Customer Reviews for Staples Remanufactured Red Standard Yield Postage Ink Cartridge Replacement for Pitney Bowes (797-0/797-Q/797-M)
398 reviews
Most helpful positive review
Posted Mar 19, 2023
These have always worked fine for us...
... and they literally cost 1/5 of what Pitney Bowes charges for OEM product on their site. Try to gouge your customers and they will go elsewhere.
VS
Most helpful critical review
Posted Jun 25, 2023
TRU RED Remanufactured ink cartridge
The last several cartridges i have ordered from Staples does not last. I mail 1-2 pieces of mail once a month. And these cartridges do not last like they used to.
TRU RED Remanu ink cartridge
Posted Jun 25, 2023
TRU RED Remanufactured ink cartridge
The last several cartridges i have ordered from Staples does not last. I mail 1-2 pieces of mail once a month. And these cartridges do not last like they used to.
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Response from Staples :
We are so sorry you had this issue with our Staples PB 797-0 replacement postage ink cartridge. Please reach out to our support team at 1-877-228-3128 so that we can assist you in resolving and make thing right with you. Thank you
June 26, 2023
MATTHEW G.
Posted Mar 19, 2023
These have always worked fine for us...
... and they literally cost 1/5 of what Pitney Bowes charges for OEM product on their site. Try to gouge your customers and they will go elsewhere.
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Response from Staples :
Dear Matthew Thank you so much for your review! If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128
March 20, 2023
MARLENE S.
Reviewed at:
Staples Business
Posted Feb 7, 2023
Works Great!!
No need to spend $$ ordering directly through PB when this product works the same. Very satisfied customer.
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HAROLD G.
Posted Sep 27, 2022
Red Ink
This works as well as the Pitney Bows brand and saves money.
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Response from Staples :
Dear Harold Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
September 28, 2022
KATHY B.
Reviewed at:
Staples Business
Posted Sep 25, 2022
Quality going down?
They were fine in the past but the last two I purchased seemed to have much less ink and I had to replace way too quickly. Probably will purchase something else next. They are way too expensive to be so bad.
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KIMBERLY B.
Reviewed at:
Staples Business
Posted Jun 16, 2022
Ink for Pitney Bowes Mail Station
This is exactly what we needed and works perfectly. This is our 3rd ink from Staples and have never had a problem.
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KRIS M.
Posted Nov 29, 2021
Excellent product
This ink is an excellent product. Quick delivery.
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Response from Staples :
Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Redâ„¢ ink and toner support team 1-877-228-3128.
December 1, 2021
Tracy M.
Reviewed at:
Staples Business
Posted Sep 27, 2021
Not an authorized replacement cartridge
I was told by a Pitney Bowes representative after my meter stopped printing that these cartridges are not an authorized replacement. I have been using these for several years until this happened and after putting in a real PB cartridge it resolved the problem. Guess it can cause serious damage to the meter according to him. I will order the more expensive PB cartridge...
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LENTZCAPING INC M.
Posted Jul 7, 2021
TRU Red Remanufactured Red Standard Postage Ink
We need to return this. Constantly running out of ink after 10 items or so. We have to fool the machine into thinking we are inserting a new cartridge for it to print 10 more items. We will be ordering a non-remanufactured cartridge.
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Response from Staples :
We truly regret hearing that you're not completely satisfied with your Tru Redâ„¢ Pitney Bowes replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
July 9, 2021
PATRICK
Reviewed at:
Quill
Posted Apr 25, 2021
remanufactured red postage ink review
it rates an ok. it tends to bleed after a while and that reduces it's amount of ink and basically wastes ink so you have to buy them more often.
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D.F.
Posted Apr 19, 2021
Good Product
So far it has presented to be a good product.
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V.A.
Posted Mar 24, 2021
Postage meter ink
Product worked well but most importantly was delivered within 24 hours. Thank you!
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CAROL C.
Posted Mar 18, 2021
Red Toner for Postage Meter
So far so good. It works exactly as it should.
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B.S.
Posted Mar 8, 2021
Did not work!
The cartridge did not work and actually looked different from the previous one. Was able to get a replacement from Tru Red which did work.
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Response from Staples :
Dear Barbara Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Redâ„¢ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
March 10, 2021
MICHAEL K.
Posted Mar 2, 2021
Good ink cartridge
This cartridge worked well in our P-B machine.
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J.P.
Posted Feb 25, 2021
Not as advertised
While the picture may look the same and it is supposed to fit it does not. I will be returning it.
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Response from Staples :
Dear Juan Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Redâ„¢ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
March 1, 2021
Avid Staples Shopper
Posted Dec 10, 2020
Not Compatible with PB 797-M Cartridge
In spite of what's written this product is NOT plug compatible with the PB 797-M cartridge. We have a Mailstation2 (KM70mo) and it does not fit this printer.
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peter
Posted Dec 9, 2020
does not work with K700
does not work with K700 - ink is there but I think back of the cartridge is not the correct shape to activiate machine
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STELLA G S.
Posted Nov 22, 2020
Tru Red Pitney Bowes Cartridge
Fit perferctly and provided good print
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Sherrie T.
Reviewed at:
Staples Business
Posted Nov 11, 2020
satisfied with the purchase
very easy to install and works well
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