Customer Reviews for Internal Component Installation ( In-Store)
265 reviews
Most helpful positive review
Posted Aug 6, 2019
Ram Update
I had difficulty removing old chips. The stores techs fixed problem for me and check OS, etc.
VS
Most helpful critical review
Posted Dec 16, 2024
Completely Dissatisfied
Not only has it been more than 1 week to simply replace a PC power supply, but your system could not provide the replacement power supply so I had to purchase one from Amazon. I then contacted Asurion for reimbursement as part of my service plan coverage. I was told they do not reimburse for parts. Rather, I would need to send them the PC for review/repair. Your personn...
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Staples Customer
Verified Buyer
Posted Dec 13, 2019
Port cable install
Very personalized, competent and FAST service from G. Thanks so much!
John
John
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Staples Customer
Verified Buyer
Posted Dec 9, 2019
Great and speedy service
The courtesy and speed was great in getting my computer fixed. Thank you
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Staples Customer
Verified Buyer
Posted Nov 30, 2019
Component installation
Extremely pleased with the component installation on my laptop by very professional and talented tech staff at Staples in Reading. Ma.
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Staples Customer
Verified Buyer
Posted Nov 23, 2019
SSD storage
Installed 1 terabyte of SSD storage
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Staples Customer
Verified Buyer
Posted Nov 21, 2019
EasyTech wins again
The EasyTech service at Staples is one of the best investments you can make to keep your home computers running trouble free. Installation of new hardware is quick and easy with knowledgeable people in the store.
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Staples Customer
Verified Buyer
Posted Oct 25, 2019
Upgraded ram from 8-16 gigs
Did good job with installation, service was good and fast. I did the upgrade at the suggestion of the repairman hoping to speed up the computer some since I had had a new hard drive installed. Some ways it seems to have increased the speed, but in all applications.
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Staples Customer
Verified Buyer
Posted Oct 14, 2019
Everything was done quickly and the gentleman was helpful and friendly.
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Staples Customer
Verified Buyer
Posted Oct 8, 2019
They couldn’t install my keyboard
After a while of back and forth, and after I had to call I was told that my keyboard couldn’t be swapped out. I was disappointed because it took a long time to figure that out and I never received a phone call;however, rob helped me get a new computer. Thanks
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Staples Customer
Verified Buyer
Posted Oct 4, 2019
Great job
Staples did a great job repairing my laptop. It works perfectly now!
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Staples Customer
Verified Buyer
Posted Oct 1, 2019
Repairs
Took mt laptop in to have the screen replaced. Was finished that same afternoon. Great Job!!
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Staples Customer
Verified Buyer
Posted Sep 27, 2019
New hard drive
Quick work on replacing original hard drive
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Staples Customer
Verified Buyer
Posted Sep 6, 2019
Computer Teck repair laptop computer
David at the Turlock CA store did an Exultant job research and repair of my computer screen,It kept turning multicolor when moved it took a lot of dedicated time to find and repair the problem
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Staples Customer
Verified Buyer
Posted Aug 31, 2019
Recycling of Old PC
I didn't have anything installed in either my new or old PC's so I am assuming that this refers to wiping the hard drive of my old and dead PC, which may have involved removing the hard drive to do the "wipe." If so, both Virginia and Vance took care of this very professionally and courteously and it is appreciated.
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Staples Customer
Verified Buyer
Posted Aug 27, 2019
component installation
The installation of the component to my computer was efficient and complete with no problems.
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Staples Customer
Verified Buyer
Posted Aug 19, 2019
Great Service
Really quick and great service
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Staples Customer
Verified Buyer
Posted Aug 16, 2019
It works!
I bought a battery on line and had OD install it. They took a little longer than I expected (partly the fault of my answering machine), but it now works well. It even no longer powers off without warning. Good job!
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Staples Customer
Verified Buyer
Posted Aug 6, 2019
Ram Update
I had difficulty removing old chips. The stores techs fixed problem for me and check OS, etc.
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 2, 2019
Excellent PC repair!
Mike was particularly helpful in identifying the problem with my pc them ordering and installing a new power supply unit. Well done and very much appreciated. ! All the staff in the pc repair area were extremely helpful.
1up votes 1
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Staples Customer
Verified Buyer
Posted Jul 26, 2019
Really great tech
Tech was friendly, knowledgeable, told all our options & we got the right part installed. Great Job
1up votes 1
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Staples Customer
Verified Buyer
Posted Jul 25, 2019
Great Service
I had a problem with the screen on my computer so I brought it in to staples in Hyattsville where I met Phillip whom took it in ran a health check and found problems with the registry. He was very knowledgeable and did a great job getting my computer up and running properly again.
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