Customer Reviews for Brother DR-620 Standard Drum Unit
849 reviews
Most helpful positive review
Posted Dec 9, 2022
It works as supposed to
I have this fax machine for about 10 years and has been using the toner without problem
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Most helpful critical review
Posted May 30, 2022
Very poor quality of printout
I've used this printer privately for many years. I replaced the Toner and Drum and now the copies are very poor. Cleaning the printer has not helped.
Staples Customer
Verified Buyer
Posted Mar 9, 2025
It works
Works as expected.
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ED D.
Verified Buyer
Posted Mar 12, 2023
The drum was exactly what was needed.
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Staples Customer
Verified Buyer
Posted Jan 13, 2023
Timely
I received the drum the next day
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ANDREA
Verified Buyer
Reviewed at:
Quill
Posted Nov 22, 2022
Brother drum unit
Working like a charm!
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catlove
Reviewed at:
Brother
Posted Oct 14, 2022
Great black color. Long lasting toner cartridge!
Very good black color, consistent. The letters do not smear on the paper, it is very even tone on the large surface of halftone. I am in the graphic design field and love the genuine brother quality. I recommend everyone to stay with genuine brother. The original toner cartridge that come with Brother laser machine has short life, but these replacement cartridge lasts ...
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Staples Customer
Verified Buyer
Posted May 9, 2022
BROTHER DR-620 DRUM
EASY INSTALL. WORKS GREAT SO FAR!
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Staples Customer
Verified Buyer
Posted Apr 13, 2022
Performs exactly as advertized
If you have a Brother printer, it is best to order Brother-produced supplies for it, its that simple...
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Staples Customer
Verified Buyer
Posted Apr 6, 2022
Keeping the taxes rolling
My Brother all-in-one works really hard, especially at tax time. I use only what Brother recommend as far as toner and drums. The drums are easily to change out and have a long working life through many of the high-yield toner changes. Staples always had replacement drums in stock and I get free and fast delivery.
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Staples Customer
Verified Buyer
Posted Oct 14, 2021
Great Experience
The sales representative was very helpful and walked me through the store picking out each of the needed items. He was knowledgeable about the product and created a great experience. Thank you.
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Staples Customer
Verified Buyer
Posted Aug 2, 2021
Brother DR-620 Drum Unit
Works....................................................
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Jay F.
Reviewed at:
Staples Advantage
Posted Apr 14, 2021
OEM The Way To Go
I always trust Brother OEM drums and printer cartridges.
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Staples Customer
Verified Buyer
Posted Nov 20, 2020
Payroll Assistant
Working fine, but my printer still has a message : Replace drum
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Staples Customer
Verified Buyer
Posted Aug 31, 2020
DR-620
All products are excellent.
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Robert M.
Verified Buyer
Reviewed at:
Quill
Posted Aug 13, 2020
No worries
Fit perfectly no issues
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Staples Customer
Verified Buyer
Posted Aug 4, 2020
FIVE STARS
PRODUCT AS I EXPECTED. WOULD RECOMMEND IT.
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Staples Customer
Verified Buyer
Posted Jul 21, 2020
The new drum allowed my printer to work like new
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Staples Customer
Verified Buyer
Posted Jul 14, 2020
drum
very expensive, especially for a legacy machine
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Staples Customer
Verified Buyer
Posted Apr 29, 2020
Great service
Fast delivery in 2 days. Came timely and package is in excellent condition.
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Staples Customer
Verified Buyer
Posted Apr 14, 2020
Help in the time of need.
The Brother DR 620 Black Drum surpasses our expectations, performing great, just the fix we needed. I would recommend this product.
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Staples Customer
Verified Buyer
Posted Mar 31, 2020
Services
Buying a commodity item such as a drum for a printer is not done frequently enough for me to know where it is located in the store. A clerk was in hand and guided me through the process. This made the purchase very easy for me with a knowledgeable represenative
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