Customer Reviews for Fellowes Powershred 425Ci 30-Sheet Cross-Cut Commercial Shredder (38425)
Item # : 407529
Model # : 38425
Destroy documents, credit cards and CDs with this Fellowes Powershred 425Ci 100 percent jam-proof cross-cut shredder.
- Commercial cross-cut shredder is designed for busy professionals
- Shreds credit cards, staples, paper clips, CDs/DVDs, and paper up to 30 sheets at 20' per minute
Price is $2,999.99
66 reviews
Most helpful positive review
Posted Sep 30, 2025
Great heavy duty shredder
VS
Most helpful critical review
Posted Feb 20, 2025
Purchased in September leaking oil. Contacted customer service no response.
VIVIAN S.
Reviewed at:
Staples Business
Posted Sep 30, 2025
Great heavy duty shredder
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Response from Staples :
Wonderful! Thank you Vivian!
October 2, 2025
Carey
Reviewed at:
Staples Business
Posted Feb 20, 2025
Purchased in September leaking oil. Contacted customer service no response.
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Response from Staples :
Our contact information is: Fellowes Customer Service: 1.800.945.4545 M-F; 8am-6pm CST
February 21, 2025
Dedricks
Reviewed at:
fellowes.com
Posted Dec 31, 2021
Powerful Product
This is a great shredder. It is my company's third Fellows shredder and this does not disappoint. I highly recommend this for business or personal use.
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Response from Staples :
We appreciate your great recommendation!
CM, January 5, 2022
Terrilee
Reviewed at:
fellowes.com
Posted Dec 29, 2021
So Far So Good!
We have had our new shredder for a couple weeks now and it is absolutely fantastic! 12 people share this shredder and it is constantly being used everyday. Everyone loves the sleek design and styling, the ease of use, and the ability to shred cards and CDs. I particularly love the auto-oiling feature and that it came with oil and nice, thick bags that we can easily reor...
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Response from Staples :
We loved reading your review, Terrilee! We are thrilled the whole office is excited about using your new Fellowes shredder! Thank you for sharing your excellent experience with us and thank you for choosing Fellowes!
CM, December 30, 2021
Southeastern
Reviewed at:
Staples Business
Posted Jun 29, 2021
Worth the money
We have had the shredder for about a week and it has been awesome. It is very quiet and shreds without any problems.
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FrustratedShredder
Reviewed at:
staples.ca
Posted Apr 29, 2021
Squeeled loudly out of the box but shredded!
As soon as this was out of the box, it was groaning - it is self oiling so we thought maybe it just needed time to get the oil throughout it. Returned it after one week as no improvement. It shredded okay, not the greatest but the noise was horrible!
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FrustratedShredder
Reviewed at:
staples.ca
Posted Apr 10, 2021
Returned it!
After first day of operating, the shredder started to squeal when shredding. As it is self-oiling, we are not taking chances with this expensive machine. If it were not for that, we may have kept it. Sounded like it was working really hard to shred a couple pages, which is not impressive at all.
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Chely
Reviewed at:
Staples Business
Posted Nov 14, 2019
Great Shredder
Love it it works great just a bit noisy. I try to use it at the end of the day so I won't disturb my neighbors.
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D.M.
Posted Aug 19, 2019
Good purchase!
Very quiet and shreds into small pieces. Just what we were looking for.
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ANGELA M
Reviewed at:
staples.ca
Posted Aug 24, 2018
Works as described
We have only been using for about a week, but it works as described.
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ANGELA
Reviewed at:
Quill
Posted Aug 23, 2018
Works as described
We have only been using for about a week but it works as described.
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CTS1993
Reviewed at:
fellowes.com
Posted Jul 6, 2018
shred, replace, repeat
I've used many different shredders in the course of business over the years, both personal and commercial. I recently purchased a pair of 425ci units which replaced a Fellowes C-420C and a competing brand shredder, both which we acquired used. I chose to replace the two with two Fellowes units due to the high performance and reliability we need. With self-oiling, large ...
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Roberts
Reviewed at:
fellowes.com
Posted Apr 30, 2018
Great shredder
No problems so far! I have been using since June of 2017. It truly has been jam proof!
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julio
Reviewed at:
fellowes.com
Posted Mar 15, 2018
Excellent Machine
This shredder turned out to be the perfect size for our small office. It aggressively shreds everything we shove down its throat! Great job Fellows!
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19bassangels85
Reviewed at:
fellowes.com
Posted Mar 13, 2018
Best Purchase ever
Yes, being in the purchasing industry, we have seen and used many different models and brands of shredder's.In my experience we have come to rely on Fellowes, they are very duriable and reliable from the low to the very high performance! My company for the pass 10 years and enjoyed the 485ci unit, that we purchased another one for a group of10 shared users! Plus today, ...
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Response from Staples :
We appreciate your awesome review of our 425Ci as well as our other shredders that you have put to use in your office!
AS, March 14, 2018
IRunTheOffice
Reviewed at:
fellowes.com
Posted Apr 10, 2017
Really Best Purchase Ever
We replaced our previous C99i (9 gallon shredder) with a 425i (30 gallon) shredder! Wow, what a difference. The little machine worked great, but not for the size of school we're in. We have a LOT of confidential information that requires shredding! The size of this shredder is much more preferable to an organization of about 60 staff, and you don't have to bend over to ...
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Response from Staples :
You're so welcome! Thank you for once again choosing Fellowes for your school office shredding needs.
AS, April 12, 2017
elemschool
Reviewed at:
fellowes.com
Posted Feb 21, 2017
Tough and Reliable Shredder
This is the 2nd shredder of this kind that we have ordered for our school. All staff have access to it so it is constantly in use. The original one we ordered held up really well which is why I have ordered the same one as a replacement. I like how smooth and quite it is. I believe it is worth the cost.
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Response from Staples :
A school office is the perfect place for a 425ci! Thank you for choosing Fellowes (again)!
AS, February 24, 2017
RichardC
Reviewed at:
fellowes.com
Posted Dec 1, 2016
Just like all Fellowes shreders
Works great until it doesn't. Then if you want fix a simple problem by replacing a part, good luck. Nowhere can one find a list of parts, an exploded view or any other way to find either a part, a part number, a part price or where to get a part for Fellowes shredders. Oh, it's easy to find multiple dealers to sell you a new shredder. But, forget about fixing the one yo...
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Happycamper2016
Reviewed at:
fellowes.com
Posted Sep 30, 2016
Good Purchase
Purchased from Amazon which cost significantly less than purchasing from office supply vendors or other websites. Two were purchased to supplement with contracted shredding company. They seem to work well. Shreds junk mailings, CD's, credit cards smoothly without jamming. Large bin that does not have to be emptied as frequently as previous Fellowes shredder. Very happy ...
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Response from Staples :
Your use of the two new 425Ci shredders sounds perfect!
AS, September 30, 2016
Robbie
Reviewed at:
Quill
Posted Jul 17, 2016
Noisy
The shredder is making an awful noise after it shreds
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