Customer Reviews for OtterBox Commuter Black Case for iPhone 14 Pro (77-88421)
71 reviews
Most helpful positive review
Posted Jun 16, 2025
Perfect protection
Slim, true to the description. I needed a sturdy case and this is it!
VS
Most helpful critical review
Posted Jan 27, 2025
NOT MagSafe Compatible
It’s not MagSafe compatible. But it is wireless charging compatible.
Dani
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 9, 2025
Doesn’t fit properly
The case won’t stay sealed and doesn’t fit properly.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
September 10, 2025
Sandie
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 16, 2025
Perfect protection
Slim, true to the description. I needed a sturdy case and this is it!
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Adam
Verified Buyer
Reviewed at:
otterbox.com
Posted May 11, 2025
Pretty good for lighter option
Good case but slippery and easy to drop. Needs more rubber spots
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Otter
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 11, 2025
Love but heavy
Love the case. A bit heavier than I thought it would be.
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Liza C
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 1, 2025
Sturdy case
Sturdy case that withstands drops and protects the ports
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Dean P
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 27, 2025
NOT MagSafe Compatible
It’s not MagSafe compatible. But it is wireless charging compatible.
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Response from Staples :
Hello, Dean! Yes, you are absolutely correct that this case is wireless charging compatible, but it does not contain magnets in the case, and therefore is not MagSafe. If we can assist or answer any additional questions, please do not hesitate to reach out, as we are always happy to help!
January 29, 2025
Irenke
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 24, 2024
Pink Commuter Otter Box
Everything about this Otter Box is great. I have an iPhone 14 which can be charged wirelessly but this case doesn’t allow for this. Also, as protective as it is, it also takes up a bit of room.
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Riley
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 4, 2024
Phone fell off car with commuter case and survived
I recently left my house and forgot my phone on top of my car. I drove halfway to my destination, and without me knowing, my phone must have flown off my car going down a common road at ~65mph.
When I realized this happened (my family received notifications that I was in a crash and found me unharmed), I rushed to the location where it said my phone got into a car cra...
When I realized this happened (my family received notifications that I was in a crash and found me unharmed), I rushed to the location where it said my phone got into a car cra...
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Francesco
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 30, 2024
Kind of works
Didn’t quite fit my phone but it kind of works, so i’ll make do
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Response from Staples :
Hello, Francesco! We are so sorry to hear that it sounds like you are experiencing a bit of a fit issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
April 1, 2024
Renee
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 22, 2024
Love Otterbox Commuter Cases
I've had commuter cases for my last few phones. There was a deal while purchasing the phone and I decided to go with a different case, but came back to the commuter because I have small hands I like the soft grip layer that goes underneath the tougher plastic layer.
No issues and haven't dropped my phone yet, but if this commuter case is like the ones for previous phon...
No issues and haven't dropped my phone yet, but if this commuter case is like the ones for previous phon...
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CarlJr407
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 30, 2023
Affordable/Strong Protection
Affordable, over the top protection, variety of styles.
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OtterSea
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 9, 2023
Better than MagSafe
Slim and protective. Even charges via gmc Sierra charging pad; MagSafe cases didn’t. Everything you want in a case.
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Julie
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 7, 2023
Otter box commuter case
Love this case, very comfortable in your hands and easy to hold
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Bryant
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 5, 2023
durable & not bulky
great case as usual, been using these on different models of iphone for over half a decade now.
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Disappointed
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 4, 2023
Pathetic protection
First time he dropped his iPhone 14 the screen smashed. So much for protection.
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Response from Staples :
We're sorry to hear that your iPhone 14 Pro was damaged while in one of our Commuter Series cases. While we create our products to be durable and protective, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. Though we are unable to provide a warranty to your device, as we are not the manufacturer, we would be happy to get a replacement case sent your way. Just give us a call at 1-855-688-7269 and one of our friendly Otters will help you out.
Kindly,
OtterBox Customer Support
OtterBox, July 5, 2023
EmProp
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 2, 2023
Always Good
Always love otter box. Easy to put together and put on. Good protection without being bulky. Buy one for every new phone I have.
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DTSH
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 21, 2023
Love my commuter!
Great protection for my iPhone! Shipped fast and easy to use.
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Jimmy
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 14, 2023
Job well done
Great service and fast delivery was veoplease in product, I had another phone with the commuter on it and I like the style it offers
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G Salv
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 3, 2023
Sleek and durable
This case is the absolute best. It's not too bulky, easy to grip and keeps my phone protected.
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AdamH
Reviewed at:
otterbox.com
Posted Apr 27, 2023
Otterbox is the best!
I've always used the Otterbox Commuter for all my phones. This is my first Apple phone and I'm not worried about the difference of quality between the Samsung commuter and this one. I have dropped my phones several times and have never broken or gotten even a scratch! I will be buying a protective case for my Apple watch because I know Otterbox is the best!
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