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Customer Reviews for Master Lock® Combination Lock, 1 3/16", Steel, Black (647D)

Master Lock® Combination Lock, 1 3/16", Steel, Black (647D)~#|#~sp30200519_sc7
Master Lock® Combination Lock, 1 3/16", Steel, Black (647D)~#|#~m003957674_sc7
Master Lock® Combination Lock, 1 3/16", Steel, Black (647D) is In-store only
Item # : 850277
Model # : 647D
Combination lock with long shackle and made of steel, offering resistance to cutting and sawing, 3 dial combination security offers keyless convenience.
  • Size: 1 3/16"W
  • Comes in black color, made of steel
Price is $9.99
30-min pickup
3.91
98 reviews
5 star
60%
4 star
11%
3 star
6%
2 star
4%
1 star
18%
Most helpful positive review
Posted Feb 8, 2025
Easy to use
Great lock for the gym. The young person working at Staples recommended this lock for the simplicity and he was correct! Love it!
VS
Most helpful critical review
Posted Oct 3, 2025
Scam
This is not just a poor quality product, but is literally defective. The numbers do not rotate properly when you try to set a desired code.
Most recent reviews
Aaron
Reviewed at:
staples.ca
Posted Oct 3, 2025
Scam
This is not just a poor quality product, but is literally defective. The numbers do not rotate properly when you try to set a desired code.
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R.S.
Posted Aug 30, 2025
Total waste of money! Did NOT work.
Do NOT but this lock. It did not work. I was never able to set my own combination. A waste of money!
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MICHELE H.
Posted Feb 8, 2025
Easy to use
Great lock for the gym. The young person working at Staples recommended this lock for the simplicity and he was correct! Love it!
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CAROL C.
Posted Jan 21, 2025
Best safety lock ever
Sleek design light weight easy to use.
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GORDON B.
Posted Jan 11, 2025
Master Lock
I was headed to the gym and realized that I left my other Master mini lock at home. I dropped by Staples to do some quick printing and decided to ask if they had any locks. The sales person directed me to the correct area and the first thing that I saw was this lock. It appeared to be an updated version of the one I already have so I bought it. It's perfect for what I...
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PATTY M.
Posted Dec 24, 2024
Master Lock® Combination Lock 1 3/16" Steel Black (647D)
I will exchange it. I just can't seem to get it to work for me. Thank you.
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Alan
Reviewed at:
Masterlock.com
Posted Oct 31, 2024
Good. Better if we knew how to change code
Nice small basic lock. Now if Master actually had a manual OR told you how to change the combination on their website, I'd rate it more highly. For those who keep asking: Unlock it, turn the u-piece 1/4 around and push down into the slot. Keep it down and turn another 1/4 around. Set the combo to what you want.
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Response from Staples :
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
CS Rep, October 31, 2024
Mark51
Reviewed at:
Masterlock.com
Posted Oct 11, 2024
Poor functioning
Will not cycle through to change the combination! Just seen when I was searching for "help" apparently I am not the only one with this issue! I'd give it less than 1 star if this site would have allowed.
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Response from Staples :
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
October 13, 2024
647D
Reviewed at:
Masterlock.com
Posted Sep 22, 2024
Can’t change the initial 0-0-0 combination
I won’t reset the combination out of the box. Stuck on 0-0-0 still.
647D Customer Photo 1
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Response from Staples :
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
CS Rep, September 23, 2024
iwantmymanual
Reviewed at:
Masterlock.com
Posted Sep 19, 2024
Manual.
No manuals for how to change code. Please upload. Very unhappy.
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Response from Staples :
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
September 19, 2024
David
Reviewed at:
Masterlock.com
Posted Sep 17, 2024
just got it and it is a nightmare to set combo still have not been able to set it
David Customer Photo 1
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Response from Staples :
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
CS Rep, September 23, 2024
ROBERT C.
Posted Aug 31, 2024
Just the lock I needed
The lock works like a charm!
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J.D.
Posted Aug 7, 2024
Do not buy!
Had asked four people to set lock and none could do it…
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Kayla1988
Reviewed at:
Masterlock.com
Posted Aug 5, 2024
Great for basic security! Resetting confusing.
I’ve had this lock for several months now, and it is perfect for keeping snooping individuals out of my bedroom. I simply bought a metal latch to attach to my door, screwed it in, and the lock attaches to the latch. Haven’t had any items come up missing out of my room since! However, to initially set the combination i do remember it being a bit confusing, and now that ...
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Kayla1988 Customer Photo 1
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MYRON C.
Posted Jul 8, 2024
Serves its purpose
It’s a small lock; easy to use; easy to set up with your own code. Used in the right situations (I use mine at the gym) and its solid; in the wrong situations I feel like it could be easily compromised.
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LEONOR L.
Posted Feb 26, 2024
Master Lock combination
Product good. Help so-so. Lady at register said she'd get someone to set it for me couldn't find anyone and did not allow me to return item.
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DORATHEA P.
Posted Jan 1, 2024
Difficult Luggage Lock
I would not refer this product to my family and or Friends due to how difficult it is to operate.
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JAMESJ C.
Posted Nov 26, 2023
Easy to use
It’s a very simple lock and easy to create my own combination.
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DEBORAH W.
Posted Oct 3, 2023
It's a great lock for senior's. You can't forget your locker numbers.
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CAROLYN B.
Posted Aug 26, 2023
Lock purchase
The lock is great but Chris who had to open it for me and show me how to use it WAS EVEN GREATER. I don't see that well so his help was so valuable.
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