Customer Reviews for Fellowes Designer Suites DeskReady Adjustable Keyboard Drawer, Black (8038302)
99 reviews
Most helpful positive review
Posted Mar 12, 2024
Great design
Very nice design for a device.
VS
Most helpful critical review
Posted Feb 17, 2022
Dimensions don't include mounting brackets
I bought this based on dimensions stated on the website. My desk has a 31" opening, website says 28.63"W. Only the keyboard tray itself is 28.63". With mounting brackets attached, it's 34" wide. That should have been stated somewhere.
E.F.
Reviewed at:
Staples Business
Posted Mar 12, 2024
Great design
Very nice design for a device.
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Response from Staples :
Thank you Eloni!
March 15, 2024
Barbara W.
Posted Oct 11, 2023
Works Perfectly
I chose this keyboard drawer because it looked easy to install with no tools. I had someone in the office lend me a hand and it was fairly easy It's working really well for me.
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Response from Staples :
We are glad it is working well for you Barbara! Thank you for the five stars and for choosing Fellowes!
October 16, 2023
Eileen L.
Reviewed at:
Staples Business
Posted Oct 20, 2022
Works great for me!
Feels sturdy and slides in and out well. The gel rest is nice and comes with a neoprene mouse pad. I have this installed on an adjustable height desk and love it. I slightly altered the support brackets to accommodate the desk support leg but which made the set up ideal.
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TL
Reviewed at:
staples.ca
Posted Feb 17, 2022
Dimensions don't include mounting brackets
I bought this based on dimensions stated on the website. My desk has a 31" opening, website says 28.63"W. Only the keyboard tray itself is 28.63". With mounting brackets attached, it's 34" wide. That should have been stated somewhere.
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Response from Staples :
Hi TL. Thank you for pointing this out. We are sorry for the inconvenience it caused you. A 33-3/4" wide space is required and the underside of desk must be unobstructed.
February 17, 2022
construction a.s.p. et fi
Reviewed at:
staples.ca
Posted Feb 11, 2022
f
réponds très bien à mes besoins. solide, tient bien en place. très satisfaite
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Rachid Baida
Reviewed at:
staples.ca
Posted Nov 1, 2021
Excellent produit
Excellent tiroir, meilleure qualité et facile à installer
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RC
Reviewed at:
staples.ca
Posted Aug 4, 2021
Nothing About it Seems Worth the Price!
Way too difficult to assemble and attach with horrid instructions! Kept falling apart trying to move it onto the desk. Except the roller assembly, seems very flimsy and lacking in quality for $150 plus tax! Sponge harm rest has a noticeable flaw ...some kind of glue stuck to it.
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Response from Staples :
Hi RC. We are sorry to read you have had a bad experience! We would appreciate the opportunity to speak with you. It sounds like some of the components are damaged. Please give customer service a call if you have not done so already. We are here to help you!
August 5, 2021
Caro
Reviewed at:
staples.ca
Posted Feb 25, 2021
Assez bon
Ne glisse pas aussi aisément qu'un tiroir fixe. Si j'avais la permission de visser un tiroir à mon bureau de travail, je préfèrerais en avoir un permanent. Je suis cependant suffisamment satisfaite pour en acheter un autre s'il était nécessaire.
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StartTheNew
Reviewed at:
staples.ca
Posted Feb 7, 2021
It may not mount under your desk!
I really liked what I saw when I opened the product, I am giving it a 3 instead of a 4 because I never got a chance to use it. Not 5 because it was not aesthetically pleasing to the eye. There is no image to show you, however, you need about 17-20 inches clearance under you desk to mount it. I wish the description or pictures mentioned it somewhere.
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Maryse
Reviewed at:
staples.ca
Posted Jan 23, 2021
Excellente qualité
Excellente qualité, je recommande fortement ce produit
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Admin
Reviewed at:
staples.ca
Posted Dec 10, 2020
Incorrect details in item description
The measurements of this item DO NOT include the brackets on either end of the tray. As a result I am now stuck with a keyboard tray that doesn't fir my desk.
