Customer Reviews for GOJO TFX Automatic Wall Mounted Hand Soap Dispenser, Dove Gray (2740-12)
35 reviews
Most helpful positive review
Posted Aug 14, 2020
Great Customer Service
We have two TFX dispensers. Our employees and clients appreciate the touchless convenience. One of the units stopped working. A quick troubleshooting call with GOJO could not determine the problem. The friendly customer service rep quickly offered to send out a replacement motor to get us back up and going. Great service!
VS
Most helpful critical review
Posted Jun 29, 2022
Does not work
Batteries are in properly. Mounted properly. Correct soap. Just didn't work. Contacted distributor for a replacement. Didn't work. Both had a sticker mounted inside: 11-24-21. Maybe these are impacted by the chip shortage/replacement chips. One way or another, it's a headache. It's a soap dispenser. I've spent too much time on this and it's just not acceptable.
SANDRA S.
Verified Buyer
Reviewed at:
Staples Advantage
Posted May 11, 2023
Did not work
We have been using this model for years. When ours seemed to have gone bad we ordered a new. It did not dispense.
0up votes 0
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Librarian
Reviewed at:
Gojo Purell
Posted Feb 14, 2023
Not great but good customer service
Our dispenser suddenly stopped working after who knows how long and we couldn't figure out what the problem was. Lots of troubleshooting later, I phoned Gojo and I'm so glad I did. They said it was likely the motor and they are sending a free replacement. I had been thinking I would buy a different dispenser if I had to replace it, but with the free replacement I'm happ...
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2up votes 2
0down votes 0
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TROY L.
Verified Buyer
Reviewed at:
Quill
Posted Oct 4, 2022
Upgraded Older System
Office required upgrade to go touchless and this did the trick.
0up votes 0
0down votes 0
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Cory in Purchasing
Reviewed at:
Gojo Purell
Posted Jun 29, 2022
Does not work
Batteries are in properly. Mounted properly. Correct soap. Just didn't work. Contacted distributor for a replacement. Didn't work. Both had a sticker mounted inside: 11-24-21. Maybe these are impacted by the chip shortage/replacement chips. One way or another, it's a headache. It's a soap dispenser. I've spent too much time on this and it's just not acceptable.
2up votes 2
2down votes 2
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ED M.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Dec 22, 2020
Works as advertised
Dispenses nicely, I am ordering more of these to use throughout our facility.
0up votes 0
0down votes 0
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Patrick the Fixer
Reviewed at:
Gojo Purell
Posted Aug 14, 2020
Great Customer Service
We have two TFX dispensers. Our employees and clients appreciate the touchless convenience. One of the units stopped working. A quick troubleshooting call with GOJO could not determine the problem. The friendly customer service rep quickly offered to send out a replacement motor to get us back up and going. Great service!
7up votes 7
1down votes 1
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MATT G.
Reviewed at:
Staples Advantage
Posted Jun 18, 2020
Great device!
Great device! Very pleased with the purchase.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 24, 2020
Great device
The sanitizer works well and touch free
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jan 3, 2020
Rating the Hands Free Soap Dispenser
this is a replacement for a previous soap dispenser that finally stopped working. I really liked the first one and the replacement is working fine and it is used daily. Great product
0up votes 0
0down votes 0
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RehabBLUESKYOUTPATIE
Reviewed at:
Staples Advantage
Posted Oct 8, 2017
Touch Free Foam Hand Soap Dispenser
Working great!
0up votes 0
0down votes 0
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aacf
Reviewed at:
Quill
Posted Jan 21, 2017
Batteries Not Included
The product description on Quill website states "Up to 30,000 uses from three standard C-size alkaline batteries (included)". The batteries were not included. Please send the "C" batteries, 3 of them.
Thank you,
Thank you,
0up votes 0
2down votes 2
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Colin Z.
Verified Buyer
Posted Jul 4, 2016
GOJO Touch Free
Stopped by the store to order the soap dispenser and was promptly greeted and helped ,it could not have been easier .On my door step in two days .The dispenser works great for us and since it's touch free it stays nice and clean .
0up votes 0
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JonathanGreer
Reviewed at:
Staples Advantage
Posted May 17, 2016
Soap Dispenser
I had purchased this back in September and ordered one bottle of soap for it. It is now May and the soap isn't even half gone and the battery is still good. I would highly recommend this to anyone wanting to reduce clutter on their sinks and counters of the soap bottles. I am doing research to get all locations I work at to incorporate this into their buildings. I am wo...
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0up votes 0
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John S.
Verified Buyer
Posted Apr 13, 2016
Very happy
Thanks for a great soap dispenser and the liberal discount.
0up votes 0
0down votes 0
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Shawn J.
Verified Buyer
Posted Jun 16, 2015
Works great
Works great
0up votes 0
0down votes 0
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Dispenser
Reviewed at:
Quill
Posted Mar 18, 2015
would buy this again
So far so good. We've had the dispenser in place an working for about 3 weeks and we have roughly 25 people using it each day, and its working like a charm. Battery life is still good so far.
0up votes 0
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Jr
Reviewed at:
Quill
Posted Jan 22, 2015
Go for GOJO
I was hesitant at first to purchase this knowing that it will cost us for the dispenser refill. I was surprised that everything that I thought were all really wrong. This is very easy to install. I use the available screws to install it on the wall. It also adds elegance and organized compared to having a manual dispenser that takes the space of the sink. This also cont...
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bbsmom
Verified Buyer
Posted Sep 11, 2014
Operating great!
We purchased two and on one of them we trouble getting it started, but once we did we have not had a minutes trouble since. Love it!
0up votes 0
0down votes 0
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Karol
Reviewed at:
Quill
Posted Jul 1, 2014
Item was not delivered
The items were not received. When I called customer service, I was told that the delivery was signed for. (Other items in the same PO were delivered) I asked if the driver could check the truck, and was told they don't do that. The rep repeated that the delivery was signed for.
0up votes 0
0down votes 0
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kcangel
Reviewed at:
Gojo Purell
Posted Apr 18, 2014
Can't go wrong with Purell
I always recommend Purell products to customers. Gojo stands behind their products - it's a name & brand you can trust. Does not leave sticky feeling after use - love that!
10up votes 10
2down votes 2
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