
We’re devastated to hear that your vacuum stopped working after just a month. We understand how frustrating it must feel given your past experiences with other vacuums. We’d still like the opportunity to look into what happened here and see how we can help. Please reach out to us directly via the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Clean
February 20, 2026
Danielle000
Reviewed at:
sharkninja.com
Posted Feb 13, 2026
Perfect for hard and carpet
This a vacuum is a little heavier than my last but very nice. Automatic feature is wonderful on both hard and carpet floors. No adjustment setting needed!
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Jess84
Reviewed at:
sharkninja.com
Posted Feb 6, 2026
I received this due to mine being recalled. The product over all is great, there's 2 issues I have, first one being that as soon a I used the attachment with the brush that's detachable it broke. It no longer hold a position it will just spin around and around and get you very frustrated so that tool has been useless since day one and that's one of the main tools I need...
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Shark new vacuum
Reviewed at:
sharkninja.com
Posted Jan 18, 2026
New Vacuum
While using the tools the vacuum falls over. That never happened with my old one. Also, the vacuum hose does not reach for me to vacuum my stairs.
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Response from Staples :
Hi there,
Thank you for taking the time to leave a review.
We’re truly unhappy to hear that your Shark is tipping over while using the accessories. We understand how frustrating this experience can be, and we want to help make things right. Please know that we will absolutely share your feedback regarding the hose length and its limited reach on stairs with our internal teams.
If there’s anything we can do to further improve your experience, or if you’d like to share additional feedback, we’d love to hear from you. You’re always welcome to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Clean NA.
January 19, 2026
Fflpn
Reviewed at:
sharkninja.com
Posted Jan 16, 2026
Good suction!
Seems to have good suction. Need to use it more to give a better review.
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Jaxxbad
Reviewed at:
sharkninja.com
Posted Jan 13, 2026
Not worth it
The cord is very short and all ways in the way because it is stiff as well when floor to carpet sensor likes to switch to carpet when on tile or woodfloors the dust bin is supper small allin all not worth the money
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Response from Staples :
Hi Jaxxbad,
Thank you for taking the time to leave a review.
We’re deeply unhappy that the Shark Detect Lift Away did not meet your expectations. We totally get how frustrating a short cord can be also when the unit is hard to push on carpet mode. This definitely isn’t the kind of experience we want you to have. If you'll like to speak with us us further, please visit the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Clean US
January 14, 2026
Lorri445
Reviewed at:
sharkninja.com
Posted Dec 15, 2025
Great suction
This is the 4th Shark I've purchased. I used to be a Hoover fan, but once I started using Shark, I won't use anything else. You can't beat the suction power. I really like this one, but wish the hose and power cord were longer.
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Liz62
Reviewed at:
sharkninja.com
Posted Nov 25, 2025
Great vacuum!
Excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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rrgroom
Reviewed at:
sharkninja.com
Posted Oct 28, 2025
Disappointing - Not a true lift away
I got this vacuum to replace the Shark vacuum I'd had for years after its motor went out. I loved the old vacuum and thought it was very versatile and it picked up all the dog hair and dirt from my floors. I thought this model would be even better because it has the power detect feature and the suction going forward and backwards. It does a good job of cleaning my floor...
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Response from Staples :
Hello there,
Thank you for taking the time to leave a review.
We're really sorry to hear that the new vacuum didn’t meet your expectations, especially after having such a positive experience with your previous Shark model. We understand how important the lift-away feature is for cleaning under furniture, and it’s disappointing to hear that the design change has impacted its usefulness for you. We’d love to pass your feedback along to our product team — they rely on insights like yours to improve future designs. In the meantime, we kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
November 8, 2025
Used To Love My Shark
Reviewed at:
sharkninja.com
Posted Oct 7, 2025
Lift Away = NO Vacuuming
What's the point of having a Lift Away feature if you CAN'T vacuum UNDER anything? Once the "pod" is separated, the vacuum head with the rollers is inoperable. My previous Shark vacuum at the same price point had this feature. Now it's only offered for the top of the line models. Ridiculous!
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the Lift-Away feature didn’t meet your expectations, especially after having a previous Shark model that allowed you to vacuum under furniture more easily. We'll share your comments with our product team so they’re aware of how this change is affecting long-time users. We’re always working to improve our designs, and feedback like yours is incredibly valuable.
Kind regards,
Shark Clean
October 9, 2025
Funk Nebraska
Reviewed at:
sharkninja.com
Posted Sep 10, 2025
Powerful vacuum
This was a replacement to my previous shark vacuum. I’m very pleased with the power this vacuum offers. One negative I see with this vacuum is the power cord is too short. I have a small 804 sq ft home and I have to move and plug into two different rooms to be able to vacuum my entire house.
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carriec47_6753
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jul 27, 2025
Great vacuum
This is a nice vacuum. It picks up everything! I love that you can use it on different floor types. It’s not too heavy. It has been easy to maintain so far as well.
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Momof5
Reviewed at:
sharkninja.com
Posted Jul 5, 2025
Great features! Easy to use! The suction is so gre
I’ve been using my new Vacuum for a couple of weeks now. I absolutely love it!
My Dyson quit working on me. So I ordered this Shark. It is lightweight, easy to use and so versatile. I love that the hose can detach and it works so well. Much better than your typical upright vac. Thank you shark! The sickroom is amazing too!!
My Dyson quit working on me. So I ordered this Shark. It is lightweight, easy to use and so versatile. I love that the hose can detach and it works so well. Much better than your typical upright vac. Thank you shark! The sickroom is amazing too!!
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Mbauction
Reviewed at:
sharkninja.com
Posted Jun 24, 2025
Excellent vacuum
Excellent vacuum. The best Shark I have had out of 5.
Easy to use, lightweight and does a thorough job
Easy to use, lightweight and does a thorough job
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Jo15
Reviewed at:
sharkninja.com
Posted Jun 16, 2025
Expensive for not delivering all promised!
I bought this a few weeks ago in hopes of it being as good as the Shark Apex Duo Clean I had for years. Not quite but okay. Doesn’t pickup going backwards like it says it will. Also have to go over several times on hardwood floors to pickup cat litter.
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Lindaj
Reviewed at:
sharkninja.com
Posted Jun 15, 2025
I love the carpet to floor transition option!
The Lift Away vacuum is so light and so powerful. I love that it’s easy to use the attachments and that the adjustments go from carpeting to wood floors without having to give it any thought.
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Deb04
Reviewed at:
sharkninja.com
Posted Jun 11, 2025
Good vacuum
I bought this about two weeks ago. Best detection,great self cleaning fins. Need more attachments and longer flexible crevis tool. Quality is nit like my other shark this one does fix but feels so cheap on the Quality.
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the quality and lack of attachments for your Shark vacuum. We will absolutely share your feedback
with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by
phone at 1-855-427-5127.
Kind regards,
Shark Clean
June 13, 2025