Customer Reviews for Swiffer WetJet Spray Mop Floor Cleaner, Fresh, 2/Pack (84872437)

We're sorry to hear this has been your experience and want to assure you that we have many quality checks to ensure you get the best from your Swiffer Sweeper. We'd like to learn more to help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.

We're very sorry that you find the scent stifling, kel273. A lot of thought goes into the design of our products to create features that we think you'll love, and we offer a range of product versions for the varied needs and preferences of our consumers. Although we don't currently have an unscented cleaning solution, you may like to try our WetJet Wood Floor Cleaner which has a lemon scent. We'll also be sure to pass along your request for an unscented cleaning solution. Because you satisfaction matters to us, we’d like to gather some information to further asssist you. Please give us a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.

There's nothing more important to us than the safety and satisfaction of our users, so we're very sorry to hear about this. Our products undergo extensive quality and safety testing to ensure they're safe when used as directed, and while scent preferences and perceptions will vary from person to person, we never expect the scent to give anyone a headache. Please discontinue using it as we have not changed the scent of this product. You may have used our dry pads instead of our wet pads before in the past as we do have an unscented version for those, so we'd like to collect some details and help you with this. Please call us at (800) 395-5594.

We're sorry to hear this, Gemma, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend to align the edges of the fold to the edge of the mop head. This will ensure that the cloth fits in the grippers on both sides of the sweeper head. Once that's done, make sure the cloth is tucked into all of the grippers on both sides of the sweeper head. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.

Thank you for sharing your interest in an unscented Swiffer Sweeper Wet Mopping pad. At this time we don't have an unscented version, but we'll be sure to share your interest with our team. If you'd like to share more of your feedback, please feel free to call us at (800) 742-9220.

Thanks so much for your review! We're sorry that you're not the biggest fan of these scents. While scent preferences will vary from person to person, feedback is incredibly important to us, and we'd like to to make sure your feedback is heard, and inform our team that you'd like the lemon scent to return. We can be reached at (800) 742-9220.

We're sorry to hear that the scent of your Swiffer Sweeper pad refills was stronger than you would've liked, and we appreciate you sharing your feedback with us. We do extensive research and testing when we design our products to make sure we're creating features and scents that meet the needs and preferences of our consumers, so it's disappointing that this doesn't seem to be the case here, and we're glad you let us know. Your satisfaction is important to us, and we'd like to learn more about this, so that we can assist you further from here. Please give us a call at (800) 214-8734, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend to align the edges of the fold to the edge of the mop head. This will ensure that the cloth fits in the grippers on both sides of the sweeper head. Once that's done, make sure the cloth is tucked into all of the grippers on both sides of the sweeper head. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.