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Customer Reviews for KitchenAid Pump/Automatic Espresso Machine, Juniper (KES6551JP)

4.53
415 reviews
5 star
76%
4 star
14%
3 star
3%
2 star
1%
1 star
6%
Most helpful positive review
Posted Oct 27, 2025
Best Espresso Machine Ever
[This review was collected as part of a promotion.] This espresso machine has become an integral part of my morning routine that I look forward to everyday. The machine learning process was seamless & now I can make lattes, foam milk, & espresso at the touch of a button!
VS
Most helpful critical review
Posted Oct 12, 2025
Terrible Product
I have had 2 of these machines and they haven't lasted 24hrs. They both leaked water out of the back tank ruining my floor. I would never purchase this machine again and if I could give it 0 stars I would. This has been the worst product I have purchased in my entire life.
Most recent reviews
nicolep675_2530
Reviewed at:
influenster.com
Posted Oct 27, 2025
Best Espresso Machine Ever
[This review was collected as part of a promotion.] This espresso machine has become an integral part of my morning routine that I look forward to everyday. The machine learning process was seamless & now I can make lattes, foam milk, & espresso at the touch of a button!
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MelaK
Reviewed at:
kitchenaid.com.au
Posted Oct 25, 2025
Great value for money
[This review was collected as part of a promotion.] Bought about a month ago and very happy so far, great quality for the price. Would definitely recommend.
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amyw592_1139
Reviewed at:
influenster.com
Posted Oct 25, 2025
Convenient!!! Revolutionary
[This review was collected as part of a promotion.] This might be a little dramatic to say that this machine has changed my life!! However, I love that I can fill it with beans and water and espresso myself happy for days in a row. This sure beats having to set up the coffee maker every night before bed and awake to hohum coffee or to have to dip out espresso on the sto...
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ashleyc1520_7342
Reviewed at:
influenster.com
Posted Oct 20, 2025
Love
[This review was collected as part of a promotion.] Love this machine so much I don't even have to go to coffee shop I can make a coffee shop at home with this machine . I loveee thisssss make the best you would ever taste.!
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onethousandhugs_502
Reviewed at:
influenster.com
Posted Oct 19, 2025
Mediocre espresso machine
[This review was collected as part of a promotion.] I really wanted to love this espresso machine. It seems sturdy and very well made but after using it, there are some flaws. The bean grinder right on the machine works wonders! I do love that. Now with the pour of the espresso, that's another story. It seems that it doesn't matter which setting you set, you're going to...
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Response from Staples :
Dear onethousandhugs_502, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi-Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address [email protected], with your name, user ID#363141837 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
, October 20, 2025
carvers868_9464
Reviewed at:
influenster.com
Posted Oct 18, 2025
Solid machine for at home use
[This review was collected as part of a promotion.] Overall a great machine if you like the experience of packing your own grind and making espresso the traditional way. I had a little trouble getting the pressure just right, but the machine does not disappoint. I love that it has built in storage for the different size cups so you don’t need to keep the accessories far...
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rasnas_1192
Reviewed at:
influenster.com
Posted Oct 17, 2025
Loving my coffee time even more now!
[This review was collected as part of a promotion.] I love my kitchenaid espresso machine, it makes very nice rich coffee with full flavour. It froths milk very well which is perfect for my lattes. I enjoyed experimenting and learning all settings and now I know how to make my perfect coffee!
Loving it!
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jim93001_7822
Reviewed at:
influenster.com
Posted Oct 17, 2025
Excellent All-In-One Espresso Setup — Quiet, Styli
[This review was collected as part of a promotion.] I’ve been using the KitchenAid Semi-Automatic Espresso Machine with Burr Grinder for a few weeks now, and I’m honestly impressed. The built-in burr grinder is whisper-quiet compared to most machines, and the anti-static design keeps the counter surprisingly clean. The Smart Dosing knob makes it easy to dial in the righ...
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suzir15_727
Reviewed at:
influenster.com
Posted Oct 17, 2025
KitchenAid thought of everything, so you can focus
[This review was collected as part of a promotion.] KitchenAid blew me away with the experience of this semi automatic espresso machine. I finally am getting barista quality drinks at home. From the moment you open the box, you see thoughtful care in every detail. They’ve made every part of the process as clear as possible. The machine is designed with easy cleaning in ...
