Customer Reviews for Nespresso Vertuo Pop+ Coffee & Espresso Machine Combination, Black (ENV92BAE)
Item # : 24670315
Model # : ENV92BAE
With five cup sizes, from Espresso to Alto and Cold Brew style coffee, simply choose your Vertuo pod, pop it in, and you’re away at the touch of a button.
- SIGNATURE COFFEES AND ESPRESSOS: Vertuo Pop+ offers a variety of coffee formats in 5 sizes, including 5, 8, 12oz coffees, as well as single and double espressos brewed hot or over ice.
- AEROCCINO MILK FROTHER INCLUDED:Â The Nespresso Aeroccino3 provides smooth hot or cold milk frother for your cappuccinos and lattes in a few seconds with one touch.
Price is $172.99
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Over 30
This item will be discontinued soon. A suggested replacement is available.
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2066 reviews
Most helpful positive review
Posted Apr 11, 2026
Great size
This is our 2nd machine- we had one of the original ones. This one is so much more counter space friendly. Easy to use and sooo yummy
VS
Most helpful critical review
Posted Apr 11, 2026
Do not buy - product does not last
My wife received this product as a Christmas present. It is now April and the machine will no longer makes a cup of coffee. We have followed the instructions regarding cleaning, descaling, etc., and nothing works. The machine is now a boat anchor.
This product is electronic garbage.
This product is electronic garbage.
Tony
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 11, 2026
Great size
This is our 2nd machine- we had one of the original ones. This one is so much more counter space friendly. Easy to use and sooo yummy
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Disappointed
Reviewed at:
Nespresso USA
Posted Apr 11, 2026
Do not buy - product does not last
My wife received this product as a Christmas present. It is now April and the machine will no longer makes a cup of coffee. We have followed the instructions regarding cleaning, descaling, etc., and nothing works. The machine is now a boat anchor.
This product is electronic garbage.
This product is electronic garbage.
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Response from Staples :
We appreciate your feedback. This is not the Nespresso experience we wished for you. Please give us a call at, 800.562.1465, we're available 24/7 to assist you and offer a lifetime of troubleshooting assistance. All Nespresso machines come with at least a one-year warranty. We look forward to speaking with you.
Nespresso USA, April 13, 2026
Kira9
Reviewed at:
Nespresso USA
Posted Apr 10, 2026
Very Finniky
I have had my Nespresso for a year and it worked good in the beginning, but now I am constantly having to fix it. When I open it the pod does not automatically go into the disposal anymore and I have to take it out. Every other day it starts making a noise and flashing red. I have ran rinse cycles like the directions have said and it will work for a day or two before it...
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Response from Staples :
Thank you for your review, Kira. We're certainly disappointed to hear this, and we appreciate your honest feedback. Our machines are expected to perform well for years to come. On occasion, issues can occur, which is why we offer both, in and out of warranty repair or replacement as needed and lifetime troubleshooting service. Please call us at 800-562-1465 to escalate your concerns and speak with a machine expert.
Nespresso USA, April 10, 2026
Emil
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 9, 2026
Compact size and compatible with many pods
I bought this as a gift for my office and everyone loves it. I love that it is compatible with the 12 oz pods.
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HannahB
Reviewed at:
influenster.com
Posted Apr 9, 2026
Lovely!!
I love my Nespresso coffee machine. I clean it regularly and it brews the most rich and delicious coffee. It is noisy, but the smell of the coffee is amazing.
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Kmack81
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 8, 2026
Excellent coffee!!
This machine makes the best cup of coffee I have had at home in a long time and I love the fact that it is purple!!
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Brittsarxo
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 7, 2026
The best!!
Have had my machine for over 8 years. Finally bought my sister one (who is now a full time wedding planner) and I have converted her to a Nespresso fan!!!
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Arkadiusz
Reviewed at:
Nespresso USA
Posted Apr 7, 2026
Excellent machine. Love it. Makes good and tasty coffee.
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Victoria
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 6, 2026
Awesome taste and great functionality
I bought it less than a month ago, it’s so awesome and such an upgrade to my coffee. Takes less than about 5 minutes and it’s just such an awesome machine tastes delicious
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Beba
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 6, 2026
Great coffee
This machine has been making me the best coffees ever
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Cisco Kid
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 4, 2026
Love it!
This is our second Nespresso and let me tell you, I love every bit of it! Smaller version for more counter space, but same taste!
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Sal
Reviewed at:
Nespresso Canada
Posted Apr 4, 2026
Not a great model
Was gifted to us last year and it's now has a defective button and leaks water. I would avoid this model at all costs.
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Response from Staples :
We’re sorry your Vertuo Pop+ machine is experiencing difficulties, and we apologize for the inconvenience caused, Sal. As a valued member of the Nespresso Club, be sure you benefit from lifetime troubleshooting at no cost. We invite you to call our toll-free number, 1.855.325.5781, to speak with a machine specialist. We’re confident we’ll be able to provide a solution, so you can continue enjoying your coffee. Thank you for your time and patience!
Nespresso Canada, April 4, 2026
Beth
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 3, 2026
Size is big pro but small con
The new, smaller size is great! However, even your travel mugs don't fit indeed the brewing mechanism. We have to brew coffee in large short mugs and transfer.
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Sylvis88
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 3, 2026
Nice and bright!
I bought this to use in our travel trailer, I love the color and small size.
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Neil
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 3, 2026
Happy with our new Vertuo Pop+
Our original Vertuo was starting to conk out (but it lasted us a solid 7 years and 3 moves!), so we decided to get the sleeker Vertuo Pop+. It looks great. Fairly quiet. But the downside of the sleekness is limited space for the disposal bin for the pods. The disposal bin also gets a tiny bit of liquid in there from the pods. Slightly annoying, but not a deal breaker. W...
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Skip
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Nespresso USA
Posted Apr 2, 2026
I refuse to go without Nespresso
This is my second Vertuo Pop+. After a storm and electrical surge deemed my original one needing replaced. I loved the quality of the machine and freshness of coffee. I never enjoyed decaf before Nespresso, now I look forward to it late in the afternoon. So many kinds to try and a machine that is easy to use and integrated with the app is a plus. Nespresso is a well ru...
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Patrice
Reviewed at:
Nespresso Canada
Posted Apr 2, 2026
Great feature but coffee not hot enough!!
I bought the Vertuo Pop + Beige machine on Feb 19, 2026 to upgrade from the original Nespresso to Vertuo coffee selection. Mainly for the option to have bigger coffee.
I am disappointed with the machine as it only brews warm coffee.
I should have read review prior to invest in the Vertuo line.
I am disappointed with the machine as it only brews warm coffee.
I should have read review prior to invest in the Vertuo line.
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Response from Staples :
We regret learning that you’re unsatisfied with the temperature of your coffee, Patrice, and we thank you for your feedback. Our Vertuo line brewing systems, including the Vertuo Pop+, operate at the correct water temperature, quantity and pressure for each blend design to deliver our quality promise in the cup and not burn the coffee grinds. Although it cannot be increased manually, here are some tips to get a hotter coffee:
— Connecting to Wi-Fi will ensure your device receives the latest updates.
— Use a cup of the size of your preparation. Using a larger cup will cool the mixture faster.
— Clean the extraction chamber frequently (once a week). The cleaning will take approximately 5 minutes and you will find the instructions in your user manual. We hope this will help. Cheers!
Nespresso Canada, April 2, 2026
Lenny G
Reviewed at:
Nespresso USA
Posted Apr 2, 2026
The coffee does not come out hot Itleakedon the bottom. My old machine was better. But it broke
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Response from Staples :
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Nespresso USA, April 2, 2026
Kerry
Reviewed at:
Nespresso Canada
Posted Mar 30, 2026
Brew hub
Machine is great, love the small size, perfect for two.
Gold accents raise the bar to luxury.
Gold accents raise the bar to luxury.
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Response from Staples :
We appreciate you taking the time to share your impressions, Kerry! It’s wonderful to know that your machine fits seamlessly into your space and enhances your coffee moments with its refined design. We wish you many more enjoyable cups ahead. ☕
Nespresso Canada, April 1, 2026
Court
Reviewed at:
Nespresso USA
Posted Mar 26, 2026
Not a fan
Way more of a hassle than it’s worth. First the pods are so expensive. So I found a kit to refill my own but they cause the machine to clog. I now have to rinse it almost everyday but I use it. Not worth it for the money.
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Response from Staples :
We're sorry you did not enjoy the Nespresso experience, Court. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Nespresso USA, March 26, 2026