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Response from Staples :
Hi Admin. We are sorry this is not working for your desk. While the tray measurements are something to consider, the installation space required may be slightly different. This particular drawer requires a 33-3/4" wide space and the underside of desk must be unobstructed. If you need assistance in determining which drawer will work, please reach out to Fellowes customer service. We would appreciate an opportunity to assist you.
December 11, 2020
LS
Reviewed at:
staples.ca
Posted Nov 20, 2020
Keyboard drawer
You will need a very large desk with no skirting or drawers (exactly like the one shown). This will not work on older desks or tables with any kind of ridge under the table top. I was unable to use this on any desk or table I have.
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Response from Staples :
We are sorry this did not work with your desk, LS!
November 20, 2020
K George
Reviewed at:
staples.ca
Posted Nov 19, 2020
Does what its intended to do.
Keyboard drawer is sturdy and roles easily under desk when not in use. Looks good as it attaches under desk vs. clamps. Wrist pad adds comfort. Drawer adjusts to 3 height levels.
Note: Assembly does require drilling into desk.
Negatives: Side mouse pad is not as solidly built as the keyboard drawer. Adjusting to the proper ergonomic level was trial and error and is fai...
Note: Assembly does require drilling into desk.
Negatives: Side mouse pad is not as solidly built as the keyboard drawer. Adjusting to the proper ergonomic level was trial and error and is fai...
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Joannie dickner
Reviewed at:
staples.ca
Posted Nov 19, 2020
Ajustement
Dure à ajuster , l’ajustement se déplace souvent et c’est fatiguant
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Response from Staples :
Bonjours Joannie
Nous sommes désolés d’apprendre que vous avez des difficultés avec l’installation de votre DeskReady! Nous tenons à mentionner que les pinces sont conçues pour s’adapter à n’importe quel dessus de bureau qui est 5/8 " - 1-1/2 " d’épaisseur. De plus, vous voudrez être certain que le dessous de votre bureau est plat. Si les problèmes persistent, s’il vous plaît appelez-nous. Nous vous serions reconnaissants et appréciés d’avoir l’occasion de vous parler et de résoudre ce problème avec vous.
Nous sommes désolés d’apprendre que vous avez des difficultés avec l’installation de votre DeskReady! Nous tenons à mentionner que les pinces sont conçues pour s’adapter à n’importe quel dessus de bureau qui est 5/8 " - 1-1/2 " d’épaisseur. De plus, vous voudrez être certain que le dessous de votre bureau est plat. Si les problèmes persistent, s’il vous plaît appelez-nous. Nous vous serions reconnaissants et appréciés d’avoir l’occasion de vous parler et de résoudre ce problème avec vous.
December 14, 2020
Maria N.
Reviewed at:
Staples Business
Posted Nov 17, 2020
Product not as advertised
In the picture it looks like an easy clip on and go but this is also very sensitive material that you cannot rest your hands on to type nicely in fear of it falling off or breaking.
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W.E.
Posted Aug 19, 2020
Not actually desk ready
The keyboard was not desk ready and once assembled one side of the rails will not stay in place while sliding the drawer. It has fallen 2 times while on conference calls and I plan to return it. Desk ready means desk ready...snap on and go!
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Paula
Posted Jul 21, 2020
did not fit
did not fit. returned for credit.
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Avery
Reviewed at:
staples.ca
Posted Jun 10, 2020
Fellowes Designer keyboard drawer - very satisfied
Spacious and sturdy. Comfortable wrist support and nice to have a separate padded space for the mousepad.
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Diana
Posted May 31, 2020
Keyboard Drawer
Not sturdy when attached to desk cheaply made and too large for a normal sized desk.
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KATHLEEN DRUM
Posted May 5, 2020
NOT AS DESCRIBED
Some assembly is required. I was not expecting that. And take heed to a previous comment left it is not very secrue to the desk in the back making it feel cluncky. I'm not sure I have installed correctly because is tilts so far back that my mouse will slide toward the back like while I type this. I hopefully only will need to use it for another month until I can go ba...
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