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momma_of_3_5737
Reviewed at:
influenster.com
Posted Oct 16, 2025
Sleek, Space Saving, Barista Making Expresso Machi
[This review was collected as part of a promotion.] The KitchenAid Semi Automatic Espresso Machine with Burr Grinder is a nice upgrade from my old coffee maker. It has a sleek, fully stainless steel design. The machine sits at 15” H x 13” W and has a depth of 11.” It takes up surprisingly little counter space and sits well under a kitchen cabinet. I have to admit I was ...
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jjdock_5983
Reviewed at:
influenster.com
Posted Oct 16, 2025
So convenient!
[This review was collected as part of a promotion.] This espresso machine is amazing. Easy to use directions and makes a wonderful cup of espresso and with the grinding process is so much nicer than others I have used. It’s not a loud machine and you can make it the exact way you want for each separate cup which is nice when you have company over. The overall taste is a...
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kayh55_6988
Reviewed at:
influenster.com
Posted Oct 16, 2025
A great machine with some small quirks!
[This review was collected as part of a promotion.] The ability to dial in the grind of your beans and get a good pull of espresso could not be easier! I have used other machines and getting this one tuned in is hands down the easiest I have used! The bean hopper is a good side and so is the water tank. I wish the drip tray was bigger, it feels like I am constantly havi...
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josephz5_5317
Reviewed at:
influenster.com
Posted Oct 16, 2025
Drink your espresso
[This review was collected as part of a promotion.] The KitchenAid semi automatic espresso machine with Berg grinder, has a nice brew, consistency, easy maintenance and ease cleanup. The grinding performance is awesome. Has different levels of grind.
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dollish_8622
Reviewed at:
influenster.com
Posted Oct 15, 2025
Highly customizable and consistent espresso machin
[This review was collected as part of a promotion.] After a few months of using this, I'm a big fan of how easy it is to fine tune the grind for a super consistent brew. There's lots of instructions in the manuals to help you figure out all the settings. I don't use the steamer frequently, but I don't have any complaints about it. The machine is easy to wipe down and th...
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someeri_8570
Reviewed at:
influenster.com
Posted Oct 15, 2025
Love it
[This review was collected as part of a promotion.] My husband and I absolutely love this machine. We use it literally every single day and cannot rave about it enough. Super user friendly but with awesome customizable settings. I love the pop up flag showing the drip catch tray is full so you don't accidentally make a mess. The noise level is completely reasonable for ...
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Mimi sng
Reviewed at:
kitchenaid.com.au
Posted Oct 15, 2025
Easy to use and very quiet
[This review was collected as part of a promotion.] Bought this last month. Very impressed with the machine. Much quieter than other brand. Very impressed with Milk frother is silky smooth. The grinder is easy to remove for cleaning. A bigger milk frothing jug would have been better.
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jaisonv_3791
Reviewed at:
influenster.com
Posted Oct 14, 2025
This makes awesome coffee.
[This review was collected as part of a promotion.] This espresso maker is almost perfect! It’s such great quality and if you spend time learning you can adjust pretty much everything. Once you get the hang of it and get the settings to your desired levels with great coffee grinder…you can make some consistently awesome coffee . Super easy to clean and and consistently ...
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block_5099
Reviewed at:
influenster.com
Posted Oct 13, 2025
KitchenAid Semi Automatic Espresso Machine with Bu
[This review was collected as part of a promotion.] I’ve always loved café-style drinks, but I’ll admit I was intimidated by espresso machines that looked like they belonged in a professional coffee shop. This one from KitchenAid has totally changed that. It feels approachable enough for beginners but still has enough control to keep things interesting once you get the ...
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jonathanh103_5663
Reviewed at:
influenster.com
Posted Oct 13, 2025
Loving My KitchenAid Espresso Setup!
[This review was collected as part of a promotion.] I’ve had the KitchenAid Semi-Automatic Espresso Machine with Burr Grinder for a little while now.
Customization Options:
What I really like is how easy it is to dial things in. You can adjust the grind size, shot amount, and milk froth just the way you want. I’ve been experimenting with different beans, and it’s been ...
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RobH2931
Reviewed at:
kitchenaid.com
Posted Oct 12, 2025
Terrible Product
I have had 2 of these machines and they haven't lasted 24hrs. They both leaked water out of the back tank ruining my floor. I would never purchase this machine again and if I could give it 0 stars I would. This has been the worst product I have purchased in my entire life.
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Response from Staples :
Hi. We apologize for your experience. Could you please email us at [email protected] with the model, serial number, and full address including postal code? Please include review ID #820554, so we can look into what happened. Thank you. - Teresa
KitchenAid Team, October 14, 2025