Customer Reviews for Eureka OmniVerse Upright Vacuum, Black (NEU800)
Eureka OmniVerse Upright Vacuum, Black (NEU800) is Out of stock
Item # : 24654982
Model # : EUNEU800
- Low Furniture Mode: Gives you extended access to hard-to-reach areas
- Crevice Mode: Versatile above floor cleaning for any surface
Price is $214.29
26 reviews
Most helpful positive review
Posted Nov 15, 2025
Finally a great Vacuum.
Made well. Great design. Powerful suction. We’ve gone through many vacuums include expense brands like Millie. This is better!
VS
Most helpful critical review
Posted Nov 18, 2024
Hard to vacuum
Good vacuum but very hard to push to vacuum unless the canister is all the way up, like you are going to vacuum under furniture. I didn't realize it was NOT self propelled. Already used it so I don't think I can replace it.
Jish
Verified Buyer
Reviewed at:
Eureka
Posted Nov 15, 2025
Finally a great Vacuum.
Made well. Great design. Powerful suction. We’ve gone through many vacuums include expense brands like Millie. This is better!
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smith27
Reviewed at:
Eureka
Posted Mar 27, 2025
An ok vacuum , lightweight.
Appreciate the light weight. for the price cord management could be easier and better. Getting the dust cup off feels weird.
Biggest con - using on carpets the vacuum has too much head swivel , the head moves left and right going in a straight line, pulling it back leans one way.
Biggest con - using on carpets the vacuum has too much head swivel , the head moves left and right going in a straight line, pulling it back leans one way.
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Response from Staples :
Hello Smith27. Thank you for posting your review on our Eureka OmniVerse Pet Upright Vacuum Quick Shift Technology. We are sorry to hear about the difficulty you are having with the unit. For further support with troubleshooting and guidelines, please contact us at [email protected].
Ashley B., April 1, 2025
Kath
Reviewed at:
Eureka
Posted Nov 18, 2024
Hard to vacuum
Good vacuum but very hard to push to vacuum unless the canister is all the way up, like you are going to vacuum under furniture. I didn't realize it was NOT self propelled. Already used it so I don't think I can replace it.
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Response from Staples :
Hello Kath. Thank you for posting your review on our Eureka OmniVerse Pet Upright Vacuum Quick Shift Technology. We are sorry to hear that the unit has been difficult to operate in your home. For further troubleshooting and guidelines, please contact us at [email protected].
Ashley B., November 20, 2024
LJinTX
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 13, 2024
The Best Multifunctional Upright Vacuum
Let me tell you, first off, I did receive the Eureka Omniverse to test out the product. HOWEVER, y'all. This vacuum does way more than I expected. This vacuum does it all. You can move the canister up or down whichever you prefer or need without having to stop or change anything. A simple click of a button. It is extremely lightweight for its deep suctioning power. With...
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Response from Staples :
Hello LJinTX. Thank you for posting your review on our Eureka OmniVerse Vacuum Cleaner. We are happy to hear that you are satisfied with the performance and multifunctional features of your unit. Have a great day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 15, 2024
Momof3girls
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 10, 2024
The vacuum of my dreams!
I've finally found the vacuum of my dreams! This Eureka OmniVerse is lightweight, but powerful! I have three daughters with long hair, so I really appreciate the anti-tangle brush roll. I love that the canister converts to a handheld vac. I also love the pet hair/stair tool, the extra long crevice tool, and the vacuum's "headlights". Another cool feature is that you can...
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Response from Staples :
Hello Momof3girls. Thank you for posting your review on our Eureka OmniVerse Vacuum Cleaner. We're delighted to hear that you are loving the the design and powerful suction performance of your unit. Have a good day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 15, 2024
Zena
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 10, 2024
I'm in love with this vacuum!
I received the OmniVerse Eureka from BzzAgent in exchange for my honest opinion. When I opened the box the vacuum was protected & packed very well. It came in separate pieces so you do have to assemble it. It was very easy to put together & took me about 5 mins. It comes with a long cord which is a plus. There's two buttons for easy switch between vacuuming floors or ca...
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Response from Staples :
Hello Zena. Thank you for posting your review on our Eureka OmniVerse Vacuum Cleaner. We're happy to hear that you are enjoying the cleaning performance and different features of the vacuum cleaner. Have a great day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 15, 2024
Mamamichelley
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 8, 2024
Super Powerful!
