Customer Reviews for OtterBox Defender Series Pro Black Rugged Case for iPhone 14 Plus (77-88667)
46 reviews
Most helpful positive review
Posted Oct 22, 2025
Great product for daily use
We have been very satisfied with the performance and durability of the Otterbox. I have been using them since I got my first smartphone.
VS
Most helpful critical review
Posted Jun 30, 2025
Mic Issues
Unfortunately the mic on the phone doesn’t work at all with the case on.
Roger
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 22, 2025
Great product for daily use
We have been very satisfied with the performance and durability of the Otterbox. I have been using them since I got my first smartphone.
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Paige
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 30, 2025
Mic Issues
Unfortunately the mic on the phone doesn’t work at all with the case on.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
July 1, 2025
Thom E
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 13, 2024
Otterbox is it!
Otterbox is the only case I will buy. This goes for my wife and son as well. I got the 2 laver (inside rubbery, outside hard shell). THey have changed a little since the last one I bought - the rubber on the old one was actually rubber and the outer case firmed it up well. The new one is more like flexible plastic, and more difficult to remove. But I'm sure the eng...
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DaveG
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 6, 2024
Great choice
Great case, easy to install. Excellent selection & price
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 28, 2024
Poorly made
I’ve bought the same case before I am. This old is poorly made it flexes when I have my pop socket on it and now my pop socket is coming off because of how much that it flexes.
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Response from Staples :
Hello, Will! We are so sorry to hear that your case is experiencing undue flexing. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation.
July 29, 2024
J Taylor
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 9, 2024
Nice otter box for granddaughter
Received item and happy with it. Granddaughter loved it as a Christmas present.
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Debbey
Reviewed at:
otterbox.com
Posted Sep 30, 2023
Need help
Is the clip removable? I don’t need that feature but love the Defender series
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Lane
Reviewed at:
otterbox.com
Posted Sep 1, 2023
Very good purchase
I love it protects my phone really well I like thick cases but def worth the price
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HDP00
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 21, 2023
Don't buy
Sucks want stay on phone . Plastic case want stay together
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Response from Staples :
Hello! We apologize that you are experiencing an issue with the inner hard plastic portion of your Defender Pro Series case staying together. We have an excellent warranty and we would be happy to get you a brand new case via warranty replacement to alleviate this issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
August 23, 2023
KDub
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 6, 2023
OtterBox is Boss
Everybody has broken screens but me. I only buy a new otter box every 3 years when I get a new phone. I never lose my phone or forget my phone. I love my otter box with belt clip
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Tommy A
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 4, 2023
Epic Otterbox! Orange and camo Real tree!
Epic product ! Have always had my iPhones in one! Like brand new!
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Michael Houston
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 19, 2023
The Defender Series is a phenomenal product
I love your products and I’m glad he finally came out was the defender series case with bright orange and the camo.
great decision!!!
great decision!!!
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Paul
Verified Buyer
Reviewed at:
otterbox.com
Posted May 4, 2023
Otter Box Saves My Leg
My previous Otter Box saved my leg. I was cutting a tree when the chain saw kicked back and cut through my pants. It hit my Otter Box, saving my phone and leg. I showed the picture to all my friends - it was crazy!
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Linda
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 28, 2023
Great
Very nice heavy duty case. Well worth the money spent.
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Mike
Reviewed at:
otterbox.com
Posted Feb 22, 2023
Color does not last . Turns dark fast
I Bought two of these cases and the blue has turned very dark and lost its color within three months. I wash my hands a lot and its still discolored . this is the last time I buy anything other than black from otterbox.
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Response from Staples :
We're sorry to hear about this unusual situation with your Defender Series Pro case. We recommend removing your device from the case and gently washing your case with warm water and hand soap.
If this does not resolve the issue, give us a ring at 1-855-688-7269 and we would be happy to get you a replacement through our product warranty.
Cheers,
OtterBox Customer Service
OtterBox, February 23, 2023
Ahmad abdelhalim
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 19, 2023
Great purchase love it but !!!!
The best outer box hands down everything is perfect. Just one little fault where you put the charger becomes a lot of wear and tear and it falls out. Please look into upgrading that.
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Capt Bob
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 13, 2023
Product and Shipping Teview
Probably my 4th Otter Box and continue to be very satisfied in the product. However the shipping was one one the worse I have ever encountered. Is says UPS on the site but it was transferred to USPD which is a nightmare.
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Trish
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 7, 2023
Awesome and Sturdy as Always!
I love Otter Box Defender Series. The case is terrific as with all my other Otter Box cases.
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JimG
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 6, 2023
Always reliable
Been using this product every time I upgrade my iPhone
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Otter
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 27, 2023
Otter
Good clarity of provided instructions. Pleased with quality and utility. Great purchase.
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