Customer Reviews for OtterBox Defender Series Pro Black Rugged Case for iPhone 14 Pro (77-88696)
OtterBox Defender Series Pro Black Rugged Case for iPhone 14 Pro (77-88696) is Out of stock
Item # : IM106RK28
Model # : 77-88696
- Guard your iPhone 14 Pro with this rugged protective case
- Features a polycarbonate shell and holster with synthetic rubber slipcover; comes in black
Price is $69.88
228 reviews
Most helpful positive review
Posted Sep 14, 2025
Great!
I will never order anything other than OtterBox for my cell phones.
VS
Most helpful critical review
Posted Jan 18, 2024
God awful product
Terrible product. Dropped my phone one time from 3 feet the back completely shattered. Would not recommended to anyone
MJRB
Reviewed at:
otterbox.com
Posted Sep 14, 2025
Great!
I will never order anything other than OtterBox for my cell phones.
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Johanne
Reviewed at:
otterbox.com
Posted Jul 29, 2025
Great case- okay holster
Case is great and rugged. Need to redesign the holster.
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Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
, July 30, 2025
Reviewed at:
otterbox.com
Posted May 25, 2025
Outside case is fine, inside case is flimsy
It's the 3rd one I've bought in 3 years-the outside case is fine but the inside one is far too flimsy and disintegrates in just a few months. My phone's okay so I guess it's doing its job?You should let me be your tester
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Response from Staples :
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
, May 27, 2025
Briargate Spillway
Reviewed at:
otterbox.com
Posted Jan 10, 2025
Delicious! Sexy and empathetic
If you want to box your otter up and throw some technology into the mix, maybe something like a cellular telephone…If so, this is the case for you! Also come with large clip thing that hurts if you put it on your bottom lip.
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Caleb
Reviewed at:
otterbox.com
Posted Dec 28, 2024
OtterBox Gives You Outstanding Protection!
I love how grippy the case is! You can’t go wrong with the protection OtterBox gives you!!
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John Deere
Reviewed at:
otterbox.com
Posted Dec 11, 2024
Could be heavier duty
It’s works but the plastic clip/holder does not hold the phone in well enough. The old ones were much better.
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Response from Staples :
Hello! We are so sorry to hear you are experiencing an issue with your belt clip holster accessory. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Customer Service, December 16, 2024
starrynuit211
Reviewed at:
otterbox.com
Posted Dec 4, 2024
Durable and beautiful color
I love that the durability of the case, but I was disappointed that it didn't have a screen protector as part of the case. I have always had Otterboxes for all of my devices and they came with a screen protector. Other than that, Otterboxes will always be my choice for device protection.
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anonymous
Reviewed at:
otterbox.com
Posted Nov 26, 2024
Poor instructions
it was very difficult to put on my phone the instructions were not sufficient for me to do it properly and I believe I've destroyed the waterproof feature , Imay need to purchase another to have paper function at this point
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Response from Staples :
Hello! We are so sorry to hear that the installation process did not go as well as one would hope. The Defender Pro Series case is not waterproof, but it does have amazing rugged protection. If you feel that the events of installation would necessitate a warranty replacement of the case, please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Customer Service, November 27, 2024
Frank Mc
Reviewed at:
otterbox.com
Posted Nov 11, 2024
Otterbox Pro Case
Great product that I have used for years. I have never broken a phone by dropping it as long as I had the Otterbox cover on!
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Bob A
Reviewed at:
otterbox.com
Posted Oct 12, 2024
Nothing like OtterBox
As usual very easy process and great product. The selection was easy.
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MeganP
Reviewed at:
otterbox.com
Posted Oct 10, 2024
Protects from clumsiness!
Great sturdy case! The multi-layer design protects my iPhone from every way I try to break it.
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KatP
Reviewed at:
otterbox.com
Posted May 22, 2024
Tradeoffs
Seems like a good, protective case. Was not intuitive as to how to get the case on the phone and there were no instructions. Fortunately, I found a good video. It was easy to do. More cumbersome to reach the charging port and the silencers but that seems a fair trade off for a case that is supposed to be very protective. Like the blue color.
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Dick
Reviewed at:
otterbox.com
Posted Jan 18, 2024
God awful product
Terrible product. Dropped my phone one time from 3 feet the back completely shattered. Would not recommended to anyone
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Response from Staples :
Hello, Dick! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
, January 19, 2024
Lucy B
Reviewed at:
otterbox.com
Posted Nov 21, 2023
What happened?
What happened to the Otterbox defender phone cover that I used to buy? I bought a new one today for my new IPhone and was so very disappointed at how thin and less protective the screen and camera was. I did buy a screen protector but I am still nervous about dropping it.
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DennyCL
Reviewed at:
otterbox.com
Posted Oct 23, 2023
Very disappointed
Having purchased OtterBox cases & holsters theough many generations of iPhones I have to say that this is the first one that I’m very disappointed with. The case fit is just so-so, a bit loose in spots. The holster? Just horrible! I’m on my second holster, this one a warranty replacement for the first poorly fitting one. The issue is that they do not grip the phone case...
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Bobby182
Reviewed at:
otterbox.com
Posted Sep 30, 2023
Not the longest lasting case ever
Nice case, but the charger door hinge just snaps off after about a year of normal use
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Response from Staples :
Hello! We apologize for the issue you have experienced with the charge port cover on your Defender Pro case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
, October 2, 2023
Manfred
Reviewed at:
otterbox.com
Posted Sep 7, 2023
Weak belt clip
The phone case itself is very good, slim and comfortable. However, the belt clip is very weak in terms of gripping the phone. The edges are quite slim and it is very difficult to secure it. My phone has slipped of the belt holster several times without no reason. I have owned previous versions of the defender clip and case and they were awsome. This time I am dissapoint...
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Response from Staples :
Hello! We apologize you are experiencing issues with intermittent drops from your Defender Pro belt clip holster. This is not common, and we have an amazing warranty that will solve the problem you have experienced. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
, September 7, 2023
Josh
Reviewed at:
otterbox.com
Posted Aug 15, 2023
Great investment
I love the Otterbox defense pro, great protection, but you guys could make the camera cutout bigger so you can use any camera protector
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Acerod
Reviewed at:
otterbox.com
Posted Aug 14, 2023
Phone holder with case gets a 0!!
Case is sturdy but belt clip phone holder is poorly fitted and designed . Phone falls out of holder
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Response from Staples :
Hello! We apologize that you are experiencing this issue with your Defender Pro Series holster. That holster is designed to fit and secure your device while in the Defender Pro Series case. We have an amazing warranty that is likely to alleviate the issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help.
, August 14, 2023
Wire Man
Reviewed at:
otterbox.com
Posted Jul 18, 2023
Good and Bad
Love the case and holster set; however, case does not work with vehicle pad chargers, very disappointing.
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Response from Staples :
We're very happy to hear that you've been a big fan of the Defender Series Pro case for your iPhone 14 Pro so far. We work hard to provide some of the most rugged protection available and the Defender Series Pro is one of our most popular case options.
As far as that wireless charging goes, we've thoroughly tested and confirmed that this case will work seamlessly with any of our Qi wireless chargers. However, since we don't perform any third party testing, we're unable to guarantee the compatibility between our case and another company's charger. We appreciate you taking the time to share this feedback with us though. Please give our friendly Otters a ring at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Cheers,
OtterBox Customer Support
OtterBox, July 19, 2023