With my kids and their friends plus a cat and a dog running around the house all day every day I needed a vacuum cleaner that actually worked. The OmniVerse does not disappoint. I usually run a robot vacuum every day thinking it was doing a good job. However, after using my new vacuum I realized how much dirt was left behind by the robot. The suction power of the eureka...
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Response from Staples :
Hello Mamamichelley. Thank you for posting your review on our Eureka OmniVerse Vacuum Cleaner. We're delighted to know that you're impressed with the vacuum's suction capabilities and that it's fulfilling your daily household cleaning needs. Have a good day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 15, 2024
Andrea
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 6, 2024
maneuvers very well, picks up everything
I've been using this vacuum for a few weeks now and I've been pleased. I have vinyl floors but rugs in a few areas. This vacuum is able to pick up everything on both surfaces. It took a bit to get used to because it maneuvers differently than my previous vacuum but after a few uses it was fine and I actually think it maneuvers quite well. I like the concept that it can ...
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Response from Staples :
Hello Andrea. Thank you for taking the time to post your review on our Eureka OmniVerse Vacuum Cleaner. We are happy to hear that you are enjoying the multi-surface cleaning performance and features of the vacuum. Have a good day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 9, 2024
DominiqueMoore8
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 5, 2024
My new favorite vacuum
I recently tested the Eureka OmniVerse and found it surpasses other vacuums I've tried. Its multi-surface cleaning capability, user-friendly design, and adjustable height settings make it stand out. Owning the OmniVerse means enjoying efficient cleaning with excellent suction power and easy maneuverability. Yes, I would buy this product, given its durability and competi...
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Response from Staples :
Hello DominiqueMoore8. Thank you for posting your review on our Eureka OmniVerse Vacuum Cleaner. We are happy to hear that you are enjoying the multi-surface cleaning performance and features of the vacuum. Have a good day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 9, 2024
Cassie
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 4, 2024
Fantastic Vacuum!
I highly recommend this vacuum cleaner, especially for pet owners. As a cat owner with a long-haired cat who sheds constantly, I find this vacuum fantastic at picking up pet hair. It's so effective that it makes it seem like I hardly own a cat at all. The attachment with the vacuum makes hard-to-reach places a breeze to clean, and the vacuum is super lightweight, making...
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Response from Staples :
Hello Cassie. Thank you for posting your review our Eureka OmniVerse Vacuum Cleaner. We're delighted to hear that you're loving suction performance and features of your cleaner. Have a good day. - Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 9, 2024
Mom of many
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 4, 2024
Multi Surfaces with ease!
I love this vacuum, it's really versatile and easy to use! It got my pet hair up better than the Kenmore I currently own! I don't have to change heads for floor surfaces either as I have hardwood and carpets. It's easy to empty out as well, no more bags!
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Response from Staples :
Hello Mom. Thank you for posting your review our Eureka OmniVerse Vacuum Cleaner. We're delighted to hear that you're pleased with its easy operation and performance. Have a good day. - Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 9, 2024
Macie K
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 2, 2024
Great Vacuum!!
I received this vacuum as a sample and I was pleasantly surprised by its quality. The vacuum comes with several attachments to best suit. Your vacuuming needs. The best part about the vacuum is that it's adjustable so that you can reach hard to reach places like under the bed and under dressers and the couch. The only downside to this vacuum is that it has a cord I woul...
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Response from Staples :
Hello Macie. Thank you for posting your review our Eureka OmniVerse Vacuum Cleaner. We are delighted to hear that you are pleased with the performance of your cleaner. We appreciate your feedback. Have a good day. -Eureka Customer Support (BBB A+ Accredited Business).
eurekapwr, February 9, 2024
Mrbueno1
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Feb 1, 2024
Excellent suction power
If you are in the search of an excellent vacuum this is it. The Eureka's OmniVerse vacuum is gorgeous and has such a unique design with all the perfect features and accessories you will ever need. This product is all you need to get an amazing deep clean with powerful suction, from your carpet to hardwood floors this will get the job done picking up every dust particle....
