Customer Reviews for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
25 reviews
Most helpful positive review
Posted Aug 13, 2025
Very Nice Chair!!
I am really enjoying my new chair & love the colors! My neck & behind thank you Serta!
VS
Most helpful critical review
Posted Jan 29, 2023
24" TALL SEAT BACK EVERYTHING SAYS 28-31"
I BOUGHT THIS CHAIR BECAUSE IT WAS SUPPOSE TO BE A HIG BACK CHAIR !! FROM TOP OF SEAT CUSHION TO TOP OF THE BACK IS ONLY 24" THIS IS A MNAGERS CHAIR NOT A HIGH BACK EXECUTIVE CHAIR
J.J.
Verified Buyer
Reviewed at:
Staples Business
Posted Aug 13, 2025
Very Nice Chair!!
I am really enjoying my new chair & love the colors! My neck & behind thank you Serta!
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
0up votes 0
0down votes 0
Report
GARY K.
Verified Buyer
Posted Aug 11, 2024
Great chair and very comfortable .
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, White (43520G)
0up votes 0
0down votes 0
Report
KEITH P.
Verified Buyer
Posted Aug 6, 2024
Great chair
This chair is good for those who need to be in a chair all day every day. It is comfortable and strong.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Cognac (43520D)
2up votes 2
0down votes 0
Report
MYRON G.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 29, 2023
24" TALL SEAT BACK EVERYTHING SAYS 28-31"
I BOUGHT THIS CHAIR BECAUSE IT WAS SUPPOSE TO BE A HIG BACK CHAIR !! FROM TOP OF SEAT CUSHION TO TOP OF THE BACK IS ONLY 24" THIS IS A MNAGERS CHAIR NOT A HIGH BACK EXECUTIVE CHAIR
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
0up votes 0
0down votes 0
Report
Arn911
Verified Buyer
Posted Jun 5, 2022
Great desk chair
Good quality beautiful material a little difficult to assemble excellent back support and great value.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
0up votes 0
0down votes 0
Report
MARY C.
Verified Buyer
Posted May 8, 2022
hard as a rock.
I do not feel this is as comfortable as the other reviews claim. It also does not lower far enough. I am 5'4" and my feet do not sit flat on the floor. The center back of the seat is hard. Color is nice.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, American Beige (CH200112)
1up votes 1
1down votes 1
Report
JOANN B.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 2, 2022
SERTA LEATHER EXEC CHAIR
I ordered this chair a few weeks ago for my branch manager so I can't speak to how this chair will perform over time. I put it together in little to no time (but the arms on these chairs always - ALWAYS - give me trouble). The chair itself is beautiful and comfortable. If the chair lasts my manager for at least 5 years I will come back and give it FIVE STARs.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
0up votes 0
0down votes 0
Report
J.M.
Verified Buyer
Posted Mar 3, 2021
Comfy chair!
They chair is pretty comfy and so far so good. It did however come with a slight tear in the leather but Im not super picky about it. Hopefully it last throughout the years!
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, American Beige (CH200112)
1up votes 1
1down votes 1
Report
C. C.
Verified Buyer
Posted Feb 2, 2021
Gorgeous & Comfy
Beautiful chair easy height adjustability most comfortable office chair I’ve ever had including the original Aero 20+ years ago!
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, American Beige (CH200112)
2up votes 2
0down votes 0
Report
Robert M.
Verified Buyer
Reviewed at:
Staples Business
Posted Dec 7, 2020
Nice Chair
Appears to be a good quality chair. Looks good and comfortable.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
0up votes 0
0down votes 0
Report
STEVE S.
Verified Buyer
Posted Nov 11, 2020
Like sitting on a cloud
Great chair. It took forever to get as it was always out of stock. Worth the wait! Best office chair I have ever had.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, American Beige (CH200112)
2up votes 2
0down votes 0
Report
KAREN C.
Verified Buyer
Posted Oct 27, 2020
Wish the arms were adjustable
Great chair overall. Could use a little more lumbar support but happy for the most part. My only wish is that the arms would adjust in as they are set pretty wide.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, American Beige (CH200112)
3up votes 3
0down votes 0
Report
TARA S.
Posted May 7, 2020
Cushy and not a good fit
This is a wonderfully padded chair. There are some challenges that will lead me to replace it: 1. The seat can't be raised quite enough to match my desk height (which is a bit high). 2. The seat is quite deep and wide too large for my Size 14 bottom. 3. Most problematic -- if it's on a wood floor it can slip out from under me if I perch on the front edge (I've done th...
Read full review
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
2up votes 2
1down votes 1
Report
JUSTIN M.
Verified Buyer
Posted May 5, 2020
Comfy
This is a very comfortable chair
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Office Chair, Midnight Black (43520A)
1up votes 1
1down votes 1
Report
G.S.
Verified Buyer
Posted Feb 26, 2020
Classy and comfortable
This chair is perfect for my needs. It is comfortable and attractive. The ivory cream color is exactly what I had hoped. The price was right! Assembly was easy enough with two people making it manageable one holding parts in place while the other screwed in the screws. I highly recommend this executive office chair!
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, American Beige (CH200112)
3up votes 3
0down votes 0
Report
CHRIS
Verified Buyer
Reviewed at:
Quill
Posted Nov 25, 2019
IT WOULD HAVE BEEN NICE IF THERE WAS A SET OF INSTRUCTIONS IN THE BOX. I DID GET IT TOGETHER AND IT IS A GREAT CHAIR.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
0up votes 0
0down votes 0
Report
MICHELLE J.
Verified Buyer
Posted Sep 29, 2019
Boss Chair
I purchased this chair for home office. It is very comfortable and adjust to the appropriate height and love the cushion on arm rest. My husband said it was super easy to put together. There were a few minor dings on the chair but I can live with them since it is a home office.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
0up votes 0
0down votes 0
Report
A.N.
Verified Buyer
Posted Aug 20, 2019
Looks nice feels comfortable
Bought two of these chairs for our home office. Assembly was a bit harder than other chairs we have purchased. It took two people and a bit of brute force to get the seatback screwed in properly. The chairs are sturdy look great feel comfortable. Happy with the purchase.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, American Beige (CH200112)
8up votes 8
0down votes 0
Report
S.G.
Verified Buyer
Posted Oct 8, 2018
Professional look with Extreme Comfort!
The chair not only looks great but it's very comfortable. The price was very competitive.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, American Beige (CH200112)
16up votes 16
2down votes 2
Report
TAMECASUTTON
Verified Buyer
Reviewed at:
Staples Business
Posted Aug 13, 2018
HR Generalist
The chair was ordered for my General Manager. He is very impressed with chair.
This review is for Serta Garret Ergonomic Bonded Leather Swivel Executive Chair, Biscuit Brown (CHR200090)
0up votes 0
0down votes 0
Report