Customer Reviews for WINDOWS OS INSTALL
Item # : 860645
Model # : 860645
Complete technology solutions for your home or office
- Installation of an operating system or operating system upgrade on one PC
Price is $129.99
580 reviews
Most helpful positive review
Posted Oct 5, 2025
Great Work
They did a great job. Thank you so much!
VS
Most helpful critical review
Posted Oct 25, 2021
Paid $130 for my own copy installed back.
It is Staples policy to charge people $130 for their own copy of Windows installed back on their computer after a repair. Of course Windows is free too but you cannot download it after a repair since you have to agree to the $130 charge before they will repair or return your computer. Nothing about this was hidden but what a bad policy. Just charge for labor or somet...
Read full review
JOE M.
Posted Oct 5, 2025
Great Work
They did a great job. Thank you so much!
0up votes 0
0down votes 0
Report
BRIAN B.
Posted May 22, 2025
Great Tech support
Knowledgeable quick turn around and very helpful
0up votes 0
0down votes 0
Report
W.G.
Posted Mar 19, 2025
Computor Fix
Phil always gives me good advice and fixes my computor issues. He is the best!
0up votes 0
0down votes 0
Report
DAVID BOGUE B.
Posted Jan 16, 2025
Terrific Service
The head technician was very professional and helpful in diagnosing my problem and recommending a solution.
0up votes 0
0down votes 0
Report
S.W.
Posted Nov 24, 2024
Just as slow as windows 7
Slow slow slow
0up votes 0
0down votes 0
Report
Mary
Posted Jun 27, 2024
Great service!
We needed technical help with a hacked laptop. Service was excellent- thorough and very knowledgeable. Will be using local Staples in the future if we are unlucky to experience similar issues.
0up votes 0
0down votes 0
Report
DIANE M.
Posted Nov 24, 2023
Great tech help
Expert help setting up my new laptop and transferring data from my old laptop.
0up votes 0
0down votes 0
Report
FREDERICK L.
Posted Nov 6, 2023
Fine
It would have helped to know more in advance about the limitations that connecting to the internet wasn't guaranteed etc. but otherwise Fine.
0up votes 0
0down votes 0
Report
WILLIAMR S.
Posted Sep 24, 2023
Fast competent and friendly tech service
The refreshing of my desktop made it work like new.
0up votes 0
0down votes 0
Report
JAMES C.
Posted Jul 23, 2023
operation installation
Dave was very helpful patient and thorough in helping us in one day!
0up votes 0
0down votes 0
Report
SUNNY R.
Posted Jun 28, 2023
Excellent work by technician
0up votes 0
0down votes 0
Report
VIRGINIA M.
Posted May 25, 2023
Happy with your service. Job completed as promised
0up votes 0
0down votes 0
Report
L.W.
Posted Apr 19, 2023
Very good service
0up votes 0
0down votes 0
Report
Sheila Payne
Posted Apr 17, 2023
Always great and accurate service from Mike who worked on my computer
0up votes 0
0down votes 0
Report
JOANNE I.
Posted Apr 11, 2023
The Tech Team are the Best
I have an older laptop that was Windows 7 professional. I’ve loved Windows 7. I resisted upgrading until my McAfee wouldn’t install. The techs were all so helpful so patient helping me understand Windows 10. I wasn’t ready to go up to Windows 11 yet I’m elderly and I especially want to give a shout out to Alyssa and Aneesh who were so helpful and kind! I highly recomm...
Read full review
0up votes 0
0down votes 0
Report
S.F.
Posted Mar 27, 2023
Tech Services outstanding
Kevin took care of me & was wonderful patient knowledgeable & professional. I was very satisfied. Susan Flynn
0up votes 0
0down votes 0
Report
THERESE L.
Posted Mar 19, 2023
Expert-level service
Curtis made an extra effort to diagnose and fix my computer issue on time for an impending work meeting. Great technical and customer service. 5-stars.
0up votes 0
0down votes 0
Report
DEBRA C.
Posted Oct 3, 2022
Great job a bit pricey.
The salesperson was great and attentive. Our store in W. Lebanon NH is fantastic. Fast turnaround just wish it wasn't quite so pricey. Didn't seem to be that much of a project for the cost.
0up votes 0
0down votes 0
Report
RON Polsfut
Posted Oct 2, 2022
Lap Top repair.
Very pleased with the work done and in a timely manner.
0up votes 0
0down votes 0
Report
DONALD P.
Posted Oct 2, 2022
Tech Phillip did an excellant job
Tech Phillip knew what was needed and now my old computer is operating like a new one
0up votes 0
0down votes 0
Report