Customer Reviews for Staples Remanufactured Black High Yield Ink Cartridge Replacement for Canon PG-245 XL (TR8278B001/ST8278B001)
843 reviews
Most helpful positive review
Posted Oct 18, 2019
INK
INK CARTRIDGE is great!! Comes out black just like the expensive one . I'll purchase this product again as long as the price is cheap.
VS
Most helpful critical review
Posted Aug 10, 2019
Didn’t work
I can’t get my printer to recognize this refurbished cartridge and I haven’t had time to return it.
Staples Customer
Verified Buyer
Posted Apr 22, 2025
Wrong order placed
First off the order did not come at the scheduled time and now that i have it the young ladyplaced the wrong order in the store and now I can't print out my documents for work
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Response from Staples :
Dear Sofia,
We are sorry to hear that the wrong order was placed. If you ever have any questions about the cartridges, feel free to please email us at [email protected] or contact our customer support team at 866.734.6548.
Linda H., June 9, 2025
Staples Customer
Verified Buyer
Posted Apr 5, 2025
Keep up the good customer service
Staff are professional especially Anthony and Mae. Very respectful and knowledgeable in their products.
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Response from Staples :
Dear Rodikfo B,
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions, feel free to please email us at [email protected] or contact our customer support team at 866.734.6548.
Linda H., June 9, 2025
Staples Customer
Verified Buyer
Posted Mar 9, 2025
Refill
Wonderful!!!! It helped me when I really needed it.
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Response from Staples :
Dear Elane R,
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions, feel free to please email us at [email protected] or contact our customer support team at 866.734.6548.
Linda H., June 9, 2025
KATHRYN M.
Verified Buyer
Posted Mar 2, 2025
Staples Remanufactured Black High Yield Ink Cartri
Leaked so it was returned! Didn't buy again
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you were dissatisfied with your ink cartridge. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., March 3, 2025
ALEX M.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jan 27, 2025
Not worth it.
I purchased because I have used after market cartridges for years. I tried staples brand and hey did not satisfy. Even after aligning my printer and cleaning the printer heads 5 times. It takes 2 to 3 prints to get 1 good document printed. Will NEVER repurchase.
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Response from Staples :
Dear Alex M,
We are sorry to hear you did not have a good experience with this cartridge. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Linda H., June 9, 2025
Staples Customer
Verified Buyer
Posted Jan 20, 2025
Don't buy aftermarket ink!!
For years I would not buy the aftermarket ink because it didn't hold up. I decided to try the staples brand instead of the brother brand. Boy was that a mistake! It printed one time with it and it quit working. Staples replaced it with a new one but I am not confident it will do any better.
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Response from Staples :
Dear Nancy R,
We are sorry to hear you are not fully satisfied with your remanufactured Canon PG-245 XL cartridge. This may be a defect, and we would like to assist you in resolving it. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Linda H., June 9, 2025
Staples Customer
Verified Buyer
Posted Dec 30, 2024
Printer Friendly
These printer cartridges truly work as good as originals with no difference in quality. Will continue to order and not pay additional cost of new cartridge.
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PATRICIA S.
Verified Buyer
Posted Dec 25, 2024
Great deal!
Much cheaper than new.
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Clifton L.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Dec 19, 2024
Staples reman Black High Yield Ink Cartridge
The printer stopped printing after 5 pages and started putting out blank pages. We will never order this Staples branded ink cartridge again!
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TERESA B.
Verified Buyer
Posted Oct 4, 2024
Great replacement
2nd time ordering the remanufactured ink refills for my Canon printer. Only difference I can see is the price. Will continue to order.
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Staples Customer
Verified Buyer
Posted Jun 23, 2024
Not worth it
I tried printing and the ink was printing as if it was low. It continued throughout my first five pages I printed. I replaced this cartridge with a canon one.
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JOANNE D.
Verified Buyer
Posted Jun 22, 2024
Quick shipping
Got the item the next day
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Staples Customer
Verified Buyer
Posted Apr 5, 2024
So Far So Good
We have never used a remanufactured ink cartridge before but it is working fine and was less expensive.
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Staples Customer
Verified Buyer
Posted Mar 10, 2024
Works great
Had to exchange this once only. New one works great. No problems. Easy free exchange process
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Staples Customer
Verified Buyer
Posted Feb 21, 2024
Don’t buy
After printing only 35 pages in ink sparing draft mode, the next page was unreadably light. Had to print in normal mode. I doubt I will get the promised 300 pages. Original Canon cartridge lasts longer.
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Staples Customer
Verified Buyer
Posted Oct 23, 2023
remanufactured black ink
Last purchased and replaced twice but then was great. This last purchase does not fully print letters if it prints them at all. Must be a bad batch
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Response from Staples :
Dear Ethel We truly regret hearing that you're not completely satisfied with your Staples Canon PG-245XL replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product.
Linda H., October 23, 2023
Staples Customer
Verified Buyer
Posted Aug 26, 2023
Efficient delivery.
At a time when it's a hassle to go to the store for one, or even a few items, it's nice to have the option of an efficient and accurate delivery system, from the store. Staples does this very well.
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Staples Customer
Verified Buyer
Posted Jul 7, 2023
Staples Remanufactured Black High Yield Ink Cartridge Replacement
Awesome product keep making them for us! Donna & Bill At www.DBPromotions.com
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Response from Staples :
Dear Bill Thank you so much for your review! If you ever have questions, feel free to contact our dedicated ink and toner support team at 1-877-228-3128
Linda H., July 7, 2023
Staples Customer
Verified Buyer
Posted Apr 8, 2023
What A Dud
The first time I tried this brand it was wonderful. Well, I just bought this again and it already ran
out, I am very disappointed and will not purchase
it again.
out, I am very disappointed and will not purchase
it again.
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Staples Customer
Verified Buyer
Posted Apr 5, 2023
PG245XL
FAST SHIPPING GREAT DEAL AAAAA+++++++
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