Customer Reviews for Targus Laptop Rolling Briefcase, Black Polyester (TBR003US)
97 reviews
Summary of reviews
The rolling laptop case is praised for its spacious design, ease of use, and durability, making it ideal for travel and daily commutes. It offers ample storage for laptops and accessories, with a convenient handle and wheels. However, some users find it bulky and wish for better zipper access.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Jan 13, 2026
Helpful clerk
Clark was helpful when the item I wanted needed to be ordered and shipped to me.
VS
Most helpful critical review
Posted Feb 14, 2026
Do not use it in winter condition
I bought it in June 2025. My first use during winter conditions showed that this bag has an improper design. Snow, ice and low temperature resulted in both wheels to be stuck and because they were not able to roll, both wheels ewere destroyed. Do not buy it if you intend to use it during winter conditions.
Pierre
Reviewed at:
Targus
Posted Feb 14, 2026
Do not use it in winter condition
I bought it in June 2025. My first use during winter conditions showed that this bag has an improper design. Snow, ice and low temperature resulted in both wheels to be stuck and because they were not able to roll, both wheels ewere destroyed. Do not buy it if you intend to use it during winter conditions.
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback. We're sorry to hear about the issues you experienced with the wheels on your rolling bag. Prolonged exposure to harsh winter environments can cause increased wear on components like wheels. This is why the warranty claim was not approved. We understand this may be disappointing, and I will share this information with the design team for consideration in future designs. If you have any other questions, you can reach us Monday-Friday, 10 AM to 7 PM EST at 1-877-482-7487
April 15, 2026
RayOV
Reviewed at:
Targus
Posted Feb 9, 2026
It’s not for travelers...
It doesn’t have a padlock clasp/loop on the front. If you put your passport or other important documents inside, there’s a risk of theft.
0up votes 0
0down votes 0
Report
Response from Staples :
The small front pocket does not have zipper pulls designed for luggage lock. However, the main compartment zippers do appear to have the luggage lock design and could be used for important document storage when in need.
February 11, 2026
Jo
Verified Buyer
Posted Jan 13, 2026
Helpful clerk
Clark was helpful when the item I wanted needed to be ordered and shipped to me.
0up votes 0
0down votes 0
Report
Felicia W.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 11, 2026
Targus rolling laptop case is perfect!
Excellent mobility, space, compartments - wouldn't change a thing!
0up votes 0
0down votes 0
Report
N. CYR
Verified Buyer
Reviewed at:
staples.ca
Posted Jun 5, 2025
Bon achat
Fonctionnelle, légère et bien pensée
0up votes 0
0down votes 0
Report
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 28, 2025
Voluminous and comfortable rolling case
Very comfortable rolling case
0up votes 0
0down votes 0
Report
Vernon
Reviewed at:
Targus
Posted Mar 20, 2025
Fit fit for purpose and a bit more
I changed careers from being a plumber/gas safe engineer a job that I loved but was not good on the knees so I enrolled in art school and decided to do what I always wanted to do and put my happiness first instead of chasing financial gain. I had an assessment due to my knees being a bit weak and I was provided with the choice of a back pack or a rolling bag and I could...
Read full review
0up votes 0
0down votes 0
Report
Targus Man
Verified Buyer
Reviewed at:
Targus
Posted Nov 4, 2024
Adequate but not much more
Serves the general use of school material but would not use for overall purposes or business. The handles are fucntional but flimsy and the 'dual handle' construction is awkward especially with the telescoping handle extended.
0up votes 0
0down votes 0
Report
Response from Staples :
We are sorry to hear that you feel the handles are flimsy and awkward to use. Our customer support team would be happy to help you find a model that would work better for you. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
November 19, 2024
Lamin
Verified Buyer
Reviewed at:
Targus
Posted Sep 3, 2024
Bay purchase.
Excellent bg that was what I wanted and it was been delivered succefully.
