Customer Reviews for Samsung Galaxy Watch6 Classic Smart Watch, GPS + Cellular, 43mm, Stainless Steel Case, Silver Leather Band (HG5063)

Aloha Nosam, Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please feel free to check out, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you may be experiencing with your device. If you would like further assistance afterward, feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung smart watch screen is slow, frozen, or not responding https://www.samsung.com/us/support/troubleshooting/TSG01003105/

Hello RSL, Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery offers up to 40 hours of life so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take the opportunity to review, "Reduced battery life on your Samsung smart watch" when you have the time to learn the various ways on how you can increase your watch's battery life. Feel free to reach out to Samsung Support if you have any questions afterward or if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshooting/TSG01003232/ Galaxy Watch6 Classic https://www.samsung.com/us/watches/galaxy-watch6-classic/

Salutations Cborky, Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. If your watch screen is slow to respond, frozen, or not responding at all the issue could be caused by a few different things. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Feel free to check out, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you have described to be experiencing with your device. Also check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your battery life. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung smart watch screen is slow, frozen, or not responding https://www.samsung.com/us/support/troubleshooting/TSG01003105/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshooting/TSG01003232/

Howdy Veronika, Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how to increase your battery life. Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for updates. Uninstall the app if issues persist, but it may be necessary to reset the watch. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please feel free to check out the resources that I have linked below for your review. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshooting/TSG01003232/ Watch6 Classic https://www.samsung.com/us/watches/galaxy-watch6-classic/ Samsung smart watch screen is slow, frozen, or not responding https://www.samsung.com/us/support/troubleshooting/TSG01003105/ Samsung smart watch app crashes, freezes, or doesn't respond https://www.samsung.com/us/support/troubleshooting/TSG01003174/

Hey Marianne, Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us. We're elated to hear that your Galaxy Watch6 Classic is exceeding your expectations so far. It's awesome that you're able to stay productive and connected to what matters most to you. If you would like to share any other feedback with us or if you would like further assistance, please let us know by contacting Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch6 Classic https://www.samsung.com/us/watches/galaxy-watch6-classic/

Howdy Dayal, Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your Watch6 Classic in the seat of a taxi, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If you would like further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community

Howdy Aginuz, Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your device, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your watch battery life. Feel free to contact Samsung Support afterward if you have any questions for us or if you would like any further assistance. We're always happy to help! Thank you for being a devoted Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger https://smsng.us/X-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01003232/ https://www.samsung.com/us/watches/galaxy-watch6-classic/