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Customer Reviews for 24" x 20" x 20" Heavy Duty Shipping Boxes (ST55958)

24" x 20" x 20" Heavy Duty Shipping Boxes (ST55958)~#|#~s0444168_sc7
24" x 20" x 20" Heavy Duty Shipping Boxes (ST55958) is In-store only
Item # : 304155
Model # : ST55958
  • Comes flat, easy to store
  • Contains 100% recycled content
Price is $11.00
30-min pickup
4.49
171 reviews
5 star
80%
4 star
6%
3 star
4%
2 star
4%
1 star
6%
Most helpful positive review
Posted Dec 4, 2025
Boxes may have another life
The corrugated board of your boxes was exactly the thickness I needed for my craft.
VS
Most helpful critical review
Posted Apr 14, 2025
Way overpriced. $11 for a cardboard box. Rip off
$11 for a cardboard box. What a joke.
Most recent reviews
Verified Buyer
Posted Dec 28, 2025
Better than most boxes & at good price
I needed quite a few of these, also some a bit smaller (16x16x12 maybe...); wouldn't call this "heavy duty", but they are stronger by a good notch than most. I definitely M recommending Staples' boxes.
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Faustina
Verified Buyer
Posted Dec 4, 2025
Boxes may have another life
The corrugated board of your boxes was exactly the thickness I needed for my craft.
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John
Verified Buyer
Posted Dec 3, 2025
Outstanding customer service
The customer service and friendly workers are always there to help and always go above and beyond.
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CHERYL Y.
Verified Buyer
Posted Aug 15, 2025
Way over-priced!
$11.00 for a box is ridiculous but I needed it!
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M.S.
Verified Buyer
Posted Jul 29, 2025
Heavy duty and doable for heavy packing very good
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COURTNEY C.
Verified Buyer
Posted Jul 27, 2025
Always friendly and helpful!
It doesn't matter what I need to to do when it comes to packing up an item shipping printing labels or whatever the customer service crew is outstanding. So upbeat and willing to help in any way they can.
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JUDITH L.
Verified Buyer
Posted Jul 8, 2025
Shipping box review
The heavy duty shopping boxes from Staples are very sturdy and can be cut to fit the size needed making it even more secure for shopping items.
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M.T.
Verified Buyer
Posted Jun 7, 2025
Over priced
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RAJESHRI D.
Verified Buyer
Posted May 28, 2025
Great boxes!
Excellent boxes. Can pack a lot in one box. Very sturdy. Will not dent or tear easily . Recommend 100%.
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V.Z.
Verified Buyer
Posted May 23, 2025
Exactly what I needed!!
I found the perfect box with exact measurements I needed!
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PC
Verified Buyer
Posted May 20, 2025
Heavy duty box
This box was definitely a heavy-duty box and was bigger than I thought it would be so I was able to ship more inside than I realized I'd be able to.
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Maria A.
Verified Buyer
Posted May 15, 2025
Great oversized box a bit more expensive
This is a great sized box for larger items-truth be told I wanted to purchase the standard box instead of the heavy duty box because of price but the standard box was unavailable. Not sure if the increased durability is truly worth that cost.
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JUDY E.
Verified Buyer
Posted Apr 27, 2025
Judy E
Sturdy piece of cardboard…can be used for many things…keep sun out paint furniture on top barricade for dog etc.
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jay
Verified Buyer
Posted Apr 14, 2025
Way overpriced. $11 for a cardboard box. Rip off
$11 for a cardboard box. What a joke.
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EVE W.
Verified Buyer
Posted Apr 10, 2025
Box
Had to make a box for Art out of your box.
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J.T.
Verified Buyer
Posted Apr 9, 2025
This box was too big for me to use.
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SANDRA H.
Verified Buyer
Posted Mar 29, 2025
Not Cost Effective
I love the box sturdy as ever. However the price was $11.00 for a cardboard box. For me was to pricey for someone else may be ok. ButI still shop staples because there are great finds in there for awesome prices. Not the box though.
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DIANE M.
Verified Buyer
Posted Mar 18, 2025
Box
Box is very expensive $10 the cheaper ones were not in stocks I had to purchase it because of one item to return.
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Response from Staples :
Hi Thanks for your feedback regarding our prices. We're disappointed that you're dissatisfied but I understand your concerns. I have shared your feedback to improve for the future. Please let us know if you have any other questions or concerns we'll be happy to take a look at it for you. ^MS
March 19, 2025
ANGELA W.
Verified Buyer
Posted Mar 9, 2025
Bad Policy Wanted to return did not use. Lost my rewards points and had to keep a box I did not need. Lost 10.00 in rewards.
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Response from Staples :
Hi I regret to hear this happened and I understand your frustration. Our Retail Relations team would like to hear your concerns so that we can help. Please call (800) 338-0252 option 4 M-F between 9am-5pm EST (excluding holidays). ^MS
March 10, 2025
JONATHAN G.
Verified Buyer
Posted Jan 15, 2025
It’s Just A Box
I can’t believe Staples wants me to write a review for a cardboard box here it is. It’s a box. It was big.
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