Customer Reviews for Netgear Nighthawk 802.11be 12000Mbps Tri-Band MU-MIMO WiFi 7 Gaming Router, Black (RS500-100NAS)
Netgear Nighthawk 802.11be 12000Mbps Tri-Band MU-MIMO WiFi 7 Gaming Router, Black (RS500-100NAS) is New at Staples
Item # : 24670187
Model # : RS500-100NAS
- Wi-Fi 7 (802.11be) wireless standard with a data transfer rate of up to 12,000 Mbps
- Operates on tri-band wireless frequencies: 2.4 GHz, 5 GHz, and 6 GHz
Price is $472.49
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346 reviews
Most helpful positive review
Posted Nov 10, 2025
Great router
This router was exactly what I needed- speed and coverage are great
VS
Most helpful critical review
Posted Nov 7, 2025
Returned router
Was too difficult to setup. R7900 - Nighthawk X6 AC3000 Tri Band WiFi Gigabit Router was plug and play - much better!
Mary
Reviewed at:
netgear.com
Posted Nov 10, 2025
Great router
This router was exactly what I needed- speed and coverage are great
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CinBear
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
netgear.com
Posted Nov 9, 2025
Big Improvement to my home
I was skeptical at first but was blown away by how this router changed my wifi in the house. My house is 3100 square feet with two levels and one router covers the entire home. I've had many devices in the corner of my home that cannot connect for months.But with this, everything works, it just works
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Richard0503
Reviewed at:
netgear.com
Posted Nov 7, 2025
Returned router
Was too difficult to setup. R7900 - Nighthawk X6 AC3000 Tri Band WiFi Gigabit Router was plug and play - much better!
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Response from Staples :
Hi Richard0503,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had trouble installing your RS500 and have already returned it. When experiencing trouble during installation, we recommend visiting this resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you decide to repurchase the RS500 or any other NETGEAR product and have any issues, please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
November 10, 2025
Reviewed at:
netgear.com
Posted Nov 7, 2025
Powerful
Our new NETGEAR router is much faster than our old router. It also reaches every nook
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djh Colorado
Reviewed at:
netgear.com
Posted Nov 6, 2025
App not working on my phone. Can't connect to internet?????
Could set up via my smartphone. Speed is fantastic.
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Mike Jay
Reviewed at:
netgear.com
Posted Nov 6, 2025
Nighthawk RS500
NETGEAR Nighthawk BE12000 Wi-Fi 7 Router (RS500). Followed the instructions and the Router was up in running in a few minutes. I really like the product because it connected to the devices I had on my previous NETGEAR Nighthawk Router. Had this device for a week now, and things are running pretty good.
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KM
Reviewed at:
netgear.com
Posted Nov 4, 2025
Router
WOW, internet with no cables! Witchcraft I tell you
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Reviewed at:
netgear.com
Posted Nov 4, 2025
Awesome!
This thing is a beast. I have 15 sonos, 4 TVs, Apple TVs, Google Cameras, you name, we have it and its getting wifif to all of them, no mesh needed in 3,000 ft house.
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Tony Ryan Mitchell
Reviewed at:
netgear.com
Posted Nov 3, 2025
Awesome Router
So far this has been an awesome router. Extremely fast and so far reliable.
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AJ Johnson
Reviewed at:
netgear.com
Posted Nov 3, 2025
Nighthawk RS500
Great replacement router for my original Nighthawk. Easy to connect and works great. Updating original router of 12 years with no problems. Definitely recommend Nighthawk!
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Deb H
Reviewed at:
netgear.com
Posted Nov 3, 2025
Improved
Everything seems to show much improvement. Installation was easy. I didn’t need any assistance.
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Mark LeMaire
Reviewed at:
netgear.com
Posted Nov 2, 2025
Kaplan Barndominium Wifi
Installation was incredibly easy and setup very good. Check signal strength out in shop area and work very well….have a tv and stereo that streams from router and is 40’ away and through wood wall and both worked very good with good internet speed. Works well from Starlink system.
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Larry Harvey
Reviewed at:
netgear.com
Posted Nov 2, 2025
Great router
Upgraded with this router and it Haskell been great.
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Reviewed at:
netgear.com
Posted Oct 31, 2025
Stable and Fast
Set up was a breeze and I was really thrilled when it was a substantial boost to our bandwidth compared to the Spectrum provided router. I went from about 200 mbps to around 900-1200 in some cases. The router spectrum provided always had issues, but this one has been rock solid.
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Linda W
Reviewed at:
netgear.com
Posted Oct 31, 2025
Best Router
This is the best high-speed router I have ever used. Highly recommend this product.
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GiggleBit
Reviewed at:
netgear.com
Posted Oct 30, 2025
Good bang for the buck
Great so far. One laptop keeps losing connectivity but probably not the router. 6G not that stable on the iPhone. I’m sure they have a ways to go on that one.
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Chris C
Reviewed at:
netgear.com
Posted Oct 30, 2025
Fast no issues
So far this router is fast and no issues. App is great too.
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Reviewed at:
netgear.com
Posted Oct 29, 2025
Good features, Web GUI needs work
I like the new features especially the Protection Engine. We've been hit with several DOS Attacks lately.
The Web GUI could use some work. On the Access Control page the lists for
The Web GUI could use some work. On the Access Control page the lists for
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Charissa Beard
Reviewed at:
netgear.com
Posted Oct 29, 2025
satisfied
I have a few devices that I cannot get connected. Have not tried calling support yet.
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Response from Staples :
Hi Charissa,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS500. Nighthawk WiFi 7 router WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, you must connect them to a network with a lower level of encryption. For more information, please visit the following resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
If you're still experiencing any issues, please reach out to us at [email protected] — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
October 29, 2025
Reviewed at:
netgear.com
Posted Oct 29, 2025
Great product
Easy to set up and has great systems to protect your wifi
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