Customer Reviews for Internal Component Installation ( In-Store)
265 reviews
Most helpful positive review
Posted Aug 6, 2019
Ram Update
I had difficulty removing old chips. The stores techs fixed problem for me and check OS, etc.
VS
Most helpful critical review
Posted Dec 16, 2024
Completely Dissatisfied
Not only has it been more than 1 week to simply replace a PC power supply, but your system could not provide the replacement power supply so I had to purchase one from Amazon. I then contacted Asurion for reimbursement as part of my service plan coverage. I was told they do not reimburse for parts. Rather, I would need to send them the PC for review/repair. Your personn...
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Staples Customer
Verified Buyer
Posted Apr 7, 2021
Rico and The entire Staples staff
I visit this location multiple days during the week, and I am a rewards member as well. I just wanted to reach out and let you know your all your staff members are will willing to help and not in a "reluctant way or grudgingly manner.
Happy and willing. Please take a moment and recognize your staff; always remember that Recognition is Universal, and we all need it.
wa...
Happy and willing. Please take a moment and recognize your staff; always remember that Recognition is Universal, and we all need it.
wa...
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Staples Customer
Verified Buyer
Posted Mar 26, 2021
Laptop fan installation
Great service. Tech was super helpful.
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Staples Customer
Verified Buyer
Posted Mar 24, 2021
Gave my computer a new life!
I brought my computer in for repairs as it blue-screened (something you never want to see). Ryan in the Stratham, NH tech department was very helpful. With a couple of small upgrades my computer is running faster and more stable than it has in years! It's like having a new computer all over again. Very happy!! :)
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Staples Customer
Verified Buyer
Posted Mar 23, 2021
New battery does not last long
Got a new internal battery for my laptop as old one was not holding a charge . New battery has very limited run time
Quite disappointed .
Do not go to staples for a replacement laptop battery.
Quite disappointed .
Do not go to staples for a replacement laptop battery.
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Staples Customer
Verified Buyer
Posted Mar 16, 2021
Excellent, timely service...
The in-store memory upgrade for my HP laptop was excellent, timely, and priced affordably. Thanks.
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Staples Customer
Verified Buyer
Posted Mar 12, 2021
I highly recommend anyone who is having any issues with their computer come to staples
They are helpful and prices are reasonable
Thank God for them !
They are helpful and prices are reasonable
Thank God for them !
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Staples Customer
Verified Buyer
Posted Mar 5, 2021
Best customer service
Very professional and fast service! The Wilshire and 6th staples is the best! Definitely my go to place for all repairs and tech
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Staples Customer
Verified Buyer
Posted Feb 23, 2021
Internal Battery Installation
Excellent service. I was very surprised at how fast my battery was ordered , installed and questions answered. Very friendly staff. I will certainly return and count on them for laptop problems in the future.
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Staples Customer
Verified Buyer
Posted Feb 21, 2021
5
5 stars... awesome service... very knowledgable
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Staples Customer
Verified Buyer
Posted Feb 18, 2021
Laptop Battery Installation
Great efficient service. Great communication. Delivered quickly as promised. Thank You!!
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Staples Customer
Verified Buyer
Posted Feb 10, 2021
Jay and his associates performed most excellent and our quite friendly!!!
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MICHAEL L.
Verified Buyer
Posted Jan 25, 2021
Excellent Customer Service
The most accommodating technical reps around if you need help give them a try in Seal beach thanks everyone for your help with all my computer needs
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Staples Customer
Verified Buyer
Posted Jan 12, 2021
Internal battery installation
The tech was polite and efficient. I thought I would have to wait 3 or 4 days for the job to be done. Surprise it was ready the next day!
Great Service!
Great Service!
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Staples Customer
Verified Buyer
Posted Jan 6, 2021
SSD Drive
Good customer service and good turnaround time 24 hours !!
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Staples Customer
Verified Buyer
Posted Dec 14, 2020
Diagnose and repair my ACER ASPIRE laptop
Technicians Craig and Isiah were very professional in finding the problem and very informative to me about the issues. Always very good technical support at STAPLES. Thank you.
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Staples Customer
Verified Buyer
Posted Dec 2, 2020
Laptop fan replacement
Wonderfully helpful as to accommodating time requests, price, courtesy and result. Could not have been happier with the people and the result.
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Staples Customer
Verified Buyer
Posted Nov 27, 2020
5-Star service
I ordered a replacement battery for my oldish computer via phone to my local Staples. I got a phone call a few days later that the battery had arrived. I arranged a day and time for installation, which was promptly and efficiently accomplished. The price was good and the process smooth, and my computer is working fine.
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Staples Customer
Verified Buyer
Posted Nov 27, 2020
Awesome and Honest
I dealt with Maria and Josh are the Hamilton, NJ store. They were knowledgeable, courteous, and competent. my first time using Staples Tech Service and I would highly recommend either of these two people. They fixed it for less than I was quoted by others places just to look at it. So glad that I took a chance of Staples.
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Peter T.
Verified Buyer
Posted Nov 26, 2020
Improve performance of old laptop
Install new hard drive. Provide ability to play DVD videos and watch Netflix movies
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Staples Customer
Verified Buyer
Posted Nov 23, 2020
It is working again.
P.hil did a great job of figuring out the issues and after two visits all is back to normal.
Thank you PHIL and thank you Staples.
Charles E Gebhardt, CFP
Thank you PHIL and thank you Staples.
Charles E Gebhardt, CFP
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