Customer Reviews for Garmin Bounce 2 Kids Smartwatch, GPS, 43mm, Light Purple Silicone Band (010-03399-01)
17 reviews
Most helpful positive review
Posted Jan 16, 2026
Perfect for our family
Got this a gift for our preteen. It’s perfect! Just enough to keep in contact with a busy family life but does not add to screen time. Easy to use and set up. Wish we had gotten it sooner.
VS
Most helpful critical review
Posted Jan 8, 2026
Time lag between messages
I gave this to my daughter for Christmas and we have had nonstop problems with it. There is a significant lag time, if the messages come through at all.
44Harry
Reviewed at:
Garmin
Posted Jan 17, 2026
It’s fine, not great
First, the app is terrible and not user friendly - using the text app would be a significant step up. Second, the watch could learn something from Apple - it’s not user friendly or simple to use. Last, I would expect Garmin location to be accurate but it’s about three houses off most of the time.
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BRoote
Reviewed at:
Garmin
Posted Jan 17, 2026
Pretty good- give it time
A few kinks with calling but was easy to set up and link to app. Finding my kids is easy but can’t hear anything on phone in neighborhood but can in public places. Much nicer than Bounce 1 and kids love it. Not phone ready but tweens who want some space but not too much.
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Hfam26
Reviewed at:
Garmin
Posted Jan 16, 2026
Perfect for our family
Got this a gift for our preteen. It’s perfect! Just enough to keep in contact with a busy family life but does not add to screen time. Easy to use and set up. Wish we had gotten it sooner.
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Dozingtime
Reviewed at:
Garmin
Posted Jan 12, 2026
Perfect for kids before a smartphone
This is the perfect product if you are not ready to allow your kid to have a smart phone. My son is 11 and I don't think he is ready for a number of reasons. This bridges the gap to allow us to contact him anytime we need to or for him to contact us. The monthly cost is low and reasonable. Setting up a family network allows for us to stay competitive on steps daily ...
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Heather B
Reviewed at:
ExpertVoice.com
Posted Jan 10, 2026
Great watch for young athletes
I am a Garmin user myself, so I wanted to be able to share that love with my young boys. Tracking steps and being able to give points for chores in the app has been very useful. I wish the battery life was a bit longer because getting my kids to take them off to charge the is challenging. There is an additional subscription required to be able to give access to make cal...
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Rokspea
Reviewed at:
Garmin
Posted Jan 10, 2026
It's so much better!
This is our 3rd Garmin kids watch. We had the small square one, then the bounce now this. It is such an upgrade in every way from the Bounce. Loving the voice calling! The GPS seems better too!
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Momtomom
Reviewed at:
Garmin
Posted Jan 9, 2026
Quick communication and tracking
The watch easily switches to school mode and the chore features my 10 yo loves. We did have to call to learn how to update the software which resolved all issues.
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Sel1985
Reviewed at:
Garmin
Posted Jan 8, 2026
Time lag between messages
I gave this to my daughter for Christmas and we have had nonstop problems with it. There is a significant lag time, if the messages come through at all.
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SamProv
Reviewed at:
Garmin
Posted Jan 8, 2026
Horrible LTE, horrible battery
I’ll start with the watch as a unit: it’s nice. It’s nice to look at, has good graphics. But, if you bought it for tracking your kid or communicating with your kid, it’s absolutely useless. I have tried to reach out to Garmin, and yes, the watch does have LTE service and it still won’t function. An absolute waste of money. Had I not given these to my kids for Christmas,...
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AliceB9
Reviewed at:
Garmin
Posted Jan 8, 2026
Great features, disappointing quality, overpriced
This was a Christmas gift for our son and he loves being able to track his runs and text his friend. However, only 2 weeks after he opened it, it has a couple of scratches despite not being worn daily and no aggressive/ hard use. I would have expected greater durability for watch that is targetd to children and costs as much as this one does.
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GordonGoodtimes
Reviewed at:
Garmin
Posted Jan 6, 2026
Great but wish it could text outside of Garmin Jr
This watch is a great size, features are very helpful for parents. I only wish we weren't limited to 9 people being able to text via Garmin Jr. app. Either let more slots be available for texting or open it up outside of the Garmin Jr app for grandparents, etc who will struggle to add another app to their process.
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sforsyth01
Reviewed at:
Garmin
Posted Jan 2, 2026
Excellent for Kid Tracking
Bought this for my son after trying a gizmo watch and being highly dissatisfied with how long it took to lock on GPS. This locks on in seconds. And the little guy loves tracking his steps, sleep, and watching the moon phases. Also, battery lasts much longer than the advertised 2 days. Couldn't be happier with my purchase.
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BoboBounce
Reviewed at:
Garmin
Posted Dec 29, 2025
My son loves it!
The multiple features (time, weather, messaging, activity tracking and chores) available on the Bounce 2 are excellent and easy to use for our 10 year old. He recommends this watch to the "whole world!" :-)
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sandor
Reviewed at:
Garmin
Posted Dec 17, 2025
Upgraded from a Bounce
As our 9 year old gains independence, the upgrade to phone calls has been great.
Would absolutely love for whitelist phone numbers - older neighbors and family members without smart phones would be able to engage if the watch had a phone number & their number could be whitelisted.
The necessity of having a smart phone to contact/be contacted by the watch is the b...
Would absolutely love for whitelist phone numbers - older neighbors and family members without smart phones would be able to engage if the watch had a phone number & their number could be whitelisted.
The necessity of having a smart phone to contact/be contacted by the watch is the b...
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Lmd1987
Reviewed at:
Garmin
Posted Dec 14, 2025
Disappointed
I can’t view children’s messages with others. Short battery life. Signals horrible
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JMack
Reviewed at:
Garmin
Posted Nov 17, 2025
Battery leaves a lot to be desired.
Garmin has always had amazing battery quality. This product does not. This product maybe lasts a day and a half before needing a charge. Other than that it’s great.
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Bill S 4
Reviewed at:
Garmin
Posted Oct 31, 2025
Overall helpful to own
I purchased 2 of these a month ago for my kids. One is 7 and one is 9. We were going on a cruise and I wanted them to be able to call or text us from the kids area if they wanted to leave. We had a hard time figuring out how to connect them to the ship' WiFi. On your phone you have to go into the ships app and put a password in to connect. I couldn't get it to work fro...
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Response from Staples :
If you're noticing issues with messages and location tracking, it could be due to LTE signal coverage, building materials, or Wi-Fi network accessibility. During your cruise, there's a chance that you may have been outside of the LTE coverage area, or the ship's Wi-Fi and building materials may have interfered with the signal. As for the location tracking issues while at home, this could also be due to the Wi-Fi and building materials in your home. Please review the following FAQ for troubleshooting suggestions:
http://ms.spr.ly/6426tEoIQ
If you still need assistance beyond that, you can call Garmin Support at 800-800-1020 to speak with an agent about this.
*KC
Garmin, October 31, 2025