Customer Reviews for Tide evo Free & Gentle HE Laundry Detergent, Unscented, 40 Loads, 40 Wipes/Pack (21783)

Thank you for sharing your experience with Tide evo. We genuinely appreciate your feedback and understand how frustrating it can be to encounter issues with residue on your laundry. Residue can sometimes occur due to several factors, even when using a product designed for optimal performance like Tide evo. Here are a few possible causes: - Incorrect Dosing: If the detergent is not dispensed correctly, it may not dissolve fully, leading to residue. - Water Temperature: Tide evo is designed to dissolve instantly in water, but using it in warm or cold water may sometimes affect its performance, especially if the water pressure is low. To restore your laundry, we recommend soaking the garments overnight in water and then re-washing them without any detergent at the highest temperature allowed by the care label. This should help remove any residue. At Tide, we prioritize product quality and consumer satisfaction. We would like to investigate your experience further to ensure that we address any potential issues. Please contact us at (800) 879-8433, and our service team will be happy to assist you. Thank you for your understanding, and we hope to resolve this matter for you promptly.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best, and there should not be a lingering scent left on your dishes. To remove the scent from dishes, fill both detergent cups with white vinegar. Then, REMOVE ALL METAL ITEMS from the dishwasher. (Vinegar is too acidic for metal items, but is safe for stainless steel dishwasher interiors.) Run one wash cycle without adding any detergent. To ensure there's not a scent left behind, we recommend making sure the dishwasher sprayer arms to make sure they are not clogged, to ensure the dishwasher is rinsing properly. We'd like to help, as well as share this with our Quality Team. When you have a minute, please reach out to us at (800) 765-5516.

We're so glad to learn that you were able to use Tide Evo Laundry Detergent Tiles, Unscented, Free& Gentle. It sounds like they didn't lead you to what you've described with other sheets, but you did have a concern. From what you've described, we suggest checking that you're using enough water to match the amount of tiles you've put into the drum. We know from working with manufacturers of washing machines that it is necessary to adjust the amount of the load being washed depending on the cycle being used, because too large of a load can leave insufficient space for the detergent to dissolve properly. Too many absorbent items in the washing machine can soak up most of the water which will prevent the washing solution from circulating freely. We’d be happy to talk further with you about this, and make sure you can continue to use Tide Evo Free & Gentle, without any residue to deal with. Call us any Monday-Friday, from 9 AM to 6 PM, EST, at 1 (800) 879-8433.

Thank you for sharing your experience with us. Our team performs extensive quality tests to provide you with the best laundry cleaning experience, and we're sorry to hear that your Tide Evo Free & Gentle wasn't dissolving. This can sometimes be a result of overloading your washer. We recommend ensuring not to overload your washer to allow enough room for your Tide Evo to move around and dissolve. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 879-8433.

Thank you for sharing your experience with us. Our Tide products are put through rigorous quality tests to provide you with the best laundry clean, and we're sorry to hear that your Tide Evo was leaving a white residue on your clothes. This can sometimes be the result of low water pressure. We recommend avoiding using your shower or any other appliances that use water. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 879-8433.