Customer Reviews for Bestar Nebula 65W Queen Murphy Bed, Space-Saving Wall Bed, White (25184-17)
Bestar Nebula 65W Queen Murphy Bed, Space-Saving Wall Bed, White (25184-17) is New at Staples
Item # : 24671125
Model # : 25184-17
The Bestar Nebula 65W Queen Murphy Bed presents an ideal solution for creating a multipurpose room with traditional style. Whether you need to save space in a small apartment or want a practical guest bedroom to host the occasional visitor, this queen wall bed is guaranteed to make a great addition to your home.
- To avoid risk of injury, bed must be installed to wall and floor structure by a professional or qualified person; two people are required for assembly
- Installation requires attachment to wood studs or masonry, removal of the baseboard, and drilling into the floor (if disassembly is required, holes may be covered with baseboards 0.5 inches or thicker); all necessary hardware is included
Price is $1,703.59
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67 reviews
Most helpful positive review
Posted Dec 16, 2024
Spare bed
Finally received the bed thankfully just before Christmas it took two men eight hours to do and it looks awesome in the bedroom and it does make the room look great. Can hardly wait for company to come to use it.
VS
Most helpful critical review
Posted Mar 20, 2025
It's not worth the price
Every panel was chipped severely, rust in the threaded holes, paint was chipped off and exposed metal. Find a different brand because you don't need to waste your money on this terrible quality. I have pictures of everything but the site won't allow them to upload.
Mj
Reviewed at:
Bestar
Posted Mar 20, 2025
It's not worth the price
Every panel was chipped severely, rust in the threaded holes, paint was chipped off and exposed metal. Find a different brand because you don't need to waste your money on this terrible quality. I have pictures of everything but the site won't allow them to upload.
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Response from Staples :
We are so sorry to hear that there are damaged and rusted parts to your Queen Murphy bed! We never want anyone to have a unit that is damaged, so please keep an eye out for an email from our customer service team requesting the photos and list of the parts that are damaged.
March 20, 2025
Mimi H.
Reviewed at:
Bestar
Posted Dec 30, 2024
This bed is good quality
[This review was collected as part of a promotion.] This bed is good quality and it will help us use our extra bedroom in a way that fits our current needs.
The bed came in 4 separate shipments over 1 and half weeks.
The packages started to arrive a week after expected arrival date.
I was disappointed initially due to the fact that we could not use it while our guest...
The bed came in 4 separate shipments over 1 and half weeks.
The packages started to arrive a week after expected arrival date.
I was disappointed initially due to the fact that we could not use it while our guest...
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Response from Staples :
Dear Mimi, we apologize for the delay in the delivery of your bed and understand the inconvenience this may have caused. Rest assured, we are here to assist you with any further assistance needed to ensure your satisfaction.
December 31, 2024
Debrah C.
Reviewed at:
Bestar
Posted Dec 16, 2024
Spare bed
Finally received the bed thankfully just before Christmas it took two men eight hours to do and it looks awesome in the bedroom and it does make the room look great. Can hardly wait for company to come to use it.
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Response from Staples :
Hello Debrah! Thank you for sharing your experience with us. We're so glad to hear that the bed arrived just in time for Christmas and that you love how it looks in your bedroom. We hope your guests enjoy it as much as you do!
Bestar, December 17, 2024
Robert C.
Reviewed at:
Bestar
Posted Dec 14, 2024
very happy with the product,
very happy with the product, some instruction missing or not clear but overall very well designed
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Response from Staples :
Hello Robert, thank you for your positive feedback! We appreciate your kind words and are glad to hear you are happy with the product. We will ensure to improve the instructions for a better experience in the future.
Bestar, December 16, 2024
Tom A.
Reviewed at:
Bestar
Posted Nov 30, 2024
Poor build quality and assembly instructions
I reviewed many on line assembly instructions from bestar and they were outdated for my model, so I relied on the instructions provided with the kit. The instructions were very difficult to follow and complicated. Also the build quality of the bed is poor and cheap looking. Regret purchasing this bed. However it is assembled and on my wall, I hope it lasts!
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Response from Staples :
Thank you for your feedback, Tom. We apologize for any inconvenience you experienced with the assembly instructions and build quality. We will take your comments into consideration for future improvements.
Bestar, December 4, 2024
John H.
Reviewed at:
Bestar
Posted Oct 24, 2024
Can't wait to sleep
Haven't slept in it, but it looks fanastic after 5 hours work. Thank you
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Response from Staples :
Thank you, John! We're thrilled to hear that the 65W Queen Murphy Bed looks fantastic in your space after all your hard work assembling it. Hopefully, it’ll be just as comfortable as it looks when you get the chance to sleep in it. If you ever need anything, we’re here to help—enjoy your new bed!
Bestar, October 28, 2024
Cynthia M.
