Customer Reviews for Internal Component Installation ( In-Store)
265 reviews
Most helpful positive review
Posted Aug 6, 2019
Ram Update
I had difficulty removing old chips. The stores techs fixed problem for me and check OS, etc.
VS
Most helpful critical review
Posted Dec 16, 2024
Completely Dissatisfied
Not only has it been more than 1 week to simply replace a PC power supply, but your system could not provide the replacement power supply so I had to purchase one from Amazon. I then contacted Asurion for reimbursement as part of my service plan coverage. I was told they do not reimburse for parts. Rather, I would need to send them the PC for review/repair. Your personn...
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Staples Customer
Verified Buyer
Posted Apr 4, 2022
Replace modem
The service was great. They kept us informed. Computer is working like new.
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Staples Customer
Verified Buyer
Posted Apr 4, 2022
Great Service and Fast
Needed to add 8 gb of ram to my laptop. It took only a couple of hours. The tech explained what he was going to do. I would definitely use Staples again.
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Staples Customer
Verified Buyer
Posted Mar 25, 2022
Computer repair
Ben, the service person was very friendly and resolved my problem in a timely manner.
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Staples Customer
Verified Buyer
Posted Mar 22, 2022
seems to work
installation of fans seems to work. assistant was helpful.
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Staples Customer
Verified Buyer
Posted Mar 9, 2022
Service
Prompt and professional.
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Staples Customer
Verified Buyer
Posted Feb 28, 2022
Memory added to laptop
Cyle did an amayjob adding Memory to my laptop. Quick turnaround too.
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Staples Customer
Verified Buyer
Posted Feb 28, 2022
Tech Services
Very pleased with the service I received to repair my laptop. Technicians listened to the issue and in checking the device found Malware and removed it. Laptop is working again.
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Staples Customer
Verified Buyer
Posted Feb 3, 2022
I appreciate the service
I was glad to find that a Staples tech would be able to replace my CPU fan for me. I had to buy the fan myself online and bring it in with my desktop (purchased at Staples) for a Staples tech to do the replacement. (I was quoted the price of $30 twice in previous phone calls but when I dropped off my desktop I was told the price was $39.99 -- an acceptable price in my...
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Staples Customer
Verified Buyer
Posted Jan 24, 2022
Excellent Tech named Roger
Very reasonably priced
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Staples Customer
Verified Buyer
Posted Jan 14, 2022
New hard drive
Installation of new hard drive was accomplished on time and costs less than the estimatted price.
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Staples Customer
Verified Buyer
Posted Dec 31, 2021
New hard drive
The techs did a great job even though there was some mis-communication between them and I had to come back a second time. I finally got it back on my third trip to the store.
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Staples Customer
Verified Buyer
Posted Dec 27, 2021
Could not ask for better!!!
Could not ask for better! Great knowledge base, expert recommendations, ease of installation, quick and efficient!! Top drawer!!
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Staples Customer
Verified Buyer
Posted Dec 3, 2021
computer upgrade
The advice I was given to improve the speed and memory in my computer was perfect. The techs, Jessic c., Devin, and Anthony answered all my questions, put in additional RAM, and copied all my hard drive over to a 1 terabyte. All went out of their way to help a not so techy customer. Make it ten stars for all at the San Jose Blvd address.
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Staples Customer
Verified Buyer
Posted Nov 30, 2021
Everyone was very helpful
The gentlemen that helped me was extremely helpful
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Staples Customer
Verified Buyer
Posted Oct 19, 2021
Great service
Very professional team.
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Staples Customer
Verified Buyer
Posted Oct 5, 2021
Toshiba Qosmio...
Great job Nick 👏...
Thank you!
Thank you!
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Staples Customer
Verified Buyer
Posted Oct 4, 2021
Solved the problem.
Great customer service from Jess & Hernan. Thanks for communicating in a timely manner.
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Staples Customer
Verified Buyer
Posted Oct 4, 2021
Battery Install
Job well done while you wait.
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Staples Customer
Verified Buyer
Posted Sep 28, 2021
Par Excellence
Excellent ... from inquiring about available service to dropping off my laptop, to picking it up ... totally working with its new battery.
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Staples Customer
Verified Buyer
Posted Sep 23, 2021
Excellent service
The techs were terrific and kept the cost low for me.
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