Customer Reviews for Dyson V15s Detect Submarine Cordless Vacuum, Bagless, Yellow/Nickel (473814-01)

Thank you for sharing your experience. We are truly sorry that the latest model has not met your expectations, especially in comparison to your previous Dyson product that served you well for a decade. We understand how frustrating it can be when a trusted upgrade does not deliver the usability or performance you were hoping for. Your feedback is important to us, and we take it seriously as we continue to refine our products. If you are open to it, we would be glad to explore any specific concerns or usability issues you have encountered, whether through troubleshooting support or guidance on optimizing the device’s features. Please reach out to our chat or voice support team, and we will do our best to assist you. We sincerely appreciate your time and input, and we remain committed to enhancing your experience with our technology.

Thanks for your review. It’s good to hear the vacuum itself performs well, but your experience with the wet vac attachment highlights some real usability issues. If reattaching it is that difficult and the cleaning results aren’t up to par, it’s understandable that it feels like a letdown. Feedback like this is important for improving accessory design and overall value. Feel free to reach out to our support team! https://www.dyson.com.au/dyson-support

Thank you for your review of the Dyson V15s Detect Submarine. We’re pleased to hear you’re enjoying the powerful performance and the added benefit of wet cleaning. Your feedback on the dust collection chamber and handling is appreciated and will be shared with our dedicated team.

Thank you for sharing your feedback. We are pleased that your previous Dyson vacuum served you well, and we appreciate your continued confidence in our products. We regret that your new model has not delivered the standout performance you were expecting. While it is encouraging to know it is picking up debris, we understand that a deeper sense of cleanliness is essential to feeling satisfied with your purchase. If you are open to it, we would be glad to explore ways to enhance your experience, whether through optimizing cleaning modes, adjusting attachments for specific surfaces, or reviewing your setup to ensure peak performance. Please reach out to our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson. We appreciate your input and look forward to supporting you further.

Thank you for sharing your detailed and thoughtful feedback. We are pleased to hear that the vacuum’s core functionality and innovative features, especially the fluffy optic head, have exceeded your expectations and enhanced your cleaning routine. Your enthusiasm for that attachment is truly appreciated, and we are glad it has made such a positive impact. We regret, that the mopping head did not meet the same standard. The streaking, leakage, and limited maneuverability you described are not the experience we aim to deliver, particularly at a premium price point. We also acknowledge your concerns regarding battery life, the weight and balance in handheld mode, and the impact of certain attachments on delicate flooring. These are valuable insights, and we sincerely apologize for any inconvenience caused. If you are open to it, we would appreciate the opportunity to explore potential solutions, whether that involves usage guidance, reviewing accessory compatibility, or discussing other possible resolutions. Please contact our chat or voice support team, and we will be ready to assist you. Your experience is important to us, and we remain committed to improving it. Thank you again for taking the time to share your feedback.

Thank you for your review! We're glad to hear you're enjoying the vacuum’s performance and battery life. We appreciate your feedback on the wash function and design, it’s valuable and will be shared with our team.

Thank you for your review. We appreciate your feedback on the V15 Detect Submarine. If you'd like to discuss this further or would like to learn about our current vacuum models which use an on/off switch rather than a trigger please contact our support team here: www.dyson.com.au/dyson-support

Thanks for the great feedback. We’re glad to hear the Dyson V15s Detect Submarine is already making a strong impression on your carpets and hard floors. Hope the wet vac feature impresses just as much when you try it out.