Customer Reviews for Staples Select 8.5" x 11" Copy Paper, 20 lbs., 94 Brightness, 500/Ream (20471)
10955 reviews
Summary of reviews
The paper is of good quality with a satisfactory weight and brightness, offering good value for money. It is versatile for personal and home use. However, some users find it not as good as HP papers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 17, 2026
good quality
The box of paper is a good quality of paper.
VS
Most helpful critical review
Posted Mar 8, 2026
Case of paper showed up smashed by delivery driver
Case of paper showed up smashed by delivery driver.
Tanya
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Mar 17, 2026
good quality
The box of paper is a good quality of paper.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Betts
Verified Buyer
Posted Mar 14, 2026
Excellent Paper--No Problems with Printing with It
Great fast delivery
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Verified Buyer
Posted Mar 13, 2026
Good product. Good price
You can never have too much printer paper in my opinion, and Staples made it easy and affordable to stock up.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Verified Buyer
Posted Mar 13, 2026
Excellent prices, Ease of ordering, Quick delivery
Great price
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Andy
Verified Buyer
Posted Mar 13, 2026
Everything Was Just Perfect
It's hard to rate paper and ink, so I'll tell you that the paper was boxed in a protective manner, so it was all nice and smooth and ready to use. The ink went into the printer and started working immediately. No problems!
This review is for Staples Multiuse 8.5 x 11 Copy Paper, 20 lbs., 94 Brightness, 500/Ream, 3 Reams/Carton (51929)
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lwc
Verified Buyer
Posted Mar 11, 2026
paper
it worked well in our copier
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Laura
Verified Buyer
Posted Mar 10, 2026
Staples Multi-use Copy Paper (carton)
I use a lot of paper in my business for copies and printed (on paper) photos. This was a great buy. I've used this paper for years (it works well) and the sale price was excellent, plus free shipping. With business expenses increasing every day, I feel like Staples was helping me out!
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Never again
Verified Buyer
Posted Mar 8, 2026
Case of paper showed up smashed by delivery driver
Case of paper showed up smashed by delivery driver.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Response from Staples :
Hi, I'm sorry to hear that you received a damaged product, and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3, via Chat on Staples.com, or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^AL
AL, March 11, 2026
R.B.
Verified Buyer
Posted Mar 6, 2026
Ratings and Knowledge Matter
We discovered the hard way that ratings and reviews matter. Unfortunately, Staples Customer Service Reps are only trained to handle generic "I don't like this." issues and know little about the products they sell. Using ratings and reviews - we picked this box of paper to be our test box for our copier/printers at our office.
This box of Multiuse Copy paper is on the...
This box of Multiuse Copy paper is on the...
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This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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LINARES INCOME TAX
Verified Buyer
Posted Mar 6, 2026
COPY PAPER
Bad quality paper
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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MarFran
Verified Buyer
Posted Mar 6, 2026
Efficient delivery
Received promptly and as advertised
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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CanineGlory
Verified Buyer
Posted Mar 5, 2026
Prompt, Fair Price, Great Service
I will not shop with any other company for my business needs. I am very busy and they always have my back.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Ms Nonymous
Verified Buyer
Posted Mar 5, 2026
Great buy, great paper
This is my go-to printer paper.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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ComForCare Homecare
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Mar 4, 2026
It is delivered at the right address/
The package is on time.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Diana
Verified Buyer
Posted Mar 4, 2026
#1 Choice
Excellent quality!
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Angel
Verified Buyer
Posted Mar 4, 2026
Excellent quality
This paper has excellent quality and arrived the next day!
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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rayerlaura
Verified Buyer
Posted Mar 4, 2026
Great buy to get a bulk amount of paper!
Waited for a sale!!!
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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KAlogna
Verified Buyer
Posted Mar 2, 2026
Quality paper
good quality
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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Volunteer GCC
Verified Buyer
Posted Feb 28, 2026
Repeat buyer
Good quality, good price, good value.
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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COPY PAPER
Posted Feb 27, 2026
NEVER GOT THE ORDER
HIGHLY DISSAPOINTED
This review is for Staples Multiuse Copy Paper, 8.5 x 11, 20 lbs., 94 Brightness, 500 Sheets/Ream, 8 Reams/Carton (26860-CC)
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