Customer Reviews for OtterBox Defender Series Black Rugged Case for iPhone 14 Pro Max (77-88390)
Item # : IM106RH24
Model # : 77-88390
- Guard your iPhone 14 Pro Max with this rugged protective case
- Features a polycarbonate shell and holster with synthetic rubber slipcover; comes in black
Price is $74.99
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
254 reviews
Most helpful positive review
Posted Aug 25, 2025
Pleased
Excellent protection - lightweight - durable - easy assemble
VS
Most helpful critical review
Posted Nov 26, 2023
It didn’t work for me
It broke from the attachment on the first day, couldn’t put it through warranty
Reviewed at:
otterbox.com
Posted Aug 25, 2025
Pleased
Excellent protection - lightweight - durable - easy assemble
0up votes 0
0down votes 0
Report
Birch
Reviewed at:
otterbox.com
Posted Aug 1, 2025
Defender pro series
Love the case and holster. My proble is you don’t ever seem to carry replacement holsters for the defender series, only the defender xt series which will not work with the original defender series.
0up votes 0
0down votes 0
Report
Bill Hall
Reviewed at:
otterbox.com
Posted Mar 7, 2025
OutterBox case
OutterBox makes great cases and they protect your phone if you drop it
0up votes 0
0down votes 0
Report
Reviewed at:
otterbox.com
Posted Feb 1, 2025
Yayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Yayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
0up votes 0
0down votes 0
Report
Brian S
Reviewed at:
otterbox.com
Posted Jun 24, 2024
Really good protective case,, throw the holster in
Really good protective case,, throw the holster in the garbage
0up votes 0
0down votes 0
Report
Dale House
Reviewed at:
otterbox.com
Posted Mar 26, 2024
I had to trim around the siri button.
I had to trim around the siri button because it did not line up.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello, Dale! We are so sorry to hear you experienced an issue with your case that necessitated self-modification of the case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this issue to ensure you get exactly what you need for your device.
March 29, 2024
Myre
Reviewed at:
otterbox.com
Posted Mar 19, 2024
My 1st Otterbox
This is my first OtterIbox product, I love it, the design is nice stylish, comfortable, and i especially love that the case can double as a stand awesome product!
0up votes 0
0down votes 0
Report
Chuck
Reviewed at:
otterbox.com
Posted Jan 19, 2024
Defender
Love the defender, had a commuter but it doesn’t measure up, should have done it years ago
0up votes 0
0down votes 0
Report
Dsnider27
Reviewed at:
otterbox.com
Posted Jan 17, 2024
Highly recommend
This waa a gift i got my 18 year old son for Christmas. He's in the navy and got a stars and stripes design. He absolutely loves the design and the durability of the case. It also helps that it is water proof. It was an excellent purchase and I highly recommend.
0up votes 0
0down votes 0
Report
Felix
Reviewed at:
otterbox.com
Posted Jan 13, 2024
The best phone case I’ve had
This is all I needed. I drop my phone all the time and this case is perfect for me! If you do sports or there’s a possibility of you hitting your cellphone while working just buy this case!
0up votes 0
0down votes 0
Report
Hannah
Reviewed at:
otterbox.com
Posted Jan 5, 2024
Love this case!
This is the best case I’ve ever bought, I am not longer worried about breaking my phone when I drop it.
0up votes 0
0down votes 0
Report
Manuel
Reviewed at:
otterbox.com
Posted Nov 26, 2023
It didn’t work for me
It broke from the attachment on the first day, couldn’t put it through warranty
0up votes 0
0down votes 0
Report
Response from Staples :
Hello, Manuel! We are so sorry that you experienced a break with your Defender Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
November 27, 2023
Cissy Rushing
Reviewed at:
otterbox.com
Posted Nov 6, 2023
Perfect purchase
Works like it should, thank you, will always keep an otter box on my phone!
0up votes 0
0down votes 0
Report
Keisha
Reviewed at:
otterbox.com
Posted Oct 21, 2023
Best Case I Ever Had
It’s doing its job. I have an autistic child who uses my phone while we are on the go and my phone have managed all these tosses. My son recently tossed my phone out his brother window (we live in a townhome)and it survived , not even a scratch on the screen and I don’t have a screen protector at the moment. However before that I did notice that it’s starting to scratch...
Read full review
0up votes 0
0down votes 0
Report
Reviewed at:
otterbox.com
Posted Sep 26, 2023
iPhone 14 Pro Max Defender Series
I had the Symmetry case and dropped my iPhone on our Kitchen floor and the back was cracked, but not to the extent where any glass was loose or falling out. With 2 years left on my phone contract, I felt I needed the stiffer Defender and am not disappointed. The back is more protective and doesn't weigh hardly any more. And I received a belt clip if I want to wear it...
Read full review
0up votes 0
0down votes 0
Report
Kenneth lindell
Reviewed at:
otterbox.com
Posted Sep 21, 2023
Great phone case
I love how it fits my phone and the clip keeps my phone right where I want it
0up votes 0
0down votes 0
Report
Roy Chabot
Reviewed at:
otterbox.com
Posted Sep 16, 2023
Not your best
The phone does not stay in the holster well getting in and out of vehicles I find it unclips
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! We are so sorry to hear you are having issues with your Holster. We have an amazing warranty and would love to help you get a replacement that will function more securely with your device. Please give us a call at 1-855-688-7269 M-F from 8am-5pm MST and we will get you taken care of!
OtterBox, September 18, 2023
Reichsmark1
Reviewed at:
otterbox.com
Posted Sep 12, 2023
Lost customer
Holster is flawed, phone does not stay in holster on single or double click in, my screen is always facing into the holster, so that isn’t the problem as suggested in multiple responses to this issue, also synthetic rubber does not fit as well and leaves a rubber bubble next to camera lenses, I have been pleased and loyal with otter box since my iPhone 6, now I have a i...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! We apologize that you are experiencing issues with your case as well as the holster. We would love to replace both the case and holster via warranty to alleviate the issues you are experiencing. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
September 12, 2023
Collin
Reviewed at:
otterbox.com
Posted Sep 12, 2023
Starting to wreck my phone
Bought this case for work thinking it would be the best option for protecting my expensive phone. Found that after a couple weeks it had scratched and started to chip at the bezels of my new iPhone. I’ve always kept my phone and case very clean but it still did this. Very disappointed that I spent the money on a hood case for it to only damage me phone. Would not recomm...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! We apologize that you are experiencing difficulties with your case. This is not common or expected for the Defender Series case. We would be happy to replace the case via warranty replacement so you have a new case to function optimally to protect your device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
September 12, 2023
LDJTexas
Reviewed at:
otterbox.com
Posted Aug 30, 2023
This version of the Defender is NOT user friendly.
Used Defender cases for my previous two versions of iPhones. The first one was great (thick case and VERY easy to place in and remove from the belt clip). The second one was good (thick and fairly easy to place in the belt clip), and I could use my belt clip from the previous model with the case (which was awesome because the previous belt clip was VERY easy to place ...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! We apologize that the Defender Series for iPhone 14 Pro Max is not meeting your needs. Our amazing Customer Service Team is most happy to troubleshoot and assist. Please feel free to give us a call at 1-855-688-7269 and we are happy to help!
August 30, 2023