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Response from Staples :
Hello Mrbueno1. Thank you for taking the time to review our Eureka OmniVerse Vacuum Cleaner. We are delighted to hear that you are loving the deep suction performance and design of your cleaner. Have a good day!-Eureka Customer Support (BBB A+ Accredited Business).
eurekapwr, February 9, 2024
Jo
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Jan 30, 2024
This is the one
Eureka kindly gave me this vacuum for free so that I could review it, however this vacuum is the one I didn't know I needed. I love how the rotating floor brush swivels into corners with ease. The lightweight canister comes off with one finger and the 30-foot cord is a game changer. I used to have to plan out where and how many times I would have to plug and unplug my o...
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Response from Staples :
Hello Jo. Thank you for taking the time to review our Eureka OmniVerse Vacuum. We are delighted to hear that you pleased with the performance and operation features of your unit. Have a good day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 2, 2024
Gene
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Jan 30, 2024
Light and powerful vacuum
This vacuum is powerful, I'll give it that. Fairly quiet as far as vacuums go. Easy to move around and use. The stair attachment works well. The pet hair attachment works well, but it still has difficulty with long human hair. The only two complaints are that there is no place to store or attach the extension hose or pet/stair tool. And I would love it better if it were...
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Response from Staples :
Hello Gene. Thank you for taking the time to review our Eureka OmniVerse Vacuum. We appreciate you sharing your feedback with us. We are happy to hear that you are satisfied with the performance of your unit. Have a good day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 2, 2024
PJL
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Jan 29, 2024
One word to describe this vac...awkward
I prefer the Eureka brand of vacuums so I was excited to try this. I have two dogs so there is lots of hair to vacuum up daily! I am going to do my review in pros and cons. Pros: Super easy to assemble, pieces snapped together and only two screws are required. Just 5 easy steps. 30 Foot long cord makes it super easy to clean my entire first floor without changing outlet...
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Response from Staples :
Hello PJL. Thank you for taking the time to post your review on our Eureka OmniVerse Cleaner. We appreciate your feedback regarding the cleaner's operation. We are sorry to hear about the challenges you've encountered while using the cleaner. We would like to work with you to have the issue resolved, please contact us at [email protected] Customer Support (BBB A+ Accredited Business)
eurekapwr, February 2, 2024
Kendra
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Jan 28, 2024
Not perfect but I would be happy with this purchase!
Easy assembly, excellent pet hair tool, great functions like being able to pull up the motor area and reach underneath furniture. Useful area to store crevice and dust tool, lightweight. Only downsides were that with the carpet mode, my carpet was bunching underneath the vacuum instead of a seamless glide. This may be due to my carpet being thin but it didn't happen wit...
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Response from Staples :
Hello Kendra. Thank you for taking the time to post your review on our Eureka OmniVerse Cleaner. We appreciate your feedback. For further guidelines and handling concerns, please contact us at [email protected]. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 2, 2024
TidyHouse
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Jan 28, 2024
Amazing for Pet Hair
Thank you, Eureka kindly gifted me this Omniverse Vacuum for free so I can review it. This vacuum is amazing for pet hair. I live in an apartment with mainly carpet and the Omniverse picked up pet hair that my other vacuum missed. For the size of the vacuum it is slightly on the heavier side and seem to have some drag when vacuuming on carpet. It also has a under furnit...
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Response from Staples :
Hello TidyHouse. Thank you for taking the time to post your review on our Eureka OmniVerse Cleaner. We appreciate your feedback. It's great to hear that you are satisfied with the cleaner's performance. Have a great day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 2, 2024
Sam
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Jan 25, 2024
Worth the purchase!!
This was sent to me to leave a review. This vacuum is much more powerful than I expected for being on the smaller side. I absolutely love the removable canister and the upholstery attachment. The LED lights help to see any mess you may have missed. It has been AMAZING with all the dog hair I have in my home. This is definitely worth the purchase. You won't regret it!
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Response from Staples :
Hello Sam. Thank you for posting your review on our Eureka OmniVerse Vacuum Cleaner. We are happy to hear that you are enjoying the performance and design of the cleaner. Have a good day!- Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, January 30, 2024
Kip
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Eureka
Posted Jan 25, 2024
I would recommend this product
I love how this product picks up everything on my my carpets even the thick carpet an thin carpets and how you can detach the canister an vacuum tight spaces, the only down side is emptying the canister because the cord gets in the way.
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Response from Staples :
Hello Kip. Thank you for posting your review on our Eureka OmniVerse Vacuum Cleaner. We are delighted to hear that you are pleased with suction operation of your cleaner. Have a great day. -Eureka Customer Support (BBB A+ Accredited Business)
eurekapwr, February 2, 2024