Customer Reviews for Scotch Heavy Duty Packing Tape with Dispenser, 1.88" x 54.6 yds., Clear (3850-2ST)
Item # : 508627
Model # : 3850-2ST
- REFILL AGAIN AND AGAIN: Refillable and easy to reload
- SHARP BLADE: Premium stainless steel blade for ease of cutting tape with a slight twist of the wrist
Price is $22.89
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Over 30
508 reviews
Most helpful positive review
Posted Feb 5, 2024
This is the best shipping USPS Boxes ever!
Before pack the USPS boxes put the bubble wrap and some papers.
VS
Most helpful critical review
Posted Sep 23, 2025
Terrible packing tape
This packing tape does not adhere well to boxes at all. Do not recommend using for packing.
Ann P
Reviewed at:
scotchbrand.com
Posted Sep 23, 2025
Terrible packing tape
This packing tape does not adhere well to boxes at all. Do not recommend using for packing.
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Response from Staples :
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
September 25, 2025
Nunya123
Reviewed at:
scotchbrand.com
Posted Jul 16, 2025
Horrible, how do you call this tape?
This is the worst tape I've ever used in my life. You would think that the biggest brand of tape would have figured it out. Duck packing tape is 10 million times better.
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Response from Staples :
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
July 18, 2025
William I.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 28, 2025
Bad Design
Don't like how the teeth don't automatically stick out. Bad design back to the drawing board fam.
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L.P.
Verified Buyer
Reviewed at:
Staples Business
Posted Dec 17, 2024
Will not cut!
The blade would not cut the tape and would shred the tape. Currently ordering something else.
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BRET G.
Verified Buyer
Reviewed at:
Staples Business
Posted Apr 30, 2024
Handle is not great.
The tape dispenser works just fine. The padded handle is nice but it's too short. It needs to be a least an inch to inch and a half longer.
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VELVA S.
Verified Buyer
Reviewed at:
Staples Business
Posted Apr 23, 2024
Scotch Heavy Duty Packing Tape
The dispenser is not very user friendly. It could use some improvements as far as the cutting mechanism is concerned.
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ENVIRONMENTAL COMPOSITES S.
Verified Buyer
Reviewed at:
Staples Business
Posted Apr 12, 2024
Very disappointed
We received the tape gun on the 6th of April and by the 11th it had already snapped where the part for the tape to go onto was. We were able to exchange it but it was the inconvenience of it.
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Sorry Shipper
Reviewed at:
scotchbrand.com
Posted Mar 6, 2024
Defective dispenser
Purchased last night and when I got it home, discovered there was no metal cutting strip. I needed to ship a package, so I used the tape anyway, cutting it off with scissors.
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Response from Staples :
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
March 8, 2024
TERRY C.
Verified Buyer
Reviewed at:
Staples Business
Posted Feb 28, 2024
Does not work well. Tape does not stay in place to continuous use causing the risk of getting cut.
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Linda A.
Verified Buyer
Reviewed at:
Staples Business
Posted Feb 6, 2024
I do not like the new version of this dispenser. The "Teeth" are supposed to "pop out" by pressing the dispenser upwards to release them - it is NOT easy or neat. Tape tears raggedly - if that is a word.
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ALI Z.
Verified Buyer
Posted Feb 5, 2024
This is the best shipping USPS Boxes ever!
Before pack the USPS boxes put the bubble wrap and some papers.
0up votes 0
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Tina
Verified Buyer
Posted Dec 22, 2023
UGH!
This is a horrible tape gun. Save yourself the money and frustration and buy something else. I'm returning it.
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Stephanie
Verified Buyer
Posted Dec 13, 2023
DO NOT BUY (unless your goal is utter frustration)
I wish I'd read the reviews before buying this. I thought Scotch was a good brand and trusted it would be great. But oh my goodness. This thing not only doesn't cut but the tape gets stuck on this ridiculous plastic dispenser piece every - single - time you dispense tape. So after EVERY time you try to use it - or more often in the middle of trying to use it - you have...
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jrae
Reviewed at:
scotchbrand.com
Posted Nov 12, 2023
Why guarantee a bad product?
I am moving and need reliable tape for many boxes - this is definitely not the product I need. The tape peels away overnight. 3M wake up!!
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Response from Staples :
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
3M, November 13, 2023
Tiana J.
Verified Buyer
Reviewed at:
Staples Business
Posted Sep 26, 2023
Won't Cut
I like that you can adjust the tension but none of that matters if the blade isn't where it needs to be to cut! Too expensive to be so useless. Tape ends up getting stuck on the metal guide and wadded up or the box you are trying to tape gets cut instead of the tape!
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JEANNIE S.
Verified Buyer
Posted Aug 20, 2023
Just right!
This is just right for the task at hand.
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Bob E.
Verified Buyer
Reviewed at:
Staples Business
Posted Jul 16, 2023
Infuriating
The guard needs too much pressure to release the teeth resulting in either overexerting or pressing down at a strange angle. ALSO the tape they give you is strangely slick and thick and applies weirdly. Lastly the metal bar keeping the tape in place near the roller often sticks to the tape. If you can jam up the guard release it works better btw.
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GREG Z.
Verified Buyer
Posted Jun 19, 2023
IF IT CAME FROM DC 94 IT'S BEEN PACKED WELL
GOOD STUFF AS ALWAYS FROM DC 94
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SweetLittleRedhead
Reviewed at:
3m.com
Posted Jun 14, 2023
Garbage Tape
This tape is the WORST!!! It will not stay on the boxes. It keeps coming loose no matter what I do. TOTAL WASTE OF MONEY!!!!
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Response from Staples :
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
3M, June 16, 2023
T.M.
Verified Buyer
Posted Apr 4, 2023
Fast and Simple
The order arrived as stated contents placed in a box that was NOT damaged at all from delivery. Really like the new tape dispenser helps so much when closing boxes for storage or shipping.
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