0up votes 0
0down votes 0
Report
L.P.
Verified Buyer
Reviewed at:
Staples Business
Posted Jul 17, 2024
Very nice. I just wished you had a better picture if the inside and that it had 4 wheels so I could roll it straight up.
0up votes 0
0down votes 0
Report
WENDELL R.
Verified Buyer
Reviewed at:
Staples Business
Posted Jul 4, 2024
We like them because they fit our needs
0up votes 0
0down votes 0
Report
Mazza
Verified Buyer
Reviewed at:
Targus
Posted Jun 10, 2024
Spacious
Great quality bag with the added bonus of wheels. Ideal for taking to work with lots of room for extras other than your laptop and accessories. Would recommend to anyone looking for a lighter way to transport your office essentials.
0up votes 0
0down votes 0
Report
AFanofTargus
Reviewed at:
Targus
Posted Jan 23, 2024
My Second Bag!
Around 2001, I bought the same bag because I was in an auto accident and couldn’t carry my laptop and other essentials due to a back injury. Fast forward to 2023. I was in an accident resulting in a back injury. When I returned to work, I started using my old bag from 2001. It was still in good shape, but the plastic part inside of the divider had deteriorated and crumb...
Read full review
0up votes 0
0down votes 0
Report
kevin20
Reviewed at:
Targus
Posted Nov 6, 2023
Handle is downfall
The handle was the issue for me. It stopped telescoping after a year or so. It would no longer release and raise or lower. The small plastic button broke. It was basically useless after this. If the button fails, it is done. There were no replacements.
0up votes 0
0down votes 0
Report
CHRISTINE C.
Verified Buyer
Reviewed at:
Staples Business
Posted Sep 11, 2023
The top handle broke off
I had this bag for over a year. The top handle of the bag broke off. It wasn't user error. I'm not able to use the wheels to roll it. I have to carry the bag. I like the bag and I plan to purchase again. However I didn't expect to have to replace the bag so soon. That's why I gave it 2 stars.
0up votes 0
0down votes 0
Report
Reviewed at:
Targus
Posted Mar 1, 2023
DID NOT HOLD UP TO LIGHT USE
Did not even last six months of use through a small parking lot, twice a day, for five months. The wheels are not made out of one whole piece. Side bands on the wheels fall off and cause wheels to become stuck. I would have been better off paying. more to get a bag that lasts longer.
0up votes 0
0down votes 0
Report
Response from Staples :
We are sorry to hear that you are already having issues with the wheels on your rolling laptop case. Our rolling cases have a limited lifetime warranty, which your case may qualify for. We have a representative that will contact you about this warranty or you may contact us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
March 7, 2023
DEANNA B.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 24, 2023
A great case
I got this to replace my shoulder bag to save the strain on my back. This bag has been wonderful so far. It fits my home and work laptops plus additional items as needed for the days when I need to work at home. I would definitely recommend this to others.
0up votes 0
0down votes 0
Report
John
Verified Buyer
Reviewed at:
Targus
Posted Dec 26, 2022
Great 'day-tripper'
Very durable, suitable compartments for electronics, toiletries, perhaps even a clean shirt/tie or blouse. And some papers--an 'all-in-one' wheelie that goes easily wherever you go. GREAT as mobile desk. Flexible uses, lightweight. Ideal 'day-tripper.'
0up votes 0
0down votes 0
Report
Mike S
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Targus
Posted Dec 24, 2022
Sturdy, rolling laptop case
This laptop case is larger than I expected which is great because it could also double as a roll aboard bag for flying. The laptop section holds my 15” MacBook Pro and the remaining section could easily hold a weekend’s worth of undergarments rolled up and tucked in.
0up votes 0
0down votes 0
Report
J.C.
Verified Buyer
Posted Dec 15, 2022
Easy to use
I thought it would have more pockets inside but it is lightweight and easy to use
0up votes 0
0down votes 0
Report