Customer Reviews for SentrySafe 0.5-Cubic-Foot Electronic Security Safe
3 reviews
unhappy
Posted Mar 6, 2014
Garbage + poor warranty and service
This safe is garbage. We had one for less than a year, and opened it only a few times. The lock broke and now no longer works. Sentrysafe customer service advises the warranty is only for 90 days and that they won't replace or repair it. Doesn't that say something? Think about it. It's a safe. And they only warranty it for 90 days?
0up votes 0
0down votes 0
Report
Don''t like poor customer service!
Posted Jul 3, 2012
Cheap lock/poor customer service
First of all, we couldn't open it -it was jammed closed.
Once we finally got it open, we tried to enter our codes, following the instructions step by step - couldn't get it to lock at all. Tried it several times. Finally called customer service to ask in case we were doing something incorrect. After going through the process step by step with them, they told us they cou...
Once we finally got it open, we tried to enter our codes, following the instructions step by step - couldn't get it to lock at all. Tried it several times. Finally called customer service to ask in case we were doing something incorrect. After going through the process step by step with them, they told us they cou...
Read full review
0up votes 0
0down votes 0
Report
Buddhist in training
Posted May 8, 2012
Cheap locking mechanism breaks easily
To store items when I am away from the house.
It was light weight and easy for her to use.
The problem is that the locking mechanism is quite flimsy and breaks easily. I have returned it once and exchanged for a new one. Lock broke within two weeks. Taking it back for a refund, will have to acquire a more expensive model.
It was light weight and easy for her to use.
The problem is that the locking mechanism is quite flimsy and breaks easily. I have returned it once and exchanged for a new one. Lock broke within two weeks. Taking it back for a refund, will have to acquire a more expensive model.
0up votes 0
0down votes 0
Report