Customer Reviews for Staples Remanufactured Red Standard Yield Postage Ink Cartridge Replacement for Pitney Bowes (797-0/797-Q/797-M)
397 reviews
Most helpful positive review
Posted Aug 13, 2017
everything went the way it
everything went the way it was to be done
VS
Most helpful critical review
Posted Jul 9, 2019
Staples ink cartridges for our Pitney Bowes Postage Meter model K7MO
Interesting story.... The ink cartridge for our Pitney Bowes model K7MO ran out of ink. We did not have a replacement on hand, so I drove 12 miles to the Staples store. The clerk showed me the proper replacement cartridges. I bought all 3 they had on hand. When I returned to the office, we opened a package in installed the cartridge. it didn't work. The replaceme...
Read full review
Staples Customer
Verified Buyer
Posted Jun 26, 2023
TRU RED Remanufactured ink cartridge
The last several cartridges i have ordered from Staples does not last. I mail 1-2 pieces of mail once a month. And these cartridges do not last like they used to.
0up votes 0
0down votes 0
Report
Response from Staples :
We are so sorry you had this issue with our Staples PB 797-0 replacement postage ink cartridge. Please reach out to our support team at 1-877-228-3128 so that we can assist you in resolving and make thing right with you. Thank you
Linda H., June 26, 2023
MATTHEW G.
Verified Buyer
Posted Mar 20, 2023
These have always worked fine for us...
... and they literally cost 1/5 of what Pitney Bowes charges for OEM product on their site. Try to gouge your customers and they will go elsewhere.
0up votes 0
0down votes 0
Report
Response from Staples :
Dear Matthew Thank you so much for your review! If you ever have questions, feel free to contact our dedicated ink and toner support team at 1-877-228-3128
Linda H., March 20, 2023
MARLENE S.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Feb 8, 2023
Works Great!!
No need to spend $$ ordering directly through PB when this product works the same. Very satisfied customer.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Sep 28, 2022
Red Ink
This works as well as the Pitney Bows brand and saves money.
0up votes 0
0down votes 0
Report
Response from Staples :
Dear Harold Thank you so much for your review! We value our customer's feedback. If you ever have questions, feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Linda H., September 28, 2022
KATHY B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Sep 26, 2022
Quality going down?
They were fine in the past but the last two I purchased seemed to have much less ink and I had to replace way too quickly. Probably will purchase something else next. They are way too expensive to be so bad.
0up votes 0
0down votes 0
Report
KIMBERLY B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jun 17, 2022
Ink for Pitney Bowes Mail Station
This is exactly what we needed and works perfectly. This is our 3rd ink from Staples and have never had a problem.
0up votes 0
0down votes 0
Report
KRIS M.
Verified Buyer
Posted Nov 30, 2021
Excellent product
This ink is an excellent product. Quick delivery.
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Linda H., December 1, 2021
Tracy M.
Reviewed at:
Staples Advantage
Posted Sep 28, 2021
Not an authorized replacement cartridge
I was told by a Pitney Bowes representative, after my meter stopped printing, that these cartridges are not an authorized replacement. I have been using these for several years until this happened and after putting in a real PB cartridge it resolved the problem. Guess it can cause serious damage to the meter according to him. I will order the more expensive PB cartridge...
Read full review
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 8, 2021
TRU Red Remanufactured Red Standard Postage Ink
We need to return this. Constantly running out of ink after 10 items or so. We have to fool the machine into thinking we are inserting a new cartridge for it to print 10 more items. We will be ordering a non-remanufactured cartridge.
0up votes 0
0down votes 0
Report
Response from Staples :
We truly regret hearing that you're not completely satisfied with your Tru Red™ Pitney Bowes replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., July 9, 2021
PATRICK
Verified Buyer
Reviewed at:
Quill
Posted Apr 26, 2021
remanufactured red postage ink review
it rates an ok. it tends to bleed after a while and that reduces it's amount of ink and basically wastes ink so you have to buy them more often.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Apr 20, 2021
Good Product
So far it has presented to be a good product.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Mar 25, 2021
Postage meter ink
Product worked well but most importantly, was delivered within 24 hours. Thank you!
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Mar 19, 2021
Red Toner for Postage Meter
So far so good.
It works exactly as it should.
It works exactly as it should.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Mar 9, 2021
Did not work!
The cartridge did not work and actually looked different from the previous one. Was able to get a replacement from Tru Red which did work.
0up votes 0
0down votes 0
Report
Response from Staples :
Dear Barbara Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., March 10, 2021
Staples Customer
Verified Buyer
Posted Mar 3, 2021
Good ink cartridge
This cartridge worked well in our P-B machine.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Feb 26, 2021
Not as advertised
While the picture may look the same and it is supposed to fit, it does not. I will be returning it.
0up votes 0
0down votes 0
Report
Response from Staples :
Dear Juan Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., March 1, 2021
Staples Customer
Posted Dec 11, 2020
Not Compatible with PB 797-M Cartridge
In spite of what's written, this product is NOT plug compatible with the PB 797-M cartridge. We have a Mailstation2 (KM70mo) and it does not fit this printer.
1up votes 1
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Dec 10, 2020
does not work with K700
does not work with K700 - ink is there but I think back of the cartridge is not the correct shape to activiate machine
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Nov 23, 2020
Tru Red Pitney Bowes Cartridge
Fit perferctly and provided good print
0up votes 0
0down votes 0
Report
SHERRIE T.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Nov 12, 2020
satisfied with the purchase
very easy to install and works well
0up votes 0
0down votes 0
Report