Customer Reviews for Dawn Professional Manual Pot and Pan Dish Soap, Original Scent, 38 Fl. oz., 8/Carton (45112CT)

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We know how important it is to have a scent you love when it comes to washing dishes, and we're very sorry to hear about your experience. All our products go through stringent tests and evaluations to ensure they are safe and effective when used as directed, so this is not something we’d expect to happen. If you haven’t already, please discontinue using the dish soap and set it aside in case we need more information. The scent of Dawn Ultra was changed after receiving positive feedback during extensive testing with consumers. This is the first scent change for Dawn Ultra Original in over 10 years. We understand that this change may be disappointing for some consumers, and we truly value your feedback, as it’s instrumental in guiding our team as we continue to work on future innovations. To help remove the scent, we recommend soaking the dishes in hot water with some distilled vinegar added to it. If you choose to wash the dishes in the dishwasher, pour some vinegar into the bottom of the dishwasher, along with some vinegar directly into the dispenser. We offer a variety of scents, and even an Unscented version of Dawn in an E-Z Squeeze bottle, and we'd love to help find a version you'll love. Please call us at (800) 725-3296 so we can continue assisting you.

We're sorry to hear you didn't have the experience you expected, Evvy, and assure you that we have many quality checks to ensure your dishes are left sparkling. To get the best results, make sure your water is 105°F to 115°F (40.56°C to 46.11°C), and add the dishwashing liquid to the sink before adding water. We'd like to help you get the most from your Dawn, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.