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Customer Reviews for Master Lock Password Plus Combination Lock, Silver

2.93
15 reviews
5 star
33%
4 star
13%
3 star
7%
2 star
7%
1 star
40%
Most helpful positive review
Posted Aug 31, 2025
Name It Lock It
Great creative design and protect your personal things. You can name it lock it. You can switch it up the lock code as often as you want to. And it looks great too.
VS
Most helpful critical review
Posted Oct 2, 2024
Not enough letter wheels to spell a word
I purchased this lock but there weren't enough wheels to spell a word. They need to include at least 5 letter wheels so that I can spell a word. I can't even find replacement wheels to add more!
Most recent reviews
Master Combination Lock
Reviewed at:
Staples Business
Posted Nov 11, 2025
The photo is misleading. It shows four padlocks but, it's for only one. It looks like a sturdy padlock though.
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Dee Says
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Aug 31, 2025
Name It Lock It
Great creative design and protect your personal things. You can name it lock it. You can switch it up the lock code as often as you want to. And it looks great too.
0up votes 0
0down votes 0
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ESTEFANIA L.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Dec 26, 2024
Easy to set code
It is a good idea to remember the code but the price is a bit high compared to locks that are in the similar category.
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Brian25
Reviewed at:
Masterlock.com
Posted Oct 2, 2024
Not enough letter wheels to spell a word
I purchased this lock but there weren't enough wheels to spell a word. They need to include at least 5 letter wheels so that I can spell a word. I can't even find replacement wheels to add more!
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Response from Staples :
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
October 3, 2024
Deryk A.
Verified Buyer
Posted Nov 19, 2023
Locks!
The locks are great however you will have to buy two of them because the numbers and words are interchangeable. The code is letter letter number letter and it gives you two extra numbers therefore you can remove all the letters and all the numbers and then put them all back in the correct order you like with one with all numbers and one with all letters.
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John C.
Verified Buyer
Reviewed at:
Staples Business
Posted Nov 8, 2020
bad product!
This is very bad product. Not easy to setup or operate. Don't waste your money
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D.A.
Verified Buyer
Posted Sep 21, 2020
Master Lock feedback about usage
it was hard to work with after selected combination could not close handle per instructions--had to bang it to close and it did not close. We purchased a different lock. I would not recommend this lock because it's too technical to set up. Gave a 2 rating because I liked the combination options but just didn't work. I would not recommend or rewrite instructions for u...
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Summit
Reviewed at:
Staples Business
Posted Dec 20, 2017
Junk
I was so disappointed in this product. We had similar ones that we love and needed more. I ordered about 6 and they fall apart and are cheaply made. My staff hated them. I threw them away after a while.
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Summit
Reviewed at:
Staples Business
Posted Oct 16, 2017
Horrible falls apart
The product is poorly constructed. When you set the combo you pull the side off adjust the tumblers accordingly then put the side back on to set the combo. The problem is when you unlock and pull the lock off whatever you are locking the lock falls apart. The side cap falls the tumblers fall. Its completely useless.
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Reviewed at:
Staples Business
Posted Aug 8, 2017
Junk
I love these types of locks where you can choose the combination but was extremely disappointed in these. I purchased 6 of them and they fall apart and are hard to get the combination to line up. My staff hate them.
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Reviewed at:
Staples Business
Posted Nov 10, 2016
Larger than expected
I bought this lock to secure a case of Epi-Pens in a school. Everything about it was larger than expected which is a good thing as it means it will be easier to manipulate the combination in a time-sensitive situation. Alphanumeric characters are large easy to read and seat firmly in position. Only thing keeping me from giving this a 5 star rating is that there weren...
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Summit
Reviewed at:
Staples Business
Posted May 9, 2013
Combo lock broken before I got to use it
Put it together and it would not lock. Was not able to secure the lock. It never worked at all. I just purchased this lock for our frig in office kitchen. Very disappointed in it.
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