Customer Reviews for OtterBox Symmetry Series Plus Black Slim MagSafe Case for iPhone 14 Pro Max (77-89062)
336 reviews
Most helpful positive review
Posted Sep 25, 2025
Awesome
Phone case and screen protector were great. I love them and would recommend them to friends and families
VS
Most helpful critical review
Posted Jan 30, 2024
Don’t recommend
Do not recommend. Phone dropped off of a table and the back is completely shattered. Luckily I have been paying for phone insurance but highly disappointed that I spent this much on a phone case and it didn’t protect it.
Jayjay
Reviewed at:
otterbox.com
Posted Sep 25, 2025
Awesome
Phone case and screen protector were great. I love them and would recommend them to friends and families
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Reviewed at:
otterbox.com
Posted Jun 26, 2025
Great quality you can trust
I’ve kept my iPhone 14 Pro Max in excellent condition since I got it. I recently picked up an OtterBox case, and I’m really pleased with how minimal and sturdy it is.
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Marybel
Reviewed at:
otterbox.com
Posted Oct 22, 2024
Case
Best option for my IPhone 14 Pro Max. Slim and light weight
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Trevor
Reviewed at:
otterbox.com
Posted Jun 15, 2024
Don’t recommend
Constantly comes off of phone. Definitely don’t recommend.
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Response from Staples :
Hello, Trevor!
We are sorry to hear you are experiencing an issue with your case coming off of the device. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation.
June 17, 2024
Eric
Reviewed at:
otterbox.com
Posted Apr 13, 2024
Otterbox
Great! You should buy one. Durable and protects your phone!
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Mariah
Reviewed at:
otterbox.com
Posted Mar 25, 2024
Very sleek
Very sleek and stylish case! I like the fact that it’s simple to put on and smooth on my fingers when handling my phone. I appreciate the OtterBox brand as well so I trust them. All my iPhones have been safe when using OtterBox throughout the years!
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marybrnrd
Reviewed at:
otterbox.com
Posted Mar 8, 2024
Great
Great case for my 14 pro max. Not rubbery like the original otters. Cute. Not bulky.
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Sean
Reviewed at:
otterbox.com
Posted Feb 27, 2024
Love it
High quality case fits perfectly and it looks good.
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Reviewed at:
otterbox.com
Posted Feb 12, 2024
Amazing Case- Sort of Defective
Amazing Case- Sort of Defective. The bottom molded part is splitting apart already and it is brand new.
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Response from Staples :
Hello! We are happy to hear you love the case. We’re so sorry to hear that the bottom is already damaged! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
February 13, 2024
Lauren
Reviewed at:
otterbox.com
Posted Feb 10, 2024
Absolutely Great Case!!
I got this for my boyfriend as a birthday gift. He absolutely loves it!! It fits perfect! It is exactly as described!! A great price too! I would order another one for sure!!
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RB Dad
Reviewed at:
otterbox.com
Posted Feb 6, 2024
Insurance
As with previous Otter cases this case met all expectations.
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Ad99
Reviewed at:
otterbox.com
Posted Jan 30, 2024
Don’t recommend
Do not recommend. Phone dropped off of a table and the back is completely shattered. Luckily I have been paying for phone insurance but highly disappointed that I spent this much on a phone case and it didn’t protect it.
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Response from Staples :
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
January 30, 2024
Ricky
Reviewed at:
otterbox.com
Posted Jan 14, 2024
Cheap
Got the phone case and gave it as a gift for Christmas and in the first two weeks one corner has chipped
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Response from Staples :
Hey Ricky! We’re so sorry to hear about the trouble with your product! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
January 16, 2024
BC Jones
Reviewed at:
otterbox.com
Posted Jan 9, 2024
Satisfied
Excellent product. Perfect fit for IPhone 14 Pro. Keeps my phone charged up all day.
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KatKitty1
Reviewed at:
otterbox.com
Posted Dec 22, 2023
Don’t get
Worst product ever and from the reviews they won’t replace your phone just will give you a new phone case even though that’s not was broken. Dropped it from 30.5 inches at work when I missed the desk by accident that was only the 2nd drop I’ve had with this phone!!! The 4ft to 78x shockproof information isn’t true. Can’t believe I was recommended this brand!
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Response from Staples :
Hi. We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
December 26, 2023
Punky443
Reviewed at:
otterbox.com
Posted Dec 11, 2023
Never again
I have always used otterbox cases on my phones, especially the symmetry version but now I’m looking elsewhere. They’re not the same great quality they used to be. I threw my case away because my screen cracked
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Response from Staples :
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
December 11, 2023
Nanci26
Reviewed at:
otterbox.com
Posted Nov 29, 2023
Dirty edges
The case was super cute at first and then it turned a nasty color around on the rubber. I really only trust these cases but I don’t want a nasty looking case again
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Response from Staples :
Hello, Nanci! We are so sorry to hear that you are experiencing a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
November 30, 2023
tjhaley
Reviewed at:
otterbox.com
Posted Nov 28, 2023
Terrible. Not worth the money.
Garbage. The back of my phone shattered from a short drop and the case turns brown even though it says that it is anti yellowing. The power button gets stuck on the side shortly after purchasing and doesn’t work. Absolute trash and so disappointing. I have been a loyal OtterBox customer for 10+ years but I will be switching to a different brand.
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Response from Staples :
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
November 30, 2023
Peyton K
Reviewed at:
otterbox.com
Posted Nov 26, 2023
Cow Print Case
The absolute best case i’ve had. Cow print case is so adorable and durable. Would recommend any case from Otterbox. They’re wonderful.
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Emily
Reviewed at:
otterbox.com
Posted Nov 23, 2023
Crap
Accidentally dropped my phone and the entire back side shattered while in the case.
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Response from Staples :
Hello, Emily! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
November 28, 2023