Reviewed at:
Bestar
Posted Sep 22, 2024
Quality bed
[This review was collected as part of a promotion.] Bed quality is good for the price. Metal frame and structure very good.
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Response from Staples :
Thank you for your review! We're pleased to hear that you're happy with the quality and sturdy structure of your 65W Queen Murphy Bed. It’s great to know you're finding it to be a good value for the price. If you have any other feedback or need assistance, feel free to reach out—we're always here to help!
September 23, 2024
Peter S.
Reviewed at:
Bestar
Posted Sep 15, 2024
Great bed
Watched the assembly video and followed the instructions carefully. It takes two to assemble but it went smoothly, took about 4-5 hours.
Very happy with the result.
Very happy with the result.
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Response from Staples :
Thank you, Peter, for your review of the 65W Queen Murphy Bed! We're delighted to hear that the assembly process went smoothly and that you’re happy with the result. It's great that the video and instructions were helpful, and we appreciate the time and effort you put into the assembly. If you ever need further assistance, don't hesitate to reach out. Enjoy your new bed!
Bestar, September 16, 2024
Dave S.
Reviewed at:
Bestar
Posted Aug 26, 2024
Satisfied.
It’s okay for the price
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Response from Staples :
Thank you for your feedback! I’m glad to hear that you find the Nebula 65W Queen Murphy Bed satisfactory for the price. We appreciate you sharing your thoughts and are pleased that it meets your expectations.
Bestar, August 27, 2024
Mike M.
Reviewed at:
Bestar
Posted Jul 17, 2024
Disappointing
[This review was collected as part of a promotion.] Poor quality, not to the same standard as the Bestar desks.
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Response from Staples :
Thank you for your feedback. We're sorry to hear that our product did not meet your expectations, especially in comparison to Bestar desks. We take quality concerns seriously and are committed to improving our products. If you have any specific issues or further details to share, please contact our customer service team. We appreciate your input and hope to better serve you in the future.
July 23, 2024
Tim
Reviewed at:
Bestar
Posted Jun 13, 2024
It's a big job to assemble but looks and works great. Most tasks only need one person but there are a few that definitely need a helper for.
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Hanne B.
Reviewed at:
Bestar
Posted Jun 13, 2024
My husband put it together
My husband put it together in 2 days. However he had a few times undo parts because of the instructions.
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Reviewed at:
Bestar
Posted Jun 13, 2024
Managed to put most of this together on my own, did have to call my partner in a couple times, but otherwise pretty easy to set up. Although I would recommend following the instructions and doing it with two people... Probably end up with less dings than I did lol. The Murphy bed itself is great, perfect addition to my home office. Only negative comment is that I had tw...
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Jennifer A.
Reviewed at:
Bestar
Posted Jun 13, 2024
(This review was collected as part of a promotion.) The bed is great! My only issue was with the supplier. They forgot to send two critical parts for assembly, which ended up delaying use for a few weeks. Super inconvenient. Luckily we received the second part we discovered missing just before Christmas when our guests were coming.
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Jonathan W.
Reviewed at:
Bestar
Posted Jun 13, 2024
Very pleased with the product.
Very pleased with the product. Instructions were good and assembly was easy following the instructions. One handle was broken but a replacement was sent and the Murphy Bed looks good.
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Melanie B.
Reviewed at:
Bestar
Posted Jun 13, 2024
Perfect fit, looks great and
(This review was collected as part of a promotion.) Perfect fit, looks great and lifts easily. Would suggest adding a small lifting shelf to prevent small items from falling behind the wall and mattress, hard to reach. And also colored stickers to hide screw heads at the top of the unit. Overall, happy with this purchase!
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Eric F.
Reviewed at:
Bestar
Posted Jun 13, 2024
Great quality and Easy to install
(This review was collected as part of a promotion.) It is a very heavy package which came on a double shipping pallet in three boxes. Make sure that you have a larger laydown area to unbox and a helper as there are many steps that do require two people. Take your time with the assembly, we took a full 10 hours carefully following step by step. Everything worked as per t...
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Paolo C.
Reviewed at:
Bestar
Posted Jun 13, 2024
I must say that I
(This review was collected as part of a promotion.) I must say that I am very impressed, from the shipping to the packaging and quality of materials including the hardware and simplified instructions.
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bareluk
Reviewed at:
Bestar
Posted Jun 13, 2024
Extremely difficult to install in a condo
We purchased a Cielo and a Pur murphy bed in the past. This review is for the Nebula murphy bed, by comparison. We got the Nebula this time and I can guarantee that if this was the first model we bought, that would have been the only purchase we made. We would have never been repeat customers. While the other models were fast and easy to install, the way this one anchor...
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Christopher
Reviewed at:
Bestar
Posted Jun 13, 2024
Simple, looks great and good price! Took us 8 hours to build but worth it.
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