Customer Reviews for Staples Multiuse Copy Paper, 8.5" x 11", 20 lbs., 94 Brightness, 500 Sheets/Ream, 10 Reams/Carton (20472)
Item # : 897802
Model # : 20472-US
Brightness
94
Weight
20
Paper size
8.5" x 11"
Sheets
5,000
Reams
10
Price is $62.59
Unit of measure 5000/Carton
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11000 reviews
Summary of reviews
Staples Multiuse paper offers good quality for everyday printing with a smooth surface and brightness. However, some users report issues with paper jamming and deceptive pricing. The paper is suitable for various printers but may not meet expectations for commercial use.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 30, 2026
Great product
Copy paper was great
VS
Most helpful critical review
Posted Mar 16, 2026
no
one of the boxes of paper came in a bigger box because of the rems were destroy i called some one at Staples said they were sending a driver to pick it up and I still have the papper her I could not print the lable they sent so here the box sits I want the money back for that box of paper !!
Bill
Verified Buyer
Posted Mar 31, 2026
Paper prices keep going up
I was glad that it was 40% off as it seems to be much more expensive than in the past.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Steve
Verified Buyer
Posted Mar 30, 2026
Great product
Copy paper was great
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Jon
Verified Buyer
Posted Mar 29, 2026
Overall great experience
Timely delivery!
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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cari
Verified Buyer
Posted Mar 26, 2026
Perfect Paper had order previously
Great Value
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Amy
Verified Buyer
Posted Mar 23, 2026
It's paper
What you would expect.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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DGSaustin
Verified Buyer
Posted Mar 23, 2026
easy on your back
The 8 ream case is much easier on your back
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Al13
Verified Buyer
Posted Mar 21, 2026
Great paper
Amazing paper! Great quality, great price! Perfect for home office!
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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chall
Verified Buyer
Posted Mar 19, 2026
Great value
Great value for everyday printing
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Pat
Verified Buyer
Posted Mar 19, 2026
Staples Multiuse Copy Paper
Quality product, been using for years
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Mike L.
Verified Buyer
Posted Mar 18, 2026
Copy paper bonanza from Staples!
Great deal! Have it for when my supply of non-Staples runs out...soon!
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Tanya
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Mar 17, 2026
good quality
The box of paper is a good quality of paper.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Marty Servello
Verified Buyer
Posted Mar 16, 2026
no
one of the boxes of paper came in a bigger box because of the rems were destroy i called some one at Staples said they were sending a driver to pick it up and I still have the papper her I could not print the lable they sent so here the box sits I want the money back for that box of paper !!
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Response from Staples :
Hi Marty, we regret to hear that you had issues with your order/delivery. Please email customer service at [email protected] or call 1-800-333-3330. We'd like to take a closer look at this for you. ^MS
Social Media, March 19, 2026
Betts
Verified Buyer
Posted Mar 14, 2026
Excellent Paper--No Problems with Printing with It
Great fast delivery
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Verified Buyer
Posted Mar 13, 2026
Good product. Good price
You can never have too much printer paper in my opinion, and Staples made it easy and affordable to stock up.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Verified Buyer
Posted Mar 13, 2026
Excellent prices, Ease of ordering, Quick delivery
Great price
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Andy
Verified Buyer
Posted Mar 13, 2026
Everything Was Just Perfect
It's hard to rate paper and ink, so I'll tell you that the paper was boxed in a protective manner, so it was all nice and smooth and ready to use. The ink went into the printer and started working immediately. No problems!
This review is for Staples Multiuse 8.5 x 11 Copy Paper, 20 lbs., 94 Brightness, 500/Ream, 3 Reams/Carton (51929)
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lwc
Verified Buyer
Posted Mar 11, 2026
paper
it worked well in our copier
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Laura
Verified Buyer
Posted Mar 10, 2026
Staples Multi-use Copy Paper (carton)
I use a lot of paper in my business for copies and printed (on paper) photos. This was a great buy. I've used this paper for years (it works well) and the sale price was excellent, plus free shipping. With business expenses increasing every day, I feel like Staples was helping me out!
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Never again
Verified Buyer
Posted Mar 8, 2026
Case of paper showed up smashed by delivery driver
Case of paper showed up smashed by delivery driver.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Response from Staples :
Hi, I'm sorry to hear that you received a damaged product, and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3, via Chat on Staples.com, or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^AL
AL, March 11, 2026
R.B.
Verified Buyer
Posted Mar 6, 2026
Ratings and Knowledge Matter
We discovered the hard way that ratings and reviews matter. Unfortunately, Staples Customer Service Reps are only trained to handle generic "I don't like this." issues and know little about the products they sell. Using ratings and reviews - we picked this box of paper to be our test box for our copier/printers at our office.
This box of Multiuse Copy paper is on the...
This box of Multiuse Copy paper is on the